Phone and watch data

I use the Strava app on phone and also have a Versa 2 watch. I have linked my figbit and Strava accounts. If I use only the app to record ride I don't get heart rate data linked. If I record the ride on my phone and watch I get two entries in app. One from the watch and the one from the app. However only that saved from watch has heart rate data and the final issue is the watch does not correctly record the ride. In fact it seems to record only half it. Anyone have any idea how to resolve?
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  • I am having very similar problems with my Apple Watch 2. When I use just the watch to record, I get spotty GPS tracking and the distance/times seem to be slow. When I use my phone, the times/distance seem more accurate, but I don't get heart rate data from the watch. I haven't found any solution on the community board or support posts.

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  • I have the same problem with my Apple Watch 5. If I use the watch for my run, I get heart data, but it records my run as 6.0 miles. If I use my iPhone 11 (wearing my watch), I get no heart data, and my run is 6.4 miles! When I use the (free) Runkeeper app, it records as 6.3 miles, and records my cadence (which Strava doesn't do with either the phone or watch). Sure would be nice if someone from Strava could address this.

     

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