Duplicate entries of Strava data in Health

When using the Strava and Apple Health integration, some Strava activity data is syncing twice in Apple Health. Troubleshooting this problem is difficult and hard to reproduce. In the meantime, below are steps that may temporarily resolve the duplicates:

  1. In Health, turn off all sources for each of the data types (Active Calories, Cycling Distance, Walking + Running Distance, Workouts). Close the Health app and the Strava app.
  2. Start the Health app again and turn all Strava sources back on, including the Workouts option.
  3. Open the Strava app, go to the "You" feed and pull down to refresh. Then scroll down through that feed to view past activities. This allows your data to be pulled from Strava and passed to the Health app.
  4. If that doesn't work, delete and reinstall the Strava app (when prompted to remove Health-related data, say yes). Go to settings after reinstalling Strava and enable Health sharing.
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Comments

245 comments
  • @Victor Cenac
    "It may be Apple's fault... I just can't imagine Strava just sitting on this..."

    It is a known issue with Strava. It is not an important bug in their opinion.
    Here is a snippet of my conversation with them.

    "Thanks for writing in. We're currently experiencing an issue that is causing Strava activities to appear twice in Apple Health. Unfortunately, troubleshooting these types of problems with the Health app is very difficult and in most cases we're unable to reproduce the issue. We are working towards a fix"

    And...

    "Unfortunately, we haven’t found the time to make these improvements. We’re a small team, so we’re constantly working to make the overall experience for our users better, but some things are higher priority at the moment. We appreciate your patience and understanding."

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  • I am surprised to see them admitting that they just can't get the time to devote to that issue.
    I work with and witness a small dev team and I see this exact situation. I suspected that might be the case. They also probably struggle financially, so all the effort goes into deploying features and improvements that will attract new paid customers.
    Probably most serious athletes don't care about Apple Health. And if you look at the features they are pushing it's all about racing and training for racing. Those people don't mind paying and that's Strava's market.
    I am interested in syncing with Apple Health because I cycle for fitness. Sadly there is almost nothing for me in strava, other than tracking miles and competing with my wife for fun. But I don't train for a race. I will probably never participate in a race.

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  • The situation with Strava is bad, so bad that “Strava adding features” has become a running gag (e. g. on The Fit File podcast by dcrainmaker and gplama, probably the two most important independent reviewers of many types of sports and cycling gear). I really don't know why I am paying for my subscription: my intention is to make a contribution to the continued development of Strava, and I'm just not seeing anything. Other basic issues with simple fixes (e. g. the fact that Strava does not use the Apple Watch's barometric altimeter for some reason) are also being ignored.

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  • Does anyone know of a good alternative? The duplicate entries in Apple Health are screwing up other apps that rely on that workout data. Basically, the data is almost useless anymore and I'm just plain tired of dealing with it.

    I can understand that Strava might be a small team but not fixing an issue that affects Apple Watch users is pretty short sighted in my opinion. I don't know what portion of their user base we are but it has to be relatively significant. At one point I was paying for Strava, then I dropped to a free member and now am considering not using the app at all due to this issue that hasn't been addressed for at least a year. It just leaves a bad impression and I would NOT recommend Strava to anyone else. I'm starting to think about Garmin.

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  • I got one of my friends into cycling and invited him to Strava... He went reading and started an account with MapMyRide...
    I used to use that app years ago. It was alright... but maybe too focused on selling Under Armor gear and it certainly did not have the hallo that Strava had. RunKeeper also works!
    I would actually try to see what app can import the cycling activity data from the Apple Activity app, which is excellent.

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  • Between lack of transfer of swimming activity and double updates in activities on my iphone and finally lack of interest on Strava's part to fix these long standing problems it's time to say good bye to strava on the iphone.

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  • I have an issue with the sync here - another app is synced to Strava, and its workouts end up getting duplicated back to Apple Health one or more times.

    A bit unsettling that it's been a known issue for almost 3 years now.

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  • @mikemass I think I’m done too. I run with music as well. Not having those controls integrated was a downside but still gave it a good chance. Having to delete multiple entries after each workout is the deal breaker.

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  • Yep, I"m out as well. The hassle of all those duplicate entries, and the havoc they can cause in other applications that use that data, outweighs the benefits of Strava. I'm just going to reload the HealthFit app to keep a separate record of my workouts in a Google Drive spreadsheet.

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  • I have been struggling with the duplicate entries for a very long time now and it has been incredibly frustrating to deal with it on a paid service. However I upgraded my Apple Watch to 5.3.1 and my iPhone to 13.1 iOS and it would seem after the last couple of weeks I do not have any duplicate entries being entered. It is a relief to have this finally fixed now. I am not entirely sure if it was the upgrade of the Apple Watch or the iPhone that actually fix the issue. In order to get iOS 13.1 you have to join the free apple beta testing Program. Good luck.

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  • Hmmmm. I had totally given up syncing them together and just ran the watch, iphone and strava completely separately. I am currently on iOS 13.1 and WatchOS 6. I will give it a shot tomorrow just to confirm your findings. Let's keep our fingers crossed.

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  • I had to switch to Cyclemeter to get GPS, Heart Rate, and Apple Health all working together. It can push data up to Strava well enough.

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  • Addendum/Clarification to above: Heart Rate from my Apple Watch... sorry about second post

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  • You know, this is REALLY OLD and it’s stunning that Strava still hasn’t been able to resolve it. I just got my new iPhone 11 and reinstalled everything from scratch and what do I find after my first ride: Strava duplicating workouts in Apple Health. It’s so annoying to have to edit my data in Apple Health everyday just to stop the duplicates. The only comment from Strava (above by Meg) has been “this is hard” well no one cares when other, less popular apps can do it. I especially don’t care when I’ve have had the paid version for years and fought this for years too.

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  • You know, this is REALLY OLD and it’s stunning that Strava still hasn’t been able to resolve it. I just got my new iPhone 11 and reinstalled everything from scratch and what do I find after my first ride: Strava duplicating workouts in Apple Health. It’s so annoying to have to edit my data in Apple Health everyday just to stop the duplicates. The only comment from Strava (above by Meg) has been “this is hard” well no one cares when other, less popular apps can do it. I especially don’t care when I’ve have had the paid version for years and fought this for years too.

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  • You know, this is REALLY OLD and it’s stunning that Strava still hasn’t been able to resolve it. I just got my new iPhone 11 and reinstalled everything from scratch and what do I find after my first ride: Strava duplicating workouts in Apple Health. It’s so annoying to have to edit my data in Apple Health everyday just to stop the duplicates. The only comment from Strava (above by Meg) has been “this is hard” well no one cares when other, less popular apps can do it. I especially don’t care when I’ve have had the paid version for years and fought this for years too.

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  • It's still doing it with iOS 13.... Before that it even started asking to enable bluetooth and login in Strava app on the phone to make it work... My friend told me that he always had this issue, so he never uses it on the watch. At least for me the watch worked ok, just had to keep on deleting multiple recordings.... But now the watch isn't working reliably anymore.... Even when it worked, it didn't share GPS track, to see the map of the ride..... The social networking is great... Only if Strava would read the cycling info from Apple Health, like many other apps do.... They would not need to pour resources on app development that's not paying off....

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  • I had to switch to another application (Cyclemeter) to get activity data of my Heart Rate from my Apple Watch to show up. Cyclemeter can push data to Strava and it doesn't screw up the Apple Health data (plus all the data is kept relatively private on my iCloud drive if I didn't want to share).

    I just disabled Apple Health on Strava and Cyclemeter now handles all my activity recording. I've had *no problems* since switching (other than a different, but more flexible UI, and the Watch app is good too). Strava is only there for sharing with my friends, followers, and acquaintances. I seriously doubt I'll continue on with that. The kudos are nice, but I'm out riding for my myself and my health, not popularity.

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  • This is still annoying.
    Assuming that most comments on this bug are mostly 3 years ago, nothing is going to change right?
    I recently changed from runtastic to strava due to their really dumb desicions.
    Now I am considering another really annoying thing.
    Come on Strava. I think I am not the only one who isn’t pleased with a workaround on this.

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  • Thanks for the info, Jeff. I might just try out Cyclemeter - had no idea that could sync to Strava as well. For now, I've just been using the built-in Apple Health workouts and syncing them to a Google sheet via the HealthFit app. I like having my data backed up to my own place instead of it only existing inside an app. Unfortunately Apple doesn't seem to have a way to export the data.

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  • Cyclemeter is quite good, in fact, I use it to record all my rides and just have it sync to Strava because it allows you to create custom dashboards and do things like build timed, multi-stage interval routines that prompt you with audio when a new stage is up or started.

    I had also posted that I had contacted support and they responded with the same, canned “too busy” comment, but their moderator apparently suppressed that one.

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  • Strava sucks and doesn't care about their users. They've made this very clear for many years, just read through the message boards and you'll see complaint after complaint with little to no response from Strava. Their respones are generally very dry with no empathy whatsoever. I just canceled my subscription and I encourage everyone else to do the same. We need to stop giving them money if they aren' going to listen.

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  • I just followed the recs. Even sheltered and reinstalled app. Upon refreshing my activities in Strava, duplicate activities uploaded to the health app.

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  • I'll also add to the chorus of recommendations for Cyclemeter. No dupe entries and sync to Strava works.

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  • THREE YEARS. FIX IT.

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  • I see conments that are three years old and still I get duplicate entries. This is not very impressive. Why is this not solved?

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  • I think at this point it is safe to assume that this will never be fixed. Time for me to close the book on this and move on. One thing I learned from this is that Strava is resistant to customer complaints - an attitude that I hope they will reconsider before losing their customer base.

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  • For what it's worth, I've "solved" this issue by treating Strava for what it is: a social network. I use Workouts on the Apple Watch for tracking and HealthFit to sync it to Strava: https://apps.apple.com/us/app/healthfit/id1202650514

    Then I deleted the Strava app from my phone.

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  • Okay, I first commented here years ago and, yes, there appears to be no change to Strava’s behavior. However, I will note that, in my recent experience, Apple Health seems to ignore Strava’s duplicated entries. Environment: iOS 13.1.2 (iPhone 8); WatchOS 6.01 (Series 5). While Health’s data store still shows duplicated Strava entries (frankly, more than before due to my Watch-based use case, I presume), the Health summary views, analytics, Activity views, etc. only include one instance of each activity in their calculations. So....maybe Apple has worked around Strava’s inability to resolve the issue? For now, I’m resisting changing apps (inertia more than anything), until/unless the duplicated entries stored in Health start causing me problems with apps that I use.

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  • Reinstalling Strava did nothing except delete the health data. And I don’t think I got it all back as it seemed to require opening up every single exercise and not just scrolling through it all (which takes some time too).

    I’ve started recording with the wahoo fitness app and it never duplicates anything, so what’s the problem?! Doing double work with the syncing to Strava is tedious though and I’ll probably end up leaving Strava too.

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