What to do if Garmin data is not Syncing to Strava:
- If you recently connected your Garmin account to Strava, wait until your first new activity is synced successfully. This can be performed with a short test activity that is later deleted. After your first successful sync, Garmin will also sync your past 90 days of activity to Strava.
- We experience occasional delays when syncing from Garmin's side, especially during peak upload times. You can check whether Garmin Sync is working by checking out their status page and referring to the "Strava" status (6th from the bottom). The Strava status page also displays uploads from Garmin Connect. To avoid the wait, you can use the file upload option directly from your device or export the .TCX file from Garmin Connect and upload manually.
- To refresh the connection between Garmin Connect and Strava, disconnect Garmin Sync from your Strava settings, then reconnect. To disconnect, visit Settings in the mobile app or website, and select "disconnect". To reconnect, follow the authorization flow after selecting connect. Remember, Garmin sync is not triggered until the first new activity is uploaded to Garmin after your accounts are reconnected.
How to stop automatic syncing with Garmin Connect:
Should you need to disconnect Garmin and Strava for any reason, you can do this on your Settings page at strava.com/settings/profile. Note that you may also have to disconnect your accounts from the Garmin Connect side as well which can be found at http://connect.garmin.com/account.