Feedback for Strava's new maps (OpenStreetMap)

See About our Maps for more info.

Strava has recently switched to maps powered by OpenStreetMap, which we understand is a significant change.

Strava is actively working with Mapbox (the open source mapping platform that supplies us with OpenStreetMap) to make sure we offer the best mapping experience for our athletes.

Mapbox gives us the opportunity to create customized maps that fit aesthetically and functionally with Strava. With open source data, errors or missing map assets can be fixed quickly and efficiently, creating the most detailed and robust maps for cycling and running. We believe in the potential and power of maps by OSM and we're focused on giving the Strava community the best experience possible. 

Where did Street View go?

Mapbox does not provide Street View functionality at this time. We realize this functionality was valuable for some athletes; we'll do our best to re-incorporate it when possible.


August 14th, 2015:

We’re 100% committed to making Strava better for our athletes, and we hear you loud and clear regarding this switch from Google Maps to OSM. We didn’t anticipate how strongly some of our athletes would react to the change and apologize that it was a sudden disappointment to some of you. We could have done a better job explaining our reasoning and bracing you for the switch, handling the roll-out, taking more time to work with Mapbox, etc.

 

It may not seem like it now, but we believe deeply that changing to OSM is the best choice we can make for our athletes and our company. There is enormous potential and creative flexibility offered by the new maps and we ask that you stick with us and continue providing feedback as we bring that potential to fruition.

 

Your reports on the quality of the maps, such as missing map data and satellite image quality, can be addressed. We are working closely Mapbox, our OSM map provider, on both satellite imagery and road data and we’re invested in improving your experience. By providing specific examples of satellite and road data, we can act quickly to update the map data.

Improve_this_map.jpg

We've noted all your comments regarding street view, and understand how important it is to you. The top use for street view seems to center around segments, in viewing segment start and end coordinates as well as viewing the road surface and surroundings. Street view is still available when creating segments, and it may be possible to return street view to other areas of the segment experience. We will have more to share on this soon.

 

Our designers are compiling initial thoughts on how Strava can leverage certain styles, colors and shading to customize the map experience. We are already incorporating the existing feedback we’ve received here. Please continue to send us your feedback on how the look and feel of the maps can be improved.

- The Strava Team

 

August 21st, 2015:

When you visit a segment page, you can now click either endpoint of the segment to be brought to the street view for that location. Or, you can select one of the options from the map view menu (pictured below). 

This addition is not meant to fully resolve your concerns about the switch to Mapbox. We're doing the best we can to respond to your feedback quickly while still maintaining our commitment to elevate your map experience with Mapbox. It's going to take time and we ask that you stick with us, and we'll continue to take your feedback to heart and iterate whenever possible. 

Strava_Segment_River_Road_Fork_to_TT.jpg

 

September 2nd, 2015

We've just updated our maps to support four languages: English, French, German and Spanish. Now, if you're traveling or viewing the map in another country, you'll be able to see map labels and place names in your language. 

How it works: If you have Strava set to one of the above four languages, you will see map labels in that language. For any other language that is not supported at this time, you will see the default map which displays regional language. To change your language preferences, use the menu at the bottom of any Strava page.

This map update also refreshes imagery for the Satellite map in select areas. 

 

October 22nd, 2015

We're excited to announce updated maps in collaboration with Mapbox, featuring an intuitive display of map data and activity-specific styling. Designed especially with runners and cyclists in mind, we focused on a visual experience that would relay the map information we believe most helpful to our athletes: 

  • Offset road labels for better visibility along activities
  • Visually distinct running and cycling paths
  • Highlighted pedestrian areas, outdoor areas, and parks
  • Vivid terrain styling and high-contrast mountain areas
  • Lower map label density for urban areas
  • Major highways and high-traffic roads de-prioritized in grey
  • Added points of interest most relevant to activity on Strava
  • Contour lines and elevation labels on satellite view

This is the first of several map projects we are working on as part of our ongoing goal to make your mapping experience on Strava more accurate, informative and rich. 

 

Documentation

19

Kommentare

689 Kommentare
  • Very displeased with the new maps.  I think it would be better with OSM outdoors map.  The terrain view is flat and very difficult to see.  I didn't use the street view but can understand that its omission could be frustrating.  For mountain biking the maps are horrible.  More trails are there, sure but elevation is difficult to judge.

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  • As a MTB user, I just love the coverage provided by OpenStreetMap, and that I can easily add a trail if missing. However, as others have pointed out the map theme could be improved a bit. For my use, I find it a little unclear that osm tag "landuse=forrest" is green but tag "natural=wood" is a very grey/brown version of green (or if it is the other way around... anyway... ). On my laptop woods looks very grey, but on my photo editing screen I can see that there is a hint of green/brown in it. The grey nature of "wood" make it look as industrial or residential areas, which makes some MTB trails look strange. :)

    So I suggest you use two shades of green for "Forrest" and "Woods", that is not so dull that they may risk look grey.

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  • We’re 100% committed to making Strava better for our athletes, and we hear you loud and clear regarding this switch from Google Maps to OSM. We didn’t anticipate how strongly some of our athletes would react to the change and apologize that it was a sudden disappointment to some of you. We could have done a better job explaining our reasoning and bracing you for the switch, handling the roll-out, taking more time to work with Mapbox, etc.

     

    It may not seem like it now, but we believe deeply that changing to OSM is the best choice we can make for our athletes and our company. There is enormous potential and creative flexibility offered by the new maps and we ask that you stick with us and continue providing feedback as we bring that potential to fruition.

     

    Your reports on the quality of the maps, such as missing map data and satellite image quality, can be addressed. We are working closely Mapbox, our OSM map provider, on both satellite imagery and road data and we’re invested in improving your experience.

     

    By providing specific examples of satellite and road data here or on this feedback form, we can act quickly to update the map data. In response to some examples provided so far:

     

    @Russell Garner - the maps north of Leeds have been reviewed and updated: https://gist.github.com/lxbarth/6723bba035d6b8782291

    @Alexander Hahn - we have fresh imagery for you and are about to update our base maps.

    @Greg Funk - we are looking to do a full update of the Vancouver area.

     

    We've noted all your comments regarding street view, and understand how important it is to you. The top use for street view seems to center around segments, in viewing segment start and end coordinates as well as viewing the road surface and surroundings. Street view is still available when creating segments, and it may be possible to return street view to other areas of the segment experience. We will have more to share on this soon.

     

    Our designers are compiling initial thoughts on how Strava can leverage certain styles, colors and shading to customize the map experience. We are already incorporating the existing feedback we’ve received here. Please continue to send us your feedback on how the look and feel of the maps can be improved.

     

    - The Strava Team

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  • IMHO, anything other than giving us the choice to use Google is basically a "screw you." And I believe that deeply.
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  • "It may be possible to return street view to other areas of the segment experience. We will have more to share on this soon."

    Elle I hope you appreciate just how much weight that sentence carries to everyone in this thread. I hope Strava does the right thing here.
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  • The problem is that half of the people who raised concerns here (nice words for 'complained') about the loss of Street view are not sad because they can not check segments, but because they can not check parts of created routes (for road quality, traffic levels, etc), or their friends rides, or unfamiliar road sections when on holiday, etc. It's really not only about the segments... 

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  • @Elle This is the longest/biggest/most detailed response we have had in a while, if ever at all on this debarcle, suppose it has taken strava that long to put something together..... So in the mean time we still have to suck it and see, and put up with the forced changes. You understand (we think) that the community is up in arms at how you have implemented this change without first consulting with the athletes, The way toy have gone about this change is completey against industry methodology and processes, to try to make improvements by saving a few bucks. Now would be a good time to create a sandbox, conduct integration testing, maybe put out a link to a beta and then seek feedback, positive or negative without putting strava in a bad light and forcing us paying members to cancel out renewal subscriptions, as that is how strongly people feel about this!!! You have a long way to go to make up for the damage caused and in trying to rebuild the bridges you have burnt......
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  • I'm touched that you boiled my few square miles of the ocean there - thank you - but is that a scaleable approach? If everyone's missing roads in their area, won't everyone have to be vocal about it to see the same attention that my personal squeaky wheel got? I love OSM and use leaflet.js seriously on a couple of my own projects, but those projects' use cases are based in cities. I wouldn't dream of using OSM for a product that primarily is about rural or semi-rural roads, because the remote roads are often not present (yes, I could add them - but I already contribute plenty to open source projects and biking is my one leisure activity where I *don't* have to do any hard work, short of degreasing my chain or getting up the odd 15%-er).

    Isn't this indicative of a generalised rural road problem with the OSM map base that is going to affect your core constituency badly?

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  • Great, more bullshit placating from our friendly team at Strava. 

    If you feel strongly about this, DEACTIVATE now. It's important that Strava can't assume our subscription renewels for their financial projections. Elle is trying to mask this as an "improvement" but it's all a smokescreen for cost savings. Well we've heard you loud and clear:

    SETTINGS>MY ACCOUNT>DEACTIVATE 

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  • Elle, thanks for your comments. You can probably guess that the community is disappointed with your response, but I totally understand that this possibly isn't a situation of your doing. This decision has likely been made at the very top and you unfortunately are the messenger. Apologies if I'm wrong!

    Assuming I'm not, however: I've also heard you loud and clear, and until such a time as Google Maps reappear, I won't be reactivating Premium when it expires. Your message basically accepts that the product may be fit for purpose in the future, but isn't yet. Well, that's fine, but you just lost my financial support as a result until it is, and I'd bet a lot of other athletes are going to follow suit. Maybe you'll decide a few cancelled subscriptions is acceptable collateral damage, versus the cost saving? Except we don't know if that's even the real reason because Strava still haven't really explained why the change has occurred.
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  • I'm monumentally disappointed with Strava for not just adding the OSM map as an alternative layer to Google with Streetview. As a premium member I paid for a product which included Google maps and all the richness of detail Google have invested over the years. It's now been ripped away and now I'm having to toggle between two internet windows instead for extra detail and Streetview. Yeah I can see the usefulness of OSM for the off-roaders but for us roadies it's not a patch on Google. Anyone remember the Apple maps fiasco?? Apple Exec Richard Williamson got sacked for it. I hope some non-cycling overbearing executive bean counter in Strava HQ isn't trying to make their mark by penny pinching on things as fundamental as mapping. Someone please do the right thing, call an emergency meeting, listen to the user base and bring Google Maps back again!!!

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  • Strava Team,

    Read your response today (August 14) regarding the maps change. My take-away is that you will not consider returning to Google maps, even for your premium users. I feel I have no choice but to vote with my dollars, so I have downgraded to a non-Premium account. Once I can get Google maps or functionality on a similar level (including elevation data in non-metric units and place-names for peaks, trails, and trailheads), I'll consider becoming a Premium member again.

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  • Not sure if this is OOSM related but I had a lot of issues last week when creating routes using the strava route builder.
    For example this route :
    https://www.strava.com/routes/3059445

    This route doesn't follow the roads (or even the segment on this climb)

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  • Yeah, routing logic seems to have changed considerably, and indeed, not in a positive direction...  As mentioned below, I also could not get a proper route plan in the builder anymore...

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  • There's a small known issue with routing on Strava, and our engineers are working on a fix. Likely to be related to your reports. I'll let you know when the fix is deployed. 

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  • Same tune here.... This change is a real disappointment.  I will be turning down my premium account until Strava offers the opportunity to toggle back and forth.  There is very low resolution in my area and I miss street view.  OSM is a definite setback and I'm not prepared to wait until it gets close to Google.  VOTE WITH YOUR WALLET.

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  • Clarification: To leave Mapbox feedback with satellite view, see this feedback form.

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  • This afternoon I had an idea to help Strava and improve OSM coverage in remote areas. Create an OSM challenge to add missing roads and paths in areas where there are GPS traces uploaded by Strava users (i.e. the global heat map). The heatmap data is already available in the JOSM editor. Strava just needs to query locations with heatmap data but no corresponding roads/paths and then direct mappers to check and add data to these areas. Something like a MapRoulette challenge.

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  • I travel and segments I made in Taiwan are less usable. Look at this popular segment.

    https://www.strava.com/segments/1149702

    Switch to satellite view and you can only zoom once before the map goes all black with Xs.  But if you switch to compare efforts view (which uses google maps) I can zoom in 5 times and get street/car level detail.  I looked at other segments in Taiwan (road and mtb) and it is the same all over.  Basically no zoom functionality.

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  • I have to say that if you were serious about giving us the best service available , you would put Google maps back or at least give us the option to choose the map we want . Post after post after post displays our dislike in your choice .

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  • "There's a small known issue with routing on Strava, and our engineers are working on a fix..."

    Pathetic - more buggy software being rolled out.  Nice work!

    Sayonara Strava!

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  • The quality of the new mapping is far below that of Google's .. It's actually so bad that it is unusable in certain areas that werent a problem before. Please move back to google, or even better.. go to bing(their mapping is more up to date than google)

     

     

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  • I'm very disappointed with strava "enginner" team...  how they could simple replace such important thing ??? just the main and powerful resource of the product?

    In this situation you don't replace resource , you ADD resource... I'm happy to never payed for Strava Pro , if I had paid I would fell a fool.

    Here in Brazil OpenStreetMap is crappy and there a lot of missing roads and the poor satellite and  street view missing... this is a sin.

    Your guys should check how the concurrence is working. At RideWithGPS.com there is a amazing map support and route creator , if you cannot create, copy them!!!! or buy them and get the good stuff !

    The strava map usability is already poor and now unusable... this is why I keep all my activities in sync with other sports sites... instead make a better product for all, your guys choose make better for someones and damn the rest of world.... ridiculous....

     

     

     

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  • I am disappointed.  The lack of detail in southern Ontario is ridiculous.  I am blown away with how much a downgrade in quality this is. I have set my account to transition to free version at renewal.

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  • "We didn’t anticipate how strongly some of our athletes would react to the change and apologize that it was a sudden disappointment to some of you."

    Then Strava either isn't paying attention, has a bad memory, or is straight up lying; because I distinctly remember this exact thing happening last time you switched to OSM a few years ago.

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  • Well after much deliberation I've decided I will let my subscription expire next month. I've been a paying user for a few years and really like Strava, but sadly doing away with Google maps is just too much. Quality maps, detailed satellite views and street view are so core to this kind of product.

    I wouldn't be happy to keep paying for my Ferrari if they decided to remove the V10 and put in a 4-pot diesel - costs less to run and you can still drive it so what's the problem? Sadly the same is now true for my use of Strava.

     

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  • When I paid for premium "I didn’t anticipate how negligent Strava would soon become."  I'd like to know more about when this happened in the past. Does this mean there's still hope we'll get Google streetview/satellite imagery back?

    If not, canceling my future renewal isn't enough. Has anyone had luck requesting prorated refunds? I don't drive a Ferrari, but when someone who does isn't willing to shell out 5 bucks a month, you know things are awry. 

     

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  • Went away on holiday, came back and now Strava maps are next to useless.

    How on earth could your engineers not realise how important good quality mapping is to a GPS and mapping tool?

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  • If I'm not too late to comment..  THIS SUCKS.  The new maps suck, where I run they just suck.  Bring back google.  Thanks

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  • Please bring Streetview back!

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