"StravaKit" Error Message

We are aware of an issue that causing some athletes to see error messages that can vary slightly but include "StravaKit". Our engineers are working on a fix for impacted athletes but, in the meantime, you can try the following troubleshooting steps:

  • Log out then log back into your Strava mobile app.
  • Switch from cellular data to wifi (or vice versa) then try the previous step again.
  • Uninstall the Strava mobile app from your mobile device, turn your device off and then back on, and reinstall Strava then login to your Strava profile

If you're still seeing an error after giving that a try, please proceed with submitting a request and include a screenshot of the error.

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