How to fix autopause issues

Autopause for cycling uses your GPS to detect movement and automatically pause the recording when you are stopped. Autopause for running uses your phone's accelerometer to automatically pause the recording when you are stopped (Enable split announcements to hear audio announcements for pause and resume events). Once movement is again detected, autopause will turn off and the recording will resume.

If your autopause is not automatically pausing: 

Check the Strava app's record settings to make sure the autopause feature is enabled. Since autopause relies on the accuracy of your GPS to determine if you are stopped or moving, check our GPS troubleshooting resources for Android and iPhone. If there is an issue with the accuracy of your phone's GPS then the autopause feature won't be able to detect if you are stopped and won't automatically pause. Also, note that your recording will be resumed if you are walking around or move indoors where the GPS signal is obscured. You can use the manual pause feature to prevent any miscalculations. 

Example of GPS issues when indoors with an obscured signal preventing autopause from pausing the recording:

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If your autopause is not automatically resuming: 

  • If recording a walk or hike we recommend disabling autopause. The slower speeds often cause the app to pause frequently and have trouble resuming which will result in recording issues. With autopause disabled, Strava will calculate moving and stopped time during the upload process instead of during the activity. 
  • Autopause may not resume automatically if you remain stopped for a long time. Some phones will shut off the GPS signal to conserve battery if it is not being used for some time. Opening the Strava app to view the record screen will reactive GPS tracking and ensure the recording is resumed when you begin moving.
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90 comments
  • Yesterday, I went on a run. Run was a little bit slower 'cos of a snow, but nothing significant. As I came home, I discover that average tempo was 6:23/km, though on any of 9 km run I never exceed over 6:07. How can average tempo be 6:23/km as my pace was actually around 5:50/km and seperated in each km it has gone over 6:00 only twice? How is that possible as I have auto-pause on?

     

    thx

    Saso

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  • Hi again,

    Just thought I'd report back with my findings...

    Further up the thread (back at the beginning of December) I reported that after a strava app update (on Android - Nexus 5) every ride was stopping and not restarting mid-ride, leading to much frustration. The culprit seemed to be auto-pause, as it was a new feature, and was turned on by default.

    At the time, I turned off auto-pause and I'm happy - and interested - to report that I haven't had one glitch in the four months since. I ride three times per week, mostly in the same areas, using the same device. I often receive sms, calls, and use the camera while the gps is recording, and I haven't experienced any issues. I haven't missed whatever it was that auto-pause offered.

    It's very difficult not to see this as an issue with the auto-pause function.

    Cheers,

    Fraser

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  • I have been using strava for a few years now, never had any issues until the last two rides. Neither of them was recorded, because Strava felt like pausing it. My routine hasnt changed, start Strava, put the Phone into the saddle bag, do my helmet, glasses, and all, and off I go. What has changed since the last update? I use a Samsung S6, android 5.1.1.

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  • Seems like auto-pause also pauses the activity when the display of my Android phone (Samsung GT-S6500D, Android v2.3.6) turns off due to the screen time-out :-(

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  • Hey Fraser, that's good to hear and reassuring that since disabling the feature you've not had a repeat incident with journeys not being recorded. I've just switched the feature off also and I'm hitting the road tomorrow; so hopefully it will make an improvement until the developers can get to the source of the issue! Thanks.

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  • I have been using strava for a few years now, never had any issues until the last two rides. Neither of them was recorded, because Strava felt like pausing it. My routine hasnt changed, start Strava, put the Phone into the saddle bag, do my helmet, glasses, and all, and off I go. What has changed since the last update? I use a Samsung S6, android 5.1.1.

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  • Hi there,

    I'm finding that every ride lately, I get to the end of my ride and find that auto-pause has happened at some point in my ride, then not resumed for the rest of my ride. It seems to happen pretty much every ride, but not necessarily every time I stop - ie. it might not return from auto-pause after the 3rd break, but on another ride (like on Saturday's ride) it stopped after 23 mins, and 2 1/2 hours later I discovered what had happened.

    I've turned-off auto-pause today, so I'll see what happens after the next few rides, but I have to say, this is very frustrating. I have never had such problems riding the exact trails with the same phone for the past year or more - and often in worse weather conditions.

    Will report back to see if I'm still having problems with auto-pause turned off...

    Cheers,

    Fraser

     

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  • Yet another bat experience with the auto pause : http://www.strava.com/activities/287018353#comments

    As I bought a new phone, I need a new install for strava and I infortunatly omit to change the auto pause option for cycling. I know, it was a running trip but I'm used to change the option when stopping the activity.

    The result this recording, the only option is dustbin.

    When will they understand at strava that setting the option by default is not a good idea.

    Missing an activity is not very important but I'm frustrated as I was just triing to do a good perf running 10 km.

    Xavier

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  • auto pause failed again is this an attempt to get people to upgrade ?

    iPhone 5s never had trouble before

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  • I have used Strava App since Boxing Day 2013.  Bloody Brilliant as a rule.  As of about 6 weeks ago, I am ready to quit.  The auto pause drives me mad.  If you were to browse through my feed, you will see about 10 - 12 bike rides where I have to go back and 'gap fill' where the ride has paused and not continued.  Once I recall stopping at traffic lights but most times it stops for unknown reasons randomly.  Yesterday it stopped when I went under a bridge that I must go under 20 - 30 times per month.  Perhaps it is connectivity to gps, but my question is, why after 23 months of error free frustration free use, does it now go ape?  I un  installed the one and app that I have installed in the last few months that I thought may have been the cause.  But still stopped. 

     

    Sincerely

    Losing heart.

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  • What's the point of turning off Auto Pause if it will still calculate it during upload?!?!  How does that make any sense?  I just finished a 16km, 2hr trail run in the mountains and under the trees.  I stopped, finished, and then uploaded, only for Stava to tell me I only ran 14km in 1:45!!!  I've also had this happen in a trail race where my official time was about 2hrs, and Strava told me it was 1:50.  How can I turn this off?  I want my real times!!!!

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  • Hi... I am an iPhone user... ever since I upgraded to a 6... my auto pause does not work at all... i have to manually do it.. and I am a premium user... I live in Venice, CA, so the GPS thing is not an issue... such a drag as we have a lot of stop lights!!

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  • I use auto pause when I run because I run in an urban environment and have to stop for traffic, lights, etc. For the last several months auto pause worked great, without a hitch. For the last 3 runs it has started to malfunction. While I am running it will pause and start run repeatedly. Today it must have started and stopped 50 times while I was running. I have rebooted the phone before running and I make sure the GPS is locked in before I start. Strava keeps the mileage and records the course, however because of the constant starting and pausing the time is not accurate. Today I deleted Strava and downloaded a new version. I guess I will have to disable auto pause until someone finds a fix.

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  • Well I hit the road yesterday and today (with Auto Pause now switched off) and was fortunate that Strava recorded my journey correctly on both occasions this time, but as its a sporadic issue; this is far from definitive, so I will just have to see how I go over the next week. Kinda sad the app cheated me out of KM and elevation for this April's MTS and climbing challenge; but it's irrelevant really, I just need to consistently log my journeys as a motivational aid more than anything else!

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  • Auto-pause was working great until they offered me a free trial to premium,doesnt work at all now. Looking for a new app to measure my rides.

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  • I'm having the same issues as Peter Eastman.  I've used this app for over 2 years and have absolutely LOVED it, but since getting the new iOS 8 (from iOS 6) on my iPhone 4s, it constantly autopauses, typically when I take a picture.  So I have to constantly go into the app and check it, which definitely makes my rides less fun.  I just got the new iPhone 6, so maybe the problem will be solved, we will see.  I've been extremely frustrated with Strava the last few months though :(

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  • Hello.

    I have mayor issues with "Auto pause". On my last ride of appr. 54km, my cycling computer had an moving time of 1 hour and 45 minutes while Strava logged 1 hour and 55 minutes. Auto Pause is on. What I can see at places where I had to wait at traffic lights is, that I have logged blocks of up to 2 minutes with an average speed of 2 km/h. This is a bit annoying.

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  • I've had two instances now running 4.9.1 on a Samsung Galaxy Note 5 where the app has auto-paused after 10 seconds while I'm getting ready to roll.  At the end of the ride I find that it never resumed.  I'm riding the same commute route that I have for over two years and I have never had a problem previously.  

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  • Just to add my yestrday's track: http://www.strava.com/activities/234209905

    Saso

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  • I've noticed that when cycling auto pause consistently pauses only after ~10sec (feels more like 20) of non movement.  In this time the stop or finish buttons in the Strava app do not work - it is totally unresponsive.  I recently fully uninstalled Strava app and re-installed it (same current version) and it was after this is when I found the screen to be non responsive until auto pause activated., before I never noticed any lag.

    I've never had any problem with unwanted pauses or not auto-pausing when it should.

    iphone 4 os 7.1.2

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  • Same as many above. i am a cyclist and my setting is for cycling.  I have an LG3 and I don't take any pictures or use other apps when I am riding. My strava turns off after 10 sec. and never resumes. It happened today, again. I turned off autopause for the rest of my ride. This was never a problem before the update. 

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  • Peter, best way is to set auto pause option off. I did never understood why such a function as post processing already did the job.

    Xavier

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  • I haven't had any issues since I started being very careful about using my phone and switching apps mid-ride. If I use any app that uses location services, I check Strava to make sure it's not stopped. On the same hand, I don't believe the official Strava response that they can't continue using GPS if another application "steals" it. I'm about 99.9% sure you can be navigating through the city with Google Maps or the built-in Maps app and still use Yelp to find restaurants near you. Both use GPS and the Maps app will continue to give you directions. Maybe I misunderstood Strava's explanation there...

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  • I've found fairly consistently that if my phone has both cell and wifi connected that when I transition outdoors even when I wait and get a good signal that gps will not lock in correctly resulting in auto pause issues when leaving home.  My method is to get out of my home wifi range (the very end of my driveway) then turn cell off/on (airplane mode off/on).  Then I never have auto pause issues. 

    If I leave a building where I never had wifi this is not needed, even if I didn't have a decent gps signal indoors before.

    If I am outdoor in well both connected wifi and cell/gps range and I don't cycle cell connection I will have gps issues.

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  • @Jennifer and @Xavier: Sorry if this wasn't clear but as I mentioned in previous comments, the issue with the app stopping recording when taking pictures is not an issue with the Strava app but rather is totally separate from the app and auto-pause. Essentially this is a limitation of the iOS. When using some other apps, especially taking photos but also sometimes Safari and others, the OS can terminate Strava completely. Unfortunately there is nothing that we can do to prevent this since it's the only way the OS can free up memory to run those apps. We always suggest that if, while resting, you take a picture, or use other apps, that you then return to Strava to ensure it's still running before you start riding or running again.

     

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  • I've been having similar issues with the auto pause on my iphone 6 plus.  Very frustrating to finish a ride and find that the app stopped recording an hour in.  I've also been experiencing issues where at times the program will pause and then resume every thirty seconds or so.  I'll be riding with a set of earbuds and I'll hear over the music a "pausing ride" recording followed within 10 seconds or so with "resuming ride".   I've had situations where this will unfold every 30 seconds or so.  Very frustrating.  I've taken to turning off my auto pause feature because it's too frustrating.

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  • Updated to 4.10.0 last night and same thing happened on this mornings ride.  Auto-paused after 10 seconds and won't resume when underway.

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  • @Saso: I'm not sure why but your device is giving us some strange speed data. Essentially, according to your device, you're always moving and never stopped. Although your GPS data does indicate being stopped, the speed data (which is provided by your phone) says you're still moving at 1 meter/second. And because Strava uses that speed to detect rests, our Auto-Pause won't work properly with that data.

    You may want to try an "AGPS reset": install the App GPS Status & Toolbox, then in that app, Menu -> Tools -> Manage A-GPS State -> Reset, and then Menu -> Tools -> Manage A-GPS State -> Download.

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  • Auto pause sucks! Just lost another great ride as the app didn't restart when moving...

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  • On two different Moto G phones (one 4.5" and a new 5", both on Android 4.4.4) using auto-pause causes issues - when stationary and ready to start the ride it can fail to get a GPS fix; if I turn auto-pause off it gets a GPS fix correctly. If I stop with auto-pause enabled it usually loses the rest of the ride, presumably due to losing its GPS fix. I've turned auto-pause off now.

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