How to fix GPS recording issues on Huawei phones

Usually, battery saving settings on Huawei phones are the cause of most GPS troubles. These settings can force quit the GPS at any time, which means that the Strava app cannot continue to record your activity. Try these tips when recording with a Huawei phone:

  • Check that you're running the latest updates of both the Strava app and your Android device. 
  • Next, be sure to add Strava as a 'protected app' in your phone's settings and disable or ignore any energy optimizations or battery saving modes. 
  • An option shared by our community is to prevent auto-lock of the Strava record screen. Leaving the screen on for the duration of the recording may prevent the phone from shutting the GPS off.

A list of some Huawei devices with recording issues:

  • Android 6 devices
    • Huawei Nova, Nova + 
    • Huawei P8, P8 Lite 
    • Huawei G7, G7 Plus 
    • Huawei Mate 7, Mate S 
    • Huawei Honor 7, 6, 6 Plus 
    • Honor 7, 6, 6 Plus, 4C
  • Android 7 devices
    • Huawei Mate 9, 8 
    • Huawei P9, P9 Plus, P9 Lite 
    • Honor 8
Was this article helpful?
10 out of 23 found this helpful
Have more questions? Submit a request

Comments

191 comments
  • I have the same problem with my P9 Lite. Problem started on 9th of april https://www.strava.com/activities/934878222 (notice the straight line).
    On another ride i rode under the power lines, so at first i though that caused the error. Before that i've had no problems. Now i constantly have to check my phone to be sure that it's recording. Same problem also with ridewithgps app. When i check my phone after a while, app is so called minimized to the desktop and i'm facing main screen of the phone. When i resume the app i see the "following" page and i have to click "record activity" to get back to the workout.

    0
    Comment actions Permalink
  • Because it's not a phone issue. Or it is only partially. Strava main competitor endomondo already fixed it. Now you can ride even 6 hours and nothing would crash
    runtastic is also working without any problem

    And what about strava? Random crashes, auto pause not working, very big battery drain...

    0
    Comment actions Permalink
  • Haha, of geweldig ;-).

    0
    Comment actions Permalink
  • Sergei Chepa:
    i cant believe you just posted a "solution" that all the community here knows and rambles on for 5 pages .. this doesn't help .. nobody has ever come up with a 100 % solution (i don't consider leaving the screen on as a solution in 2018, when leaving gps tracking apps running in background shouldn't be problem for any manufacturer) .. the only thing that 100% helps me is using Mapy.cz app, which is a czech app and has never crashed (i use it very often and sometimes used it for like 10+ hours of tracking; hasn't crashed ever, not even once) .. but i get that non-czech people wouldn't be willing to use this app

    0
    Comment actions Permalink
  • @Ljuba M. please give us a feedback after upgrade to nougat!!

    0
    Comment actions Permalink
  • Hi,

    I have the same problem, I have a Honor 8 (Huawei phone) and I did the following:

    - In the Play Sore, search the app Autostart and Stay, install that;
    - Open the app and add the Strava to that app;
    - Check Stay and check Persist

    I hope to be helpful.

    Regards

    0
    Comment actions Permalink
  • I also have issues with my Huawei Mate 20 Pro for a few months - only straight lines from point to point - it seems it starts OK for a 20-30m and then losts the continuous tracking.

    So it seems setting the battery usage might solve the issue - I'll test today and send an update.

    However, this was not an issue before so I guess it might be related to the EMUI update as mentioned on previous comments.

    0
    Comment actions Permalink
  • I have the same problems with Huawei + Runkeeper. Tried every battery and app-setting mentioned in this thread, to no avail. Will now try out some of these other apps, such as Endomondo, Locus Maps.

    0
    Comment actions Permalink
  • So glad to hear it! Thank you Jurgen! 

    0
    Comment actions Permalink
  • Will give that a try - to switch to no power saving mode. Disappointing when I run 5 K and then find it has tracked about the first 1pm and then stopped. To ask if data roaming is necessary ?

    0
    Comment actions Permalink
  • Okay upgrading to EMUI 7 hasn't helped at all . Strava still bombs at exactly 1 hour of use or until you switch the screen on again and it recovers

    0
    Comment actions Permalink
  • O meu problema diz
    Carregamento bem sucedido
    Depois desaparece e não aparece no feed

    0
    Comment actions Permalink
  • DEREK E-JAY:
    no, this doesn't help either

    BENOIT NEVEU:
    we all know this helps, but it's not much of a help .. having a "normal" phone, 3h workout would suck maybe 10-20 % battery .. having emui, 3h workout with screen ON will suck 80 % battery .. that is not a solution

    the only solutions i've found so far, as i mentioned above:
    I don't know why Mapy.cz is so special, but it never crashed, I was on a longer trip and it kept tracking the whole time. Superb, SOLVED FOR ME. After a workout i extract the .gpx and upload it onto Strava etc. But it's more of a map app than a tracking app, so the tracking options are really just ON/OFF. i. e. no auto-pause. But this doesn't bother me.

    The other one working and not crashing is Huawei Health - the native app. It even looks good, i like the interface. BUT (and this is a big but) you cannot extract .gpx file. So i cannot share the workouts. So this is a no go for me. But this one does not crash at all.

    0
    Comment actions Permalink
  • Hello,
    I have a Huawei p20. I had trouble with it continiously recording. I fix the problem by starting to record an activity. When you are on the recording page, there is a settings box in the top left corner. Open the settings box up. There is a auto pause function. Turn this function off and it should work fine. Well it did for me.

    I hope this helps people thanks.

    0
    Comment actions Permalink
  • I have problem too...My phone huawei honor 7a, i dont use safe mode, but i still have a problem. Can somebody give me some propose?

    0
    Comment actions Permalink
  • finally tested with the settings i had proposed.

     

    allready tested by Alex.   So i just did the cycling trip and it works fine !

    so if these settings are made ...your  phone (Huawei P7) and Strava keeps working :

    energy setting  (turn to normal in phone manager)

    • enable strava  as* protected app in he phone manage*r app

    So have Fun !  enjoy your sport ..................

    0
    Comment actions Permalink
  • Re posting this for others who may be having the same problems. I have now done numerous rides with no issues
    Went for a 3rd ride and still all good - Previous comment - After optimizing the battery and setting Strava as an allowed app I changed the screen setting in Strava so my screen stays on during the ride. Last 2 rides and Strava is working ok. Hope this is a fix.
    I changed the following settings in both my phone app settings and Strava
    1/. Set Strava as an allowed app to Ignore optimizations
    2/. Unrestricted data access for both Strava and Google play services
    3/. Strava - No Dimming
    4/. Strava - Auto Pause ride
    5/. Strava - Live segments
    6/.Strava - Audio Cues On
    Hope this helps people

    0
    Comment actions Permalink
  • I tried all things possible here. The issue is related to Huawei phones and not only with P8. I ended up buying a Garmin Vivioactive HR and forget about Huawei phones. Do not lose more time on this topic.

    0
    Comment actions Permalink
  • Con Huawei P20 pro Android 8 también pasa

    0
    Comment actions Permalink
  • When my Huawei Mate 20 Pro automatically upgraded to EMUI 10 my Strava stopped tracking GPS properly midway through exercise. I tried many of the suggestions on this post and none of them worked.

    Then I went to my phone settings -> Battery settings -> Optimise Battery Usage section. Then make sure you set the three power saving options to off. ie. Turn off 'Power Saving Mode' and 'Ultra Power Saving Mode'. That fixed the GPS for me. Strava tracks perfectly again and GPS no longer randomly stops mid activity. Good luck!

    0
    Comment actions Permalink
  • Hi guys! I had a solution for my Huawei mate 10 Pro. It originally worked brilliantly and then the Huawei did an update which closes strava when the phone isn't active on the app. To prevent this from happening go to:
    -settings
    -battery
    -launch
    -locate the strava app and select to manual and allow all the options.

    Hope this helps!!!

    0
    Comment actions Permalink
  • My issue was fixed after upgrading to a new versión of software. Also, I use the app One Tap for Strava and, since then, seems to be working not as accurate as my old Galaxy used to work but it is working fine at least.

    0
    Comment actions Permalink
  • Same happens to me on an EE Kestrel. (Huawei) - love to know what the problem is.

    0
    Comment actions Permalink
  • Today Witch this app Strava for 2 hours not ho down!!!!

    0
    Comment actions Permalink
  • Had a Honor View 10 for a few months now, but refused to record rides. Tried all advice listed, but nothing worked. Finally resolved the issue this week by rooting he phone and installing LineageOS. Works a treat now. 😎

    0
    Comment actions Permalink
  • Goran have you had any luck with GPS Connected app?

    Edit: for some reason the page did not show your last comment.

    0
    Comment actions Permalink
  • I now tested Endomondo, this app has an option to leave the screen on, which seems to do the trick. Good registration with activity duration of more than 5 hours.

    0
    Comment actions Permalink
  • I found the GPS Locker app on the Play Store today, it's a good promise, let me know your tests too

    0
    Comment actions Permalink
  • I've just ask to Huawei to open a ticket about this problem, here the answer: Strava is not an our app, we do not guarantee support for third part software.

    so i think i'll never buy a Huawei phone...

    0
    Comment actions Permalink
  • Anybody know id the latest EMUI version 7 has helped . I have stopped using Strava on my P9 lite . Have been using my old P7 which worked flawlessly . I havent tried the P9 yet since the upgrade to EMUI 7 

    0
    Comment actions Permalink

Please sign in to leave a comment.