Account not Registered as Summit?

If you've purchased Strava Summit, but you aren't seeing Summit features on your account, there could be a problem with your iTunes or Google Play subscription.

  1. If you subscribed through Google Play, please try the following steps to re-sync your purchase to your Strava account:
    1. Go to the Strava App for Android and Log in.
    2. Click on the "Settings" tab.
    3. Click on "Summit" and let the page load. You'll see the "Summit Features" information page.
    4. Click on the length of time you originally purchased (monthly or annual), but stop short of making another purchase.
    5. By going to this page, we believe your Summit purchase will be properly transferred from the Google Play store to Strava, and you will see a pop up that says you have already paid for this item.
  2. If you subscribed through iTunes, please follow the instructions below to re-sync your active Summit subscription to your account on Strava:
    1. Go to the Strava App for iPhone and Log in.
    2. Click on the "... More" tab on the bottom right.
    3. Click on "Settings."
    4. Click on the "Restore Purchases" button.
      1. If you do not see the button to restore your purchase, please log out of the app, and log back in again, then go through the above flow.
    5. If the above does not work, please try the following:
      1. Click on the "More" tab on the bottom.
      2. Click on "Summit" and let the page load. You'll see the "What you get with Summit" information page.
      3. Click on the length of time you originally purchased (monthly or annual), but stop short of making another purchase.
      4. By going to this page, we hope your Summit purchase will be transferred from the iTunes Store to Strava, and you will see a pop up that says you have already paid for this item.
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