Duplicate entries of Strava data in Health

When using the Strava and Apple Health integration, some Strava activity data is syncing twice in Apple Health. Troubleshooting this problem is difficult and hard to reproduce. Fixing the Strava and Apple Health integration is planned for 2018. In the meantime, below are steps that may temporarily resolve the duplicates:

  1. In Health, turn off all sources for each of the data types (Active Calories, Cycling Distance, Walking + Running Distance, Workouts). Close the Health app and the Strava app.
  2. Start the Health app again and turn all Strava sources back on, including the Workouts option.
  3. Open the Strava app, go to the "You" feed and pull down to refresh. Then scroll down through that feed to view past activities. This allows your data to be pulled from Strava and passed to the Health app.
  4. If that doesn't work, delete and reinstall the Strava app (when prompted to remove Health-related data, say yes). Go to settings after reinstalling Strava and enable Health sharing.
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  • I too would like to see some action here...

  • Customer service told me in October to be patient, and that they were working on a solution, but I'm stuill waiting and paying for this subpar product.

  • Likewise, this has been ongoing for months and I'm getting very tired of it all. This in addition to the lack of basics on a premium account, like route finding, has definitely made up my mind. There is little to no reason to be paying for a service where they can't get the basics right.

  • I cancelled my subscription and I will not use Strava until this problem is fixed. Let's see what alternatives the market offers.

  • It's been a year since this post, and I still have this issue. This is absolutely core functionality of Strava, and should have been fixed a long while ago. (Ditto for Strava's overly optimistic estimates on elevation data.) And it's not as if I am a freeloader, I have been a paying member ever since downloading the app precisely to support its continued development.

  • I will note that, for me, duplicated Strava entries proliferated in Health - often many more than just 2 copies of same workout (up to 6 in some cases). Deleting and re-installing Strava does seem to have cleaned it up, at least for now.

    I note that Strava has been working on this issue for about a month now. Prognosis?

  • This issue has been happening since much earlier than October. I started using Strava in May and already experienced this issue. At the time, there was an open KB article saying to just reinstall the app if it happened, with no indication that they were working on it.

    I never go back and edit my activities. They get duplicated completely at random every few weeks/months, going back years of imported data. The duplication affects activities imported from Runkeeper as well as activities recorded directly from Strava. It doesn’t matter.

    The problem seems to occur most frequently when installing a new version of the app, which may then pull activities back onto the phone and duplicate them. But I’ve seen duplication occur completely at random as well.

    Every fitness app I’ve used that used to cause duplicates has fixed them within a few weeks. Except Strava. Over a year and still going.

  • Also have this issue. Use Strava with Garmin Connect and Strava with Zwift. Duplicate entries for Apple Health on iPhone 6s. Frustrating.

  • How is this still a bug??? Really frustrating and over 1 year on still not working...

  • This is very easy to replicate and the clue to the problem is within Apple's activity app.

    When you open Strava on your iOS device and scroll past your activity, this sends the "Workout" to Apple Health. If you look inside the Activity App, you'll see the "Workout" listed. However the active and total calorie field remain blank.

    Open Strava again on your iOS device and open the activity to see the details. This sends the "Workout" again to Apple Health. Look inside the Activity App and you'll see the active and total calorie fields will be filled in. However, the activity will appear as a duplicate in the Apple Health App.

    I can replicate this every time.

  • In October of 2016 Elle Anderson said: "Fixing the Apple Health <> Strava integration is planned for 2017."

    Nine months later, it's still broken.

    What a shame.

  • Can we please fix this

  • Does it matter whose fault it is? Every fitness app I’ve used, including Withings/Health Mate and Runkeeper, fixed the duplicates issue within a few weeks, as soon as Apple Health integration was added years ago. Strava is going on 2.5+ years without doing anything about it.

  • Strava - an update would be great! Even if its not good news - Just say something.

  • To let everyone on this thread know: we feel your frustration and work is ongoing to try and resolve the duplicate entries so that they no longer occur. Last I heard, the issue was more complicated than originally anticipated. I'll share more news as soon as I receive it.

  • I use Strava with Garmin Connect (iPhone) and it seems whenever I make a change to an activity (change the description), I get a duplicate. Seems like a pretty easy thing for Strava to duplicate.

  • FYI everyone this problem seems to have disappeared for me in the last couple of weeks. not sure if its an official fix or something else.

  • This is such a terribly annoying bug.

  • Nevermind previous comment. Issue still exists

  • the end of 2017 is near...

  • Really sorry everyone that this issue still has not been resolved. It is still a fix in progress and we'll be sure to let you know as soon as updates are available.

  • I too have cancelled my subscription.

  • Duplicate entries are is very annoying. I have just deleted many duplicate (sometimes triplicate) Strava cycling entries from the apple Health app, Activity Cycling Distance and then had to delete them from from Active Energy, Show All Data.

    Hurry up with a fix please, I'd like to go premium but not until this works.

  • I canceled my premium subscription because of this bug

  • I couldn't agree more with Phong Le here. I'm a software developer myself and spent this morning myself working around bugs in a toolkit. I could blame the toolkit, and eventually, it'll get fixed, but in the interim I have users that could care less where the fault lies, they just want the software to work. I'm concerned that Strava seems focused on adding more social aspects while fixes like this and other more useful enhancements seem to be delayed indefinitely. Turn by turn directions? Logging cadence information? Easily view avg speed/cadence/power etc while moving. I'm still hoping these aspects will be addressed some day.

  • Strava? Anything g to say here or do I also need to cancel and move on?

  • Deleting/reinstalling the app or cancelling each duplicate has become a real nuisance. I am now thinking of canceling my subscription and move to another app.

  • If you are reading this thread trying to find a solution to your duplicate problem please leave a comment.

    I have been pretty vocal on here and on twitter but so far Strava has been silent. Personally I think it reflects pretty badly on the company not to comment.

    ...anyway, hopefully if enough people leave a comment here, maybe Strava will actually do something about it.

  • I only started getting this issue this week, Worked fine before. I used to be able to start a workout on my Apple Watch in the Strava App and it would also start the Strava app on my iphone so I could use it bit like a Sat nav as well. As long as I stopped the work out on my watch everything, including heart rate would be copied over to one work out log.
    This week for no apparent reason, the app on the watch doesn't seem to talk to the phone anymore and I have to start the app on the phone separately. Unfortunately one has the record of the heart rate data the other doesn't.
    I'm wondering if this has anything to do with the update for the Apple watch series 2? I have the original Apple watch so no GPS and depend on the phone for that.
    I realise I can just choose not save the data from the phone at the end of the work out so I only have the one record but slightly annoying it used to work perfectly now it doesn't.

  • I've only recently become aware of this issue, as I've started using Apple Health and Activities apps. Most of my activities are runs, and they've all been recorded with my iPhone (thus far... Just got an Apple Watch but haven't run with it yet). Some of my runs are duplicated almost a dozen times. I do very little socializing on Strava, and no tinkering with my activities (renaming, sharing, whatever).

    This is a Strava issue, not an Apple issue. It appears someone at Strava doesn't understand the IOS Health Kit SDK. Strava is my goto running app, but unless they fix this I may have to switch. And the new Apple Watch app - even though I've only opened it to see what it does - is buggy and crashes.

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