Resolved: KOM and QOM Email Notifications are not Sending

This issue should now be resolved. If you continue to experience the issue, please proceed with submitting a support ticket.

We are experiencing an issue that's preventing us from sending email or push notifications when you achieve or lose a KOM/QOM or CR. The KOM/QOM/CR tab on your profile page on the Strava website remains accurate but you won't receive any notifications.

We apologize for the inconvenience and appreciate your continued patience as we work to resolve the issue

Please “follow” this known issue to receive email updates on the status of the problem.

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  • This issue should now be resolved. If you continue to experience the issue, please proceed with submitting a support ticket.

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