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Strava Support Center
  1. Strava Support
  2. Help & Support

Help & Support

The nuts and bolts of how Strava works. Detailed articles and instructions for how to use our products and services.

Privacy

  • Data and Privacy
  • Activity Privacy Considerations
  • When my activities are set to “everyone”, where does that data go on Strava?
  • Mute Activity
  • Why Date of Birth Is Required on Strava
  • Your Privacy Control Defaults When You’re Under 18 on Strava
See all 24 articles

Record & Sync

  • How to get your Activities to Strava
  • trimm and Strava
  • Syncing Strava Routes to Your COROS Device
  • Trackhead and Strava
  • Pairing Sensors with the Strava app
  • Analyze your Performance with Heart Rate Data
See all 39 articles

Strava Activities

  • Strava's Elevation Basemap
  • How Distance is Calculated
  • Indoor Grouped Activities
  • Personalized Stat Maps
  • How to Resolve an Activity Flag
  • Inviting a Friend to Your Activity
See all 27 articles

Strava Segments

  • Why doesn't my segment effort appear on the leaderboard?
  • Segment Matching Issues
  • Queen/King of the Day
  • Excluded Segment Efforts
  • Segment Suggestions
  • Local Legends
See all 27 articles

Strava Features

  • 3D Layer on Strava Maps
  • Points of Interest
  • Group Challenges
  • Monthly Recap
  • Following a Route
  • Strava Live Segments on Hammerhead Devices
See all 55 articles

Strava for Android

  • Open Source Notices for Android
  • Strava Beacon for Garmin
  • Motorola 360 Sport Strava Integration
  • Home Screen Widget and Notification
  • Viewing Activities
  • Finding Friends and Managing Contacts on Strava
See all 17 articles

Strava for iPhone

  • Troubleshooting GPS Issues
  • Strava Beacon for Apple Watch
  • Open Source Notices for iOS
  • Siri Integration
  • Supported iOS versions and iPhones
  • Strava Apple Watch App
See all 16 articles

Community Tips

  • How to Link to an Activity, Segment, Profile, or Club
  • Changing the Units of Measurement on your Strava Account
  • Can I remove my heart rate or power data?
  • Moving time too short and pace too fast on Suunto activities?
  • Activity Syncing Issues and Incorrect Start Times Due to GPS Rollovers
  • Getting a message that says "Server Error" or "Server not responding"?
See all 29 articles

Apps & Integrations

  • Withings and Strava
  • Recover Athletics and Strava
  • iFit and Strava
  • Stages and Strava
  • Hammerhead and Strava
  • WHOOP and Strava
See all 27 articles

Profile Settings

  • Gender Settings and Leaderboard Filters
  • Connecting Strava to Facebook and Google
  • Managing Shoe Notifications
  • Strava Metro and the Global Heatmap
  • Changing your Time and Date format preferences
  • Merging Duplicate Accounts
See all 14 articles

Subscription & Billing

  • How to Cancel your Subscription
  • Student Plan
  • How to Subscribe
  • Redeeming a Promotional Code
  • Changing Subscription Length
  • Strava subscription not showing on your account?
See all 11 articles

General Information

  • Spam, bots, solicitations and fraudulent activity on Strava
  • Suspending Services in Russia and Belarus
  • Open Source Notices for Strava.com
  • Why am I redirected here?
  • Strava Cookies Policy
  • Syncing your Contacts and Connections with Strava
See all 27 articles

Strava Glossary & Calculations

  • Activity Time
  • Strava Training Glossary for Running
  • Strava Training Glossary for Cycling
  • Grade Adjusted Pace (GAP)
  • Calorie Calculation
  • Vertical Ascent in Meters (VAM)
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