Resolved: Duplicate Activity Error Message

If attempting to re-upload an activity that failed to sync to Strava you may receive an error message that the activity is a duplicate. We're investigating an issue that's causing this error message even if the original activity was not successfully synced. We hope to resolve this issue soon and we apologize for any inconvenience.

  • In the meantime, please proceed with submitting a support ticket. Include the activity number that appears in the duplicate error message and we'll be able to delete it for you.
  • Follow this article for email updates on the issue.
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  • This issue has been resolved. Please submit a support request if you continue to have problems.

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