New Run Activity Pages

Please leave us your comments and feedback for the new Run Activity pages here.

Great news, runners: your new run activity page on Strava.com is now live. We spoke to tons of you about what is important when viewing your activities and those of others, and have incorporated your needs and experiences as runners into this new page. 

Some of the new features:

  • Social Bar: We added a social bar to the top of the page, putting your activity title, description, comments, kudos, Instagram photos, and other athletes on your run front and center.
  • Sharing Module:  Easily share your run to Facebook, Twitter, Google+, email, or embed in your blog from the sharing module located at the top, left-hand corner of the page.
  • Key Stats: Distance, time, average pace and elevation are located between the Social Bar and Elevation & Performance Chart. Your mile/km splits from your run are located on the right-hand side of your activity map.
  • Top Results: Get a snapshot of your achievements for the run, including any goals you have accomplished, PRs for best efforts, and segment achievements. 
  • Elevation & Performance Chart: We’ve vastly improved the visual interaction for reviewing and scrubbing all your activity details. Use the cursor to look at your pace, elevation, grade adjusted pace and grade at any point during your run.
  • Premium Analysis: We've rolled out changes to the Pace analysis and distribution, including the new analysis specific to a race. Now you can designate a run activity as a "Race" and get interactive and granular data such as race splits and projected finish times. 
  • Segment Efforts, Stats & Comparison: We’ve optimized the Segment Efforts within your activity so you can quickly scan your most meaningful achievements. We display key stats of your effort along with your leaderboard ranking. And when you’re looking at another athlete’s segment effort, you’ll be able to compare your PR against theirs.

Some of the changes: There are aspects of the run activity pages that are not currently available, with some of these aspects scheduled to return, redesigned, at a later date:

  • Viewing the Performance Chart with 'time' as the x-axis: The new performance chart is set with 'distance' as the x-axis, and we plan to re-add the option to switch to 'time' in the near future (coming soon). 
  • Lap data from a Garmin device: Will now be visible underneath the Segments view in the left sidebar for Free and Premium users.
  • Segment Comparison: The ability to compare your segment effort with your PR and/or the CR for the segment has been removed, and will return after a redesign incorporating the features from http://raceshape.com/.
  • Run "Score": The run intensity score that appeared previously under the Analysis tab is no longer available, but will return when the calculation is more accurate. 
  • GAP for mile splits: We're currently working on our algorithm for GAP. Once the algorithm is improved, GAP split data will be displayed on our new Premium Pace & Race Analysis pages.
  • Best Efforts: The technology available used to generate Best Efforts was not up to our high standard of accuracy. Due to this, we will continue to display any PRs you receive for the next few weeks, but then we will turn off Best Efforts in its current form. Over the next few months, we'll continue to explore innovative and relevant ways to bring this feature back to all users once it has reached our high standards of accuracy. We apologize for this change.

Some Known Issues:

  • FIXED Performance Issues: We're hard at work improving the performance issues that have been reported. Improvements coming soon.
  • FIXED Hidden Segments: Hidden segments will be re-adding this week (we still need to add the ability to hide and unhide segments)
  • FIXED Elevation Correction for your Run: Will be re-added very soon.
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Comments

502 comments
  • Can only agree with the rest of todays comments. The pace axis is welcome but is hardly ground breaking new functionality and it disappears as soon as heart rate as switched on. The inverted pace axis also distorts the vertical scale until it becomes useless. Likewise the larger map surely can't have involved more than someone editing a Y coordinate somewhere.

    The most worrying thing is the tone of Strava's posts - They are very much "batten down the hatches and carry on regardless". It reminds me of the band on the titanic.

    I just want the features I paid for back. I know its only $59 but there's a principle about looking after customers here. I still recommend strava to cyclists but put a big caveat on it and advise not to even consider paying until the prospective cycle changes show their hand.

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  • To be perfectly honest, I'm supremely disappointed with the new running layout. I'm not exaggerating when I say that one of the only things that motivates me to run hard and consistently is the fact that I get to spend the rest of the day combing over the data. I've given the new layout a month now before commenting. I wanted to get used to it, but it simply isn't an improvement. As a side-note, I'll be heartbroken if my precious cycling layout gets altered in any similar way.

     

    I've been forced to click the "edit run" button and switch the activity type to cycling so that I can see the information in a way that makes sense for a short 5k run. It displays elevation, percent gradient, segments, pace, and heart rate in a much better and clear way. When I'm done, I'll edit the run back to a run. I was going to buy premium because the summer months are coming and I want to continue working on my form. But it's really not worth it if I'm forced to put up with this inferior layout. 

     

    For example, I was trying to show one of my friends Strava last month, and brought up a local 5k I ran and later Strava'd. I expected to be able to talk about the race at length, talk about the hills, my final kick, and a darned tough second mile. Instead, I was greeted with my first glimpse of the new layout. I really didn't know what to say, everything was small and the elevation map was displayed in an unimpressive and misleading manner. Changes in pace weren't clear. All I could really say was, "Uhhhh....I swear Strava is cooler than this. I don't know why it's being weird like this." 

     

    With the new layout, Strava is a small step above the atrocious Garmin Connect software. I really don't want to go back to using that. I understand that this new layout likely makes Strava premium more marketable for runners, but in this push to raise the number of premium subscribers, you're losing potential customers and loyal fans like myself. Please allow some sort of checkbox in settings that alters your display mode for 'run' activities. Your organization has given me so much joy; please keep the good times rolling. 

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  • I think you owe us an explanation as to why you made these changes. It was clearly a downgrade in the level of service that premium (and free) members receive. My two favorite features are now gone. I never would have paid for premium had I known this was coming. I want to know the answer to the following simple question:

    Why change an excellent product?

    There has to be some explanation. Heck, maybe we'd understand if you broke it down for us. Tell us why we lost features like best efforts over certain distances. Why are the splits some hideous little afterthought on the side of a massive useless map? 

    This is very disappointing. Especially to a premium member who runs only and rarely rides my bike. 

    I wish we could get a prorated refund on the time period that we would didn't use if we were to cancel premium. Actually, move it back to the day that you made these "improvements".

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  • Ditto Jason E. and James J. above...  This "update" was not an improvement.

    Can we get a rollback?

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  • Based on the number of "improvements" we've seen in the month since this was rolled out, and the number of problems that we've all reported, it could be 6-12  months before Strava Run is back to where it was before this upgrade began.

    Can't you just save us all the heartache and disappointment, and rollback to the pre-upgrade version? Then you can spend the next 6-12 months providing incremental improvements to the awesome product that Strava Run used to be! This approach has worked really well with Strava Bike, where they've added new tabs with power peaks and training load, all without degrading the existing user experience.

    It seems strange that I'm telling you this when you work for the same company...

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  • Hi I've only paid for a month subscription so as Matt Jones so aptly put - I want to try alternatives before I get too comfy! I looked at mapmyrun but not too impressed (limited HR Zone editing and a bit clunky) Any other recommendations?
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  • endomondo is another alternative........

    lip stick on a pig and polishing a turd....

    can we roll back now? Or is strava going to continue to ignore all of its customers? 

    Just for your info ignoring customers is usually looked upon As rude

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  • subscription downgraded...

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  • So I finally tried what you guys were saying and switched some of my "Run" activities to "Walk" activities. Worked like a charm! It's really a shame, though, that the walkers have a more functional and more usable UI than the runners do. Maybe Strava can look into "upgrading" us back to their interface (aka ROLLBACK).

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  • Puzzling to understand what is going on here. Comment after comment saying that we prefer the old version and yet clearly a rollback isn't going to happen. Can't be technical since, as has been pointed out, the interface is the previous one for every other activity type and can't be some performance issue as there are more cyclists than runners using Strava.

    I just feel that it is unfortunate Strava opening this thread saying they consulted with lots of us runners when it is increasingly apparent they did not.

    On am holiday at the moment so keen to check out the segments around where I am staying. Just discovered yet another feature taken away - GPX download of a segment. I checked a cycle segment and it is still there. Recall this feature was only brought in quite recently as well. Sigh...

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  • The Ten Commandments of Customer Service

      1. Know who is boss.  You are in business to service customer needs, and you can only do that if you know what it is your customers want.   When you truly listen to your customers, they let you know what they want and how you can provide good service.  Never forget that the customer pays our salary and makes your job possible.

    2. Be a good listener.  Take the time to identify customer needs by asking questions and concentrating on what the customer is really saying.  Listen to their words, tone of  voice, body language, and most importantly, how they feel.  Beware of making assumptions - thinking you intuitively know what the customer wants.  Do you know what three things are most important to your customer?       

      Effective listening and undivided attention are particularly important on the show floor where there is a great danger of preoccupation - looking around to see to whom else we could be selling to. 

    3. Identify and anticipate needs.  Customers don't buy products or services.  They buy good feelings and solutions to problems.  Most customer needs are emotional rather than logical.  The more you know your customers, the better you become at anticipating their needs. Communicate regularly so that you are aware of problems or upcoming needs.

    4. Make customers feel important and appreciated.  Treat them as individuals.  Always use their name and find ways to compliment them, but be sincere.  People value sincerity.  It creates good feeling and trust.  Think about ways to generate good feelings about doing business with you.  Customers are very sensitive and know whether or not you really care about them.  Thank them every time you get a chance.

     

    5. Help customers understand your systems.  Your organization may have the world's best systems for getting things done, but if customers don't understand them, they can get confused, impatient and angry.  Take time to explain how your systems work and how they simplify transactions.  Be careful that your systems don't reduce the human element of your organization.

    6. Appreciate the power of "Yes".  Always look for ways to help your customers.  When they have a request (as long as it is reasonable) tell them that you can do it.  Figure out how afterwards.  Look for ways to make doing business with you easy.  Always do what you say you are going to do. 

    7. Know how to apologize.  When something goes wrong, apologize.  It's easy and customers like it.   The customer may not always be right, but the customer must always win.  Deal with problems immediately and let customers know what you have done.  Make it simple for customers to complain.  Value their complaints. As much as we dislike it, it gives us an opportunity to improve.   Even if customers are having a bad day, go out of your way to make them feel comfortable.  

    8. Give more than expected.  Since the future of all companies lies in keeping customers happy, think of ways to elevate yourself above the competition.  Consider the following:

    • What can you give customers that they cannot get elsewhere?
    • What can you do to follow-up and thank people even when they don't buy?
    • What can you give customers that is totally unexpected?

    9. Get regular feedback.  Encourage and welcome suggestions about how you could improve.  There are several ways in which you can find out what customers think and feel about your services.

    • Listen carefully to what they say.
    • Check back regularly to see how things are going.
    • Provide a method that invites constructive criticism, comments and suggestions.

     10. Treat employees well.  Employees are your internal customers and need a regular dose of appreciation.  Thank them and find ways to let them know how important they are.  Treat your employees with respect and chances are they will have a higher regard for customers.  Appreciation stems from the top.  Treating customers and employees well is equally important.

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  • Bleh. Roll it back until it includes all the data points and critical features of the previous version. People aren't unreasonable, but at this point there's no indication the features are coming back anytime soon under the new layout.

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  • Premium membership expired today and there's nothing the company has done that makes me remotely interested in continuing it.   If it weren't for some marked segments where I've got some records of my own performance, I'd abandon entirely.  If the interface doesn't get back to something that doesn't completely suck, that may happen anyhow.

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  • This weekend I was showing Strava to a friend who runs (and uses another website).  When he asked me to confirm that you could use Strava on an Iphone with a free app, I had to say, "yes you can but I can't really recommend it now while the run pages are such a mess".

    It is sad that we must have the feeling of disappointment each time we upload a run.  It's no fun to upload runs at all, it is only useful now as a log of runs.  It's still really fun to upload bike rides and look at the data though!  :)

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  • Please, please please please please don't roll this into cycling.

    The new running pages are horrible in comparison to the original & I'd dearly love to have the original interface back even comparing runs over the same course now (whether segmented or not) is incredibly hard especially since the Pace has no scale markers on it.

    What was so wrong with the previous interface that couldn't have been incrementally improved???

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  • Any chance someone could do a quick summary of what is missing from the new run pages?  I know the Y Axis is missing values, but what else is missing.

    I didn't see the old run pages so can't compare.

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  • Andrew, you can see the old run pages by setting the activity type to "walk".  It would be interesting to hear your views.  Most people here have come from the old pages, so Strava probably think we just don't like change.  They don't seem to acknowledge the many problems we have described in great detail.  As you have only seen the new, it would be interesting to know what you think about the old view.

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  • Strava sent me this message today:

    Hi Jason, 
    
    Looks like your Strava account changed from Premium to free on 
    2013-05-13. You can continue to upload your activities to 
    Strava, but you no longer have access to Premium features. Bummer! 

     

    I realize that it's an automated message, but it does suggest that iInternal communication there isn't at an all time high.  Given the now widely reported problems with their page, the tickets I've personally submitted, one would think that they'd try an apology message instead.  Bummer?  Not really.  The real bummer would be if I had shelled out more cash for the new, inferior product. 

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  • I have changed my review of Strava on google play to the below. Until the above problems are sorted I would urge everyone else to do the same. I am left wondering to what extremes we need to go to before our voices will be listened to and not ignored.

    'Recent changes to website extremely poor

    The changes to the website has lost Strava its identity it no longer does it stand out from the crowd of other running apps.  Go else where until/if they sort the site out.'

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  • 3 things that make you a bunch of incompetent A.Holes

    1. Burying this 4 page thread under 'announcements'. This makes you guys look pathetic. You have Facebook intergration top of the page. You can't just bury whats going on.

    2. Making a GPX export such a lengthy process. Used to be on the main page, now requires another page to be loaded, that doesnt work on Firefox even 50% of the time.

    I absolutely LOVE the fact that you are promoting the 'GarminSynch' site. This ensures that people running away from Strava will probably continue to auto-upload here anyway just in case you guys fix it.

    3. Not providing the ability to auto sync back the other way. Or to bulk download activities. That's such a shoddy position, ethically. Yes you own the data on your servers, but for all that's holy, dont handcuff people.

    As a test to see how awful your service is right now, put an announcement up that lets people bulk download activities and track how many people take advantage.

    Trust yourself, as Garmin does, to create a product that persuades people to stay. If they flee, they will either return, or they wont.

    Lets say this once more in shouty capitals for posterity...

    YOU ARE ADVERTISING YOUR COMPETITORS OPEN DATA STANDARDS TO YOUR CUSTOMERS AS A POSITIVE WHEN YOUR OWN SYSTEM IS FAR WORSE. Does anyone have a brain cell in that building?

    You've screwed up so much. It's probably going to take me north of 4 hours to download every activity (Yes, 100% my fault for not storing everything locally too). I'm at a point now where I'd pay the cost of a years premium for a bulk data download. I think that could be quite a decent revenue stream for you guys.

    I'm p1ssed off, I think you're clueless as a company, and what's worse, is that you honestly don't give a sh1t.

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  • It seems transparency at Strava is pretty much nonexistent, with all these promises of "don't worry guys, fixes are coming soon (but not the fixes you want, i.e. a full rollback)". Having read through all the comments so far, I'll try not to rehash the concerns that have already been expressed, but I'll throw in my own disappointment with regard to the new run pages. I'll admit that I was intrigued by the new interface when it popped up, and initially I actually thought it was a step in the right direction. However, reading through this thread I can definitely see that a lot of functionality has gone missing, and upon closer inspection I agree that the old interface still used by cycling is superior. Sure, it's not as flashy, but it's still a clean design that does a vastly better job of displaying more data in the same space.

    One of the most annoying things about the new run pages is that the pace graph is inverted, which I hadn't noticed since I mostly use the Android app for quickly checking out my run achievements - seriously, who thought that it would be a good idea to make speed decreases peaks in the graph? Also, I think the new fullscreen map is not as good as the old one, because you don't actually get a FULLscreen map anymore. In the old version, you could minimize the pace information and have your entire screen dedicated to the map, but now you have a much smaller map that cannot be enlarged to take up the whole screen - why?

    Overall, I'm not nearly as angry with the changes as other runners, since I'm not as gung-ho about my data due to being more of a casual runner. Yes, I bust my butt to get a run in every day, but I'm not super concerned with how the data is displayed as long as most of it is still there. That said, I would welcome some rapid changes to address the concerns that have been raised here, because at some point in the future I will start caring more about my data, particularly the Best Efforts that seem to have been removed. One concerning development is that Strava seems to be spending their time on other things like messing with Facebook integration and putting up a flashy new page for Boston. Yes, Boston was a tragedy, and I think it's cool that Strava set up a page about it, but I don't think that should have been prioritized over fixing the broken run pages they hurriedly released without doing enough testing / user feedback collection.

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  • The "top results"  is definitely a big loss because it was one of the coolest feature you had. We could track our progress after a hard workout. Please bring it back. The graph lines aren't that great either, your proportions of the lines aren't good at all, this inverted pace is also annoying. Seriously, fix this is you want to go more visual.

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  • They say they are listening so worth repeating that the pace graph with the inverted y axis really needs changing.

    Makes no sense whatsoever to see spikes in your pace are actually your recoveries in interval sessions and/or periods when you just stopped say for a red light or something. Worse is that these slow bits then take much up of the y axis so the bits where you did speed up are almost impossible to spot somewhere along the bottom.

    The other thing i really miss is the simple tabular view of your segment data and where these segments fitted into to your overall run. Segments and the social interaction thereof is the only real reason I still Strava following these recent changes. If something is your USP why try and downgrade it.

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  • I'd just like to chime in on the lack of best efforts. Those were one of the most useful things about old pages, regardless of how fast I ran it would always tell me what my best effort was for those distances. I understand that sometimes there were problems that meant sometimes they were missing (I experienced that myself) the problem is that now they are missing all the time! Unless I happen to run in the top three of them I have no idea how I did. I'd rather have info that was "usually accurate enough" than none at all. The updated post at the top of the page says "over the coming months" I hope it doesn't take that long to bring them back.

     

    While you're at it, this is a feature request, it would be great to see all my best efforts for a given distance so I can see improvement (hopefully) over time, the way it is now, a given best effort may or may not be on my profile page, otherwise you have to hunt for them.

     

    thanks

     

    Dave

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  • what have you DONE!!!??? It was far better as it was - I would like my elevation and lap data back please. Whoever decided this was an 'upgrade' needs 'downgrading' and is clearly NOT a runner themselves. A seriously retrograde step in my opinion

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  • Simply awful.  Way too simplified, can't zoom in on a part of the run anymore so if you forgot to hit lap while you were running, tough luck.

     

    Why did you break this, it was working fine!

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  • After working with the new design a bit longer, and going back to the old one by changing the activity to a "walk", I can confidently say that this update was a giant step backwards.  In almost every way it is inferior to the old interface.  Like many on this board, I am strongly in favor of a rollback.  The question I want answered now by someone at Strava is what are the chances of that happening?  Is it even being considered?  Is there too much personal and institutional pride at stake here that nobody wants to admit they made a mistake?  Please, listen to the posters on this board and do the right thing: bring back the old design!

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  • They clearly don't  care over a week since the last response very poor Strava very poor x

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  • @Scawen - well, you asked for it!  Here goes... took me a while to get it together, but these are my thoughts on the new run pages as a new user.

    Please tell me if I have missed anything with how the old pages work!

    Some background - runner only, relatively new to it, used Runtastic before Strava but began to find their site limited and was drawn by the look & feel of Strava and love the way segments work. Using Safari on OS X - latest versions. Nice fast internet connection. Use the iPhone App but only to review my runs - not to log them. Run with a Garmin GPS Watch (FR 610) as iPhone was inaccurate / killed battery and difficult to check time during a run (!)

    I'm a premium member - and to be honest am happy to pay for a service like this.

    Am looking at two similar runs - one changed to a Walk and the other left as a run :

    New run Pages :

    - Like how the description shows up under the race title. Use that a lot
    - Much prefer the layout. Top results looks nice - information easy to find
    - Like how Splits are displayed - but would like to see a graph showing just the currently selected split (like laps) along with data just for that split (HR, elevation +/-). Runtastic showed a pie chart for each lap / split with time in each HR zone - very nice.
    - I never share workouts on tweater / face page etc so not bothered about those links.
    - Can't seem to zoom in on Terrain map - but can on satellite / standard (which isn't as nice as terrain)
    - The graph is lacking somewhat. No time option for X Axis, Y Axis only shows elevation, no speed option, I get why pace is lower (it was like this in Runtastic) - but when I've slowed (looking at an interval run) - the spikes reduce the scale so much it's difficult to see pace variations. Would like to be able to turn pace and speed on and off - pretty much like the cycling pages!
    - Don't really use GAP.
    - No scale of HR. Runtastic had X lines showing each Zone which was nice
    - I like Pace Analysis and the options
    - Don't really get Pace Distribution
    - Heart rate is ok - but would like an easier way of seeing which part of the course I was in which zone. Also think a pie chart would be a nicer way to display it (or as an option?)
    - Segments - the graph never seems to work - I am looking at a run on a track - so nice and flat. The scale is so small (the y Axis runs from 0m to 200m. Elevation is approx 20m all the way through) and with no scale on the y axis for pace. It shows an almost flat line - can't zoom in for detail. No speed / HR available here. But I like the way the segments work and you can filter by age group / weight etc. (I'm old and big!)
    Laps - love the way this works - but see comments on Segments for the graph - same issues. Can't zoom in on the map again either - unless in satellite view

    Walk pages (or old run pages)
    - Don't like how the Splits are displayed - they take up too much space for me. Also they don't display a dedicated graph for that split (like laps do)
    - Is it necessary to have an Elevation and Performance graph? Can't see why this isn't just a single graph.
    - The graph is MUCH better! Though I would like to see pace added to the options (even if that means the lower the better - I get that)
    - Shame clicking on a split doesn't zoom in on the map
    - Like the way laps work - but I don't think it's any worse on the new run pages - apart from the graph is actually useable! Actually - having had a second look, I find it much nicer flicking through laps on the new run pages - lots of clicking & scrolling up and down needed to look at different laps on the walk pages

    Finally - really like how Instagram Photos show up on the run pages

    On another note - I would much rather the Dashboard defaulted to the last view - I am always clicking back from "I'm following" to "My activities". I also emailed a suggestion to Strava to have a "Next activity" "Previous activity" link on each activity page so you can run through activities chronologically. They replied saying it was a request they'd had several times before and are working on it.

    So to conclude - and as controversial as it may be - I do prefer the new run pages. For me they are more pleasing on the eye and make a much better use of screen space. The graphs are poor - but personally I think it is worth waiting for Strava to fix them than to move to an alternative. I have tried Runtastic, Mapmyrun & Garmin Connect and still prefer Strava.


    Andrew
    http://www.strava.com/athletes/andrew-davies

     

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  • Something is going on behind the scenes that Strava does not want to tell us about otherwise they would be responding.......

    I am not sure what is going on but they are continuing to ignore the issue well over a month on......

    I'm at the point that I am no longer enjoying my running because I am unable to get a decent anaylsis.

    Your loosing your values and identity Strava and I am struggling to see or understand "what you stand for" other than a company that refuses to listen to its customers.....

    It really is mind boggling and extremely disappointing

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