Strava Activities aren't counting towards Move or Activity Goal

Update: 

  • We are aware that some activities that have been synced over to Health/Activity app in the past 30 days are still not counting towards Move/Calorie goals. We're actively investigating this issue and we thank you for your continued patience.
  • We are also aware that some sport types are syncing over as "other" in the Activity/Health app. This should be resolved with version 141.

Update: Please update your Strava app to version 139 and, if you're still experiencing this issue, contact our support team by submitting a request.

Our team is aware that some athletes Strava activities aren't counting towards their move or activity goal in the Activity app. We're hoping to address these issues with the release of version 139.

We apologize for any inconvenience and thank you for your patience. You can follow this article for email updates on the issue.

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2 comments
  • Version 139 is now available. Please update your Strava app to this version. If you're still experiencing this issue, contact our support team by submitting a request.

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  • We are aware that some activities that have been synced over to Health/Activity app in the past 30 days are still not counting towards Move/Calorie goals. We're actively investigating this issue and we thank you for your continued patience.

    We are also aware that some sport types are syncing over as "other" in the Activity/Health app. This should be resolved with version 141.

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    Comment actions Permalink

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