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Strava Support Center
  1. Strava Support
  2. Help & Support

Help & Support

The nuts and bolts of how Strava works. Detailed articles and instructions for how to use our products and services.

Privacy

  • Data and Privacy
  • Activity Privacy Considerations
  • When My Activities Are Set to “Everyone”, Where Does That Data Go on Strava?
  • Mute Activity
  • Why Date of Birth Is Required on Strava
  • Your Privacy Control Defaults When You’re Under 18 on Strava
See all 24 articles

Record & Sync

  • How to get your Activities to Strava
  • Mirror and Strava
  • Oura and Strava
  • trimm and Strava
  • Syncing Strava Routes to Your COROS Device
  • Trackhead and Strava
See all 38 articles

Strava Activities

  • Strava's Elevation Basemap
  • How Distance is Calculated
  • Steps on Strava
  • Activity Location
  • Indoor Grouped Activities
  • Personalized Stat Maps
See all 29 articles

Strava Segments

  • Why Doesn't My Segment Effort Appear on the Leaderboard?
  • Segment Matching Issues
  • Queen/King of the Day
  • Excluded Segment Efforts
  • Segment Suggestions
  • Local Legends
See all 27 articles

Strava Features

  • Public Photos on Routes
  • Saved Routes on Web
  • Strava Live Segments on Rouvy
  • Route Terrain
  • Route Difficulty
  • Syncing Strava Routes to Your Suunto Device
See all 65 articles

Strava for Android

  • Open Source Notices for Android
  • Strava Beacon for Garmin
  • Motorola 360 Sport Strava Integration
  • Home Screen Widget and Notification
  • Viewing Activities
  • Finding Friends and Managing Contacts on Strava
See all 15 articles

Strava for iPhone

  • Troubleshooting GPS Issues
  • Strava Beacon for Apple Watch
  • Open Source Notices for iOS
  • Siri Integration
  • Supported iOS versions and iPhones
  • Strava Apple Watch App
See all 14 articles

Community Tips

  • How to Get and Share Links From Strava
  • Changing the Units of Measurement on your Strava Account
  • Can I remove my heart rate or power data?
  • Moving time too short and pace too fast on Suunto activities?
  • Activity Syncing Issues and Incorrect Start Times Due to GPS Rollovers
  • Getting a Message That Says "Server Error" Or "Server Not Responding"?
See all 26 articles

Apps & Integrations

  • Zwift Photos and Videos on Strava
  • FATMAP and Strava
  • SnapChat and Strava
  • Withings and Strava
  • Recover Athletics and Strava
  • iFit and Strava
See all 31 articles

Profile Settings

  • Gender Settings and Leaderboard Filters
  • Connecting Strava to Facebook and Google
  • Managing Shoe Notifications
  • Strava Metro and the Global Heatmap
  • Changing Your Time and Date Format Preferences
  • Merging Duplicate Accounts
See all 14 articles

Subscription & Billing

  • How to Cancel your Subscription
  • Subscription Pricing FAQ
  • What price will my subscription renew at?
  • Student Plan
  • How to Subscribe
  • Redeeming a Promotional Code
See all 13 articles

General Information

  • Your Year in Sport
  • Spam, bots, solicitations and fraudulent activity on Strava
  • Reporting a Violation or Infringement of Your Intellectual Property Rights on Strava
  • Reporting Unwanted Contact to the Strava Trust & Safety Team
  • Understanding Account Enforcement
  • Deceased Athlete Profiles on Strava
See all 31 articles

Strava Glossary & Calculations

  • Strava Maps Glossary
  • Activity Time
  • Strava Training Glossary for Running
  • Strava Training Glossary for Cycling
  • Grade Adjusted Pace (GAP)
  • Calorie Calculation
See all 7 articles
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