Duplicate entries of Strava data in Health

When using the Strava and Apple Health integration, some Strava activity data is syncing twice in Apple Health. Troubleshooting this problem is difficult and hard to reproduce. In the meantime, below are steps that may temporarily resolve the duplicates:

  1. In Health, turn off all sources for each of the data types (Active Calories, Cycling Distance, Walking + Running Distance, Workouts). Close the Health app and the Strava app.
  2. Start the Health app again and turn all Strava sources back on, including the Workouts option.
  3. Open the Strava app, go to the "You" feed and pull down to refresh. Then scroll down through that feed to view past activities. This allows your data to be pulled from Strava and passed to the Health app.
  4. If that doesn't work, delete and reinstall the Strava app (when prompted to remove Health-related data, say yes). Go to settings after reinstalling Strava and enable Health sharing.
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Comments

223 comments
  • @Victor Cenac
    "It may be Apple's fault... I just can't imagine Strava just sitting on this..."

    It is a known issue with Strava. It is not an important bug in their opinion.
    Here is a snippet of my conversation with them.

    "Thanks for writing in. We're currently experiencing an issue that is causing Strava activities to appear twice in Apple Health. Unfortunately, troubleshooting these types of problems with the Health app is very difficult and in most cases we're unable to reproduce the issue. We are working towards a fix"

    And...

    "Unfortunately, we haven’t found the time to make these improvements. We’re a small team, so we’re constantly working to make the overall experience for our users better, but some things are higher priority at the moment. We appreciate your patience and understanding."

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  • I am surprised to see them admitting that they just can't get the time to devote to that issue.
    I work with and witness a small dev team and I see this exact situation. I suspected that might be the case. They also probably struggle financially, so all the effort goes into deploying features and improvements that will attract new paid customers.
    Probably most serious athletes don't care about Apple Health. And if you look at the features they are pushing it's all about racing and training for racing. Those people don't mind paying and that's Strava's market.
    I am interested in syncing with Apple Health because I cycle for fitness. Sadly there is almost nothing for me in strava, other than tracking miles and competing with my wife for fun. But I don't train for a race. I will probably never participate in a race.

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  • The situation with Strava is bad, so bad that “Strava adding features” has become a running gag (e. g. on The Fit File podcast by dcrainmaker and gplama, probably the two most important independent reviewers of many types of sports and cycling gear). I really don't know why I am paying for my subscription: my intention is to make a contribution to the continued development of Strava, and I'm just not seeing anything. Other basic issues with simple fixes (e. g. the fact that Strava does not use the Apple Watch's barometric altimeter for some reason) are also being ignored.

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  • Does anyone know of a good alternative? The duplicate entries in Apple Health are screwing up other apps that rely on that workout data. Basically, the data is almost useless anymore and I'm just plain tired of dealing with it.

    I can understand that Strava might be a small team but not fixing an issue that affects Apple Watch users is pretty short sighted in my opinion. I don't know what portion of their user base we are but it has to be relatively significant. At one point I was paying for Strava, then I dropped to a free member and now am considering not using the app at all due to this issue that hasn't been addressed for at least a year. It just leaves a bad impression and I would NOT recommend Strava to anyone else. I'm starting to think about Garmin.

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  • I got one of my friends into cycling and invited him to Strava... He went reading and started an account with MapMyRide...
    I used to use that app years ago. It was alright... but maybe too focused on selling Under Armor gear and it certainly did not have the hallo that Strava had. RunKeeper also works!
    I would actually try to see what app can import the cycling activity data from the Apple Activity app, which is excellent.

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  • Between lack of transfer of swimming activity and double updates in activities on my iphone and finally lack of interest on Strava's part to fix these long standing problems it's time to say good bye to strava on the iphone.

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  • I have an issue with the sync here - another app is synced to Strava, and its workouts end up getting duplicated back to Apple Health one or more times.

    A bit unsettling that it's been a known issue for almost 3 years now.

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  • @mikemass I think I’m done too. I run with music as well. Not having those controls integrated was a downside but still gave it a good chance. Having to delete multiple entries after each workout is the deal breaker.

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  • Yep, I"m out as well. The hassle of all those duplicate entries, and the havoc they can cause in other applications that use that data, outweighs the benefits of Strava. I'm just going to reload the HealthFit app to keep a separate record of my workouts in a Google Drive spreadsheet.

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  • I have been struggling with the duplicate entries for a very long time now and it has been incredibly frustrating to deal with it on a paid service. However I upgraded my Apple Watch to 5.3.1 and my iPhone to 13.1 iOS and it would seem after the last couple of weeks I do not have any duplicate entries being entered. It is a relief to have this finally fixed now. I am not entirely sure if it was the upgrade of the Apple Watch or the iPhone that actually fix the issue. In order to get iOS 13.1 you have to join the free apple beta testing Program. Good luck.

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  • Hmmmm. I had totally given up syncing them together and just ran the watch, iphone and strava completely separately. I am currently on iOS 13.1 and WatchOS 6. I will give it a shot tomorrow just to confirm your findings. Let's keep our fingers crossed.

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  • I had to switch to Cyclemeter to get GPS, Heart Rate, and Apple Health all working together. It can push data up to Strava well enough.

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  • Addendum/Clarification to above: Heart Rate from my Apple Watch... sorry about second post

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