New Strava app for Apple Watch to support Series 2+

We are excited to release an updated Strava app which supports standalone recording using the built-in GPS of the Apple Watch Series 2+. 

Please note: To support the GPS in the Apple Watch Series 2+, we redesigned the app to work separately from the phone. Even if your watch still connects to the GPS from your phone, the app functions independently on the watch.

If you're experiencing technical troubles installing, recording, or syncing Apple Watch activities, please contact us directly by submitting a ticket at the bottom of this post. 

Learn more in our Apple Watch article

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  • Another problem I discovered- the display on the watch differs from what is uploaded to Strava. For instance, when I end a run at 4.0 miles (having run past the actual 4.0 mile point to compensate for Strava's under-measurement of distance) and save it, it says 3.9 miles when I upload to Strava. WTF?!?!?

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  • I am not happy with the changes so far. Losing the heart rate data from the Apple Watch (cycling) on the phone app is not a good change. I use the iPhone to watch map, segment results and have heart rate up front. Lifting my wrist to see this while riding is a poor design. 

     

    Is is this something you are working on or do I need to find a different app.

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  • I want to use my Apple Watch as a second screen for my iPhone. It seems I can either use the iPhone app and receive audio cues for announcements and live segments, but I can't log heart rate data. Alternatively, I can use the Apple Watch app to log heart rate data and upload my run later, but not receive audio cues.  I Want audio cues and heart rate data.

     

    Why am I paying for Premium membership when Strava has become a less than premium service for Apple Watch owners?

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  • As an AW1 user these last few updates has ruined my Strava experience. The app is very unrealiable and without the tethering function I can no longer use the phone as a cycle computer while the watch collects HR data.

    I have already cancelled my premium membership and are looking at other options.

    For other unhappy users I urge you to talk with your wallet and cancel your premium membership

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  • Had just after my first bike tour ascertained that my pulse values are not deposited in the tour.

    Previously, iPhone (iphone6plus) & iWatch (watch1) were synchronous!

    Why did you change that???? :(

    I reinstalled the APP already several times on iOS & iWatchOS - without success!!!

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  • I was running with the Apple Watch Series 2 today. I have a question and 2 requests for features. 

    1. Question: My iPhone was in reach when I started (in the car). I turned it off to make sure that the watch's GPS is used. How do I know which GPS is used. Or do you always use the watches GPS now if I use the watch's app?

    2. Request 1: Runkeeper shows how good the GPS signal is in the watch app. That would be really cool.

    3. Request 2: At the moment I can choose between Running and Cycling in the watch app. Could you please make all other sports available too? Sometimes I am doing a run, then some cross training and then a run again. Or I go inline skating.

     

    Thank you!

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  • I just got a Series 2 watch and was excited to test out the Strava App.

    I just completed a run and saved it on the watch.  However, when I returned home to my phone, I don't see it being uploaded.  Am I missing something?

    Edit: It uploaded after I restarted the phone.

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  • Hi... I'm finding inaccuracies with the watch app under measuring distances. Is this on your radar? I have a 10.1km route that has shown 8.8km to 9.6km and a 26km run this weekend that shows as 23km! This is not good when training for a marathon - and messes up the km splits and pave!

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  • I have used Strava on the Apple 2 Nike watch and it worked fine twice but tonight it failed to upload my 12k run. I finished my run and saved it then opening the app on my phone it fails to show any activity. Any feedback would be helpful.

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  • I've already canceled my Premium subscription, and I'm urging everyone else to do the same.

    A response in the vein of, "We understand that our users depended on all these features, but we will not be bringing them back" is laughable at best, especially when those features are some of the reasons people paid you a subscription to begin with.

    There is absolutely no technical justification for dumping so many features in exchange for a single use-case that the vast majority of your userbase doesn't care about.

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  • Strava,

    Based on many feedback you see here, you have broken (doing less) with the new version than the old version. For me as a cyclist, I will always have my phone with me and should have given the choice of tethering. I care about  having data of the cadence, heart rate etc. and since the update, it is not possible to get them all.

    My subscription is up for renewal in August. I will cancel the subscription if the issues with Strava AppleWatch App is not fixed and/or improved by that time.

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  • There was an update today (April 4th). It said "bug fixes".
    Does anybody know what excactly was fixed?
    Thank you!

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  • Thank you for sending me a reminder that my premium subscription has expired, but at this time I will not be renewing because you broke the premium features I used (live segments, live splits, average, heart rate). I have no intention of paying you for something that is broken.

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  • **Updated on the 18th April.

    **Updated on the 11th April.

    Since my initial post I started using MotiFIT Run on my Watch to link with Strava which was excellent and does everything Strava should do, but you could only use it for 1 week or 3 activities before having to purchase it, before purchasing I thought I would give Strava AW2 App another go. From my initial post a lot of the items have been fixed. Updated below is where we are currently:

    I have recently started using the Apple Watch Series 2 with the Strava App and have the following feedback when compared to using the phone App.

    The Start button doesn't always work, in a recent race I had to take my phone out and start Strava on there during the race and missed about 0.2 miles because of that. - I haven't had this problem since.

    Apple Watch locks up whilst using the App which is no good during a race or run, can there be a watch face for it which is accessible without unlocking the phone? - I still have this problem but also had it with MotiFIT Run it is better than it was but still does lock eventually.

    Strava on the watch only seems to track your full time which is equivalent to Race mode on the Phone App, can we get the moving time calculated for the app the same as on the phone? I tried using Auto Pause but found that I lost about 1/2 mile of a 6 miles run this way, I tried using pause myself but that didn't work as I had to constantly unlock the watch which wasn't any good. - The AW2 App now behaves in the same way as the phone so I only get moving time and still have the data from the Watch such as HR. **18/4 - This is broken again, now only getting race runs on the AW2 i.e. all time and not just moving time, seems we have taken a step backwards.

    I also tried running both apps at the sametime in the hope I could get the audio cues etc but still control the stopping from my watch and gather all the heart rate data but that didn't work either. - Still not possible which is the biggest issue for AW1 users.

    How can I add the Apple Watch as a Heart Rate monitor for use with the phone App? - Not possible still but if the App works I don't need it.

    Thanks

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  • For the last couple of weeks the gps seems to be dropping approx. 0.5 miles or more on a run of 6.2 miles.

    I love that I can leave my phone at home now but I am currently having to delete my runs and relog them to get the right milage logged.

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  • Premium subscription cancelled due to all the issues raised above.

     

    Strava don't seem concerned enough to keep us as customers so it's off to Runtastic!

     

    Shame.

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  • Wish I had never updated to the new version of the app. It's completely ruined my experience of using the watch to measure my runs, and being able to listen to audio cues for each kilometre.

    Can we at least have an update on when some of these core features might return? I tend to go Premium from March to October, but I don't see the point right now if the app isn't working as it used to.

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  • I'm also going to cancel my premium subscription.  I had a 30+ mile ride Sunday that mystery paused at mile 12 on the Apple Watch app.  Since I can't have heart rate data, I really don't need the premium membership benefits.  The final thing is that Strava never admits there is a problem and that they are working to fix it.

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  • So after disabling key (and Premium) functionality in version 5.13, we've skipped from 5.14 to 6.0 to 7.0 with no significant fixes to what was broken? What in the world is going on over there? No interest in fixing the problems you've willingly created for so much of your user base?

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  • This new app update is horrible experience for Apple Watch series 1 users. The watch does not record the same as the phone. I would rather go back to the old app. Can I download the old app? This is just strava and Apple forcing people to upgrade watches. Garmin is looking better every day.

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  • I am currently fixing my time(pace) issues by downloading the gpx files from my AW2 results and uploading them as a new file.  When I compare the two results in the training log, the AW2 results are always slow.  If I wanted to use my watch for tempo or competition, it would be useless. I guess it's ok for the recreational runner.  The phone alone is much better.

     

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  • Using AW2 since early Feb. The watch app hasn't worked since the last update (so unusable now for the second time since purchase). Have gone back to using wahoo products. [Done restarts on watch and phone, uninstalled apps, updated ios and watch os, changed permissions in for strava/health apps, etc]

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  • I miss Strava 5.12 so Strava will miss my money.

    Current version is very bad. I don't understand why development team wasted so much time and effort to get 5.12 after so much struggle with HR and else. Then one day someone comes and changes everything the other way round forgetting all customers that were involved and very helpful to get AW to work with Strava. But as I noticed it is the same as with new color look of the app on iPhone. Nobody cares about customers and there opinion. So the only thing i can do as a customer i will vote with my money and move myself to Runkeepers. I will continue to use free Strava because of many friends still using it, but it is Runkeeper that is going to get my money. Wish you all best and hope you can re-think what you have done to the really good app.

    And i will give a free advise to development team. Please use "IF ... ELSE" to distinguish AW1 to AW2 users. Can't be to hard can it?

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  • Hi - thanks all above who suggested using Cyclemeter  - i've had it on my phone a while but never really used it. Having said that, i gave it a go and have now purchased the Elite upgrade and it's a good solution.

    It works great, the iwatch app acts as a display mirror for the iphone. It's not as simple or user friendly as Strava, but is highly customisable and if you spend the time setting up how you want it to work / what to display, it really does deliver. It can automatically upload to Strava and put data into health app without duplicating it all the time.

    I really like Strava, it has so many plusses and a geat community, but when i take into account the lack of customer focus with regard to communications, as well as the time taken to resolve basic issues, like over a year with no solution in sight for the duplicate entries in health app and finally the time taken to rollout new features which are not always as hoped / expected, or mean the removal of other useful features, it's getting hard justifying paying for a subscription. I really hope The Strava team is listening and we'll see things get back to how great they were..

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  •  

    I'm editing this to get rid of my issue.

    I've been having major problems with the Apple Watch 2 no matter what App I use to record my runs, Nike or Strava. In the last month they've started showing my start location as different than where I actually started, sometimes over a km away.

    I'm working through it with Apple support.

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  • Cancelled my premium subscription because the total garbage this watch update is. I am a cyclist that uses cadence and speed sensors. Before the update it all worked together, after the update not anymore. 

    As a software developer myself I understand that certain design choices sometimes upset some users. But the sheer arrogance in your (lack of) response to actual failing usecases is worrysome (for your future as prime fitness platform). 

    For those reading here, I can highly recommend (as suggested before me) Cyclemeter. It may take some time to configure that app, but reliable works with a multitude of sensors, has the option to use the Apple Watch as a tethered device and has the option to save, share and export rides (even to Strava... for what it's still worth...)

    If you ever want to be the "Facebook of Fitness" in terms of market share, you should wake up and listen to your users. 

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  • I'm a road and MTB cyclist and have a Gen 1 Apple watch which I loved when it was mirroring the iPhone and the three connected sensors I have.  I used to use the Apple watch to see distance covered and operate the Apple watch without opening the iPhone or stopping and getting it out my backpack. Now its independent I've had issues starting the Apple watch app and when it does work I basically have a duplication of data and have to delete the Apple watch data when finished? I also cannot control the iPhone app from the watch.  I now don't use my Apple watch which is a backward step and the reason why I returned a Garmin Fenix 3 watch and bought the Apple watch in the first place. PLEASE give us the option to have the old Apple watch app or the option to switch it from independent to mirroring mode.

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  • I've just checked the latest version, It seems your "minor bug fixes" still failed to address the concerns of most of the cyclists (and some of the runners). 

     

    In years to come, university students will be writing essays about strava and how the company's decision to rush to market a product that broke the user experience of the majority of users to appease a minority resulted in strava falling from the position of the top of the fitness companies to a laughing stock.

     

    Your demise will be summaries in the following:

    1. You remove functionality your customers have paid for.

    2. You ignore the cries of your customers wanting the functionality back.

    3. You start bleeding paying customers.

    4. Your profit margins drop and you start laying off staff (of course the first will be in engineering - because it is the management that need to save the dollars)

    5. Now with no engineers to restore the functionality you removed in 1, you outsource development to the cheapest bidder. Management continue to pat themselves on the back for doing a good job in difficult times

    6. The cheapest development results in an even worse app, functionality that was removed in 1 is still not there, and the functionality that was added is now broken.

    7. Management need to show that their departments are still productive, so version 8.0.0 is pushed to the store.

    9. Your remaining paying customers upgrade and are disgusted at the pile of crap you've release - breaking yet more functionality.

    10. You lose your remaining subscribers.

    11. The smart managers start looking for jobs elsewhere because they know there will be not much money left.

    12. Strava as a company is gutted from the inside out, and is now just a shell of its former self.

    13. The servers start being shut down because payments cannot be made

    14. The last of the customers uninstall the app because they can no longer connect

    15. The doors close.

     

    While all of the above is happening, Strava's competitors watch and learn from Strava. They hear what Strava's customers really want and they provide it. Competition between these companies is great, and suddenly there is a lot more apps in the store for cycling and of those, a few stand out as quality. Strava customers head to these few products. Eventually there is interoperability between the few quality products, the rushed products remain on the store with a handful of users, but Strava is dead. 

     

     

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  • I am with all other cyclists and AW1 users here. What a joke. I am very disappointed frankly. 

    Will not be purchasing premium as the app is generally useless for me now. 

     

    This is all support is saying: 

    However, we understand that many people are in your position and are no longer able to capture heart rate data and other sensor data simultaneously. We are looking into a solution and will post an update to the community discussion after further research.

    Sad really.

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  • Hi, 

    I recorded an activity on my apple watch (series 2) but for some reason I cannot see it on the phone app or the site. I can see that the watch was working during that time because the calories burnt spiked during the ride period but unfortunately, nothing recorded on Strava. I can't see an option to discard an activity on the watch once it is recorded so I don't know how and why it is not showing on the app. 

    Any feedback will be appreciated

     

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