Feedback for the new Group Events feature - Clubs

Today we launched the latest improvement for clubs - Group Events. Clubs can now create and share group rides and runs with club members.

 

Clubs admins can begin to make use of this new feature right away by adding group rides and runs to their club pages. Events can be one-time or recurring, can have a route associated with them, and are easily shared with others on Strava, as well as via Twitter, Facebook, and email.

This is just the beginning - there are many ways that we can expand on the events feature in the future and we’d love to hear your ideas.  If you have questions, comments or feedback, please post them here!

Even though we might not acknowledge every comment, our product team will be checking in on the feedback posted here and responding when we can. Thanks for sharing your thoughts with us!

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Comments

126 comments
  • Hi Elle, I'm using Safari.
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  • Hi,

    I've tried this on firefox also, but still unable to save. See attached.

    Whenever I click on the save button, there is no response and I can't pass that page.

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  • Hi,

    This sounds like a great feature, but I'm seeing the same issue as Bimpe: a new event will not save when using a Mac. The button animates, giving the appearance of saving, but nothing happens.

    However, I'm using Chrome (fully patched) on 10.9.2.

    One minor niggle - can you please localise the date format? 

    Oh, and +1 for RSVP buttons - that will truly make the feature a killer :)

    So many thanks!

        Paul.

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  • Hi,

    Note no. 9. My co-admin of the club is able to edit but the save button is not working for him.

    Best,

    Martin

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  • Hi Elle,

    +1 for not being able to save a new ride. Safari & Firefox.

    Created rides earlier in the week but no go tonight.

    Cheers,

    Kristjan

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  • HI, 

    The same problem down here. Impossible to add new events. Chrome & Mac

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  • Hi,

    Note no. 10: in Dutch 'tempo' is a full equivalent for 'difficulty level'.  (We live in a very flat country). I had chosen 'tempo' in the category diffiiculty level,  but our Directeur Sportif has read it as if in the category 'Tempo'   no level has been chosen. So 'difficulty level' has been read as a 'blank' in e menu with all kinds of difficulty levels.

    Best,

    Martub

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  • Ok! We've found the error, and documented the bug to be fixed.

    **The issue with saving Events is the date format for repeating events!

    The calendar selects the date options in the "American style" of "3/13/14" but if you live in a location where the correct format is "13/3/14" then you have to enter the date in your local format. 

    We'll correct this problem as soon as we can. Thanks for your patience! 

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  • Excellent! Thanks, Elle!

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  • Thanks Elle, it works!
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  • Hi, an error occurs. Help! My input is 23rd MARCH and after saving it has presented as 16 MARCH!! I checked it but there is nothing wrong with my input in US style.

    Best,

    Martin

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  • Lets talk future features and must haves to make this really be the bomb!

    • 12 hour reminder notification sent before event time (or custom even better)
    • maybe push notification abilities, both for reminders and to be a communicat between riders. (ie - hey got a flat on the way in - running 10 mins late)
    • Attending / Declining / Maybe to show commitment. This then allows others to see how many are going and who is going / not going
    • local weather widget
    • Mobile app functionality
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  • Hi, the error with the WRONG DATE  is partly solved. After re-entering the date + saving the starting date is published correctly (Sun 23 March) . BUT after removing my warning the date jumps back to 16th!! However, if no text editting is done and the date is re-entered and saved it is ok. 

    Best, 

    Martin

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  • he issue with saving Events is the date format for repeating events

    It doesn't work in my case

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  • Martin - can you elaborate a bit more about the second part of your last comment, where the date reverts to March 16th? I'll look into it. 

    Petyr - could you send me more information about the problem you're experiencing? 

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  • Love the route feature and the enhanced club functions.  This is starting to become very useful and cool to drive a little healthy competition in my club :-)

    +1 for the accept/decline

    +1 for the reminder push with tally's of # invited and # accepted

    +1 for gathering time

    Additions:

    1. provide a way to mark and call out additional meet places on the route
    2. Provide a way to select all club members instead of manually having to select each one by one
    3. Enable a group email feature so that you do not have to input email addresses each time.

     

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  • Hi Ellen, 

    My problem is I can't post a new event group anymore.

    Few days ago I could add two events but now it's impossible.

    I tried to change the date into european style but it doesn't work either.

    Thanks!

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  • Event only appears from clicking on the notification. Does not show on/from the main page. At a minimum an 'Events' link or a view of events from the main club page would be nice. 

     

    Thanks!

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  • @Shaun, the Event should show on the Club page - if not can you start a direct support ticket so that someone on our team can look into this?

    @Petyr - I would also recommend starting a support ticket. This seems to be a challenging problem to figure out, and it's much easier to troubleshoot through a direct support ticket! Thanks!

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  • Elle--

    I would like to use the Group Event feature to supplant the email I now send out for our club (please see email attached for this Saturday's Ride).  But I cannot add all of the email content to the Club Event.  

    Its important on a Group Event that the listing authoritatively answer every inevitable question, otherwise these must be addressed outside of the listing, which defeats the purpose.  

    So, my request is that the Group Event have fields for everything that is in our email.

    Thanks,

    Will von Kaenel

    http://app.strava.com/clubs/los-gatos-bicycle-racing-club

     

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  • Elle--

    Okay, here's a problem.   One our our team members created a Route.

    http://app.strava.com/routes/220564

    I want to add his Route to our Group Event.

    http://app.strava.com/clubs/265/group_events/1580

    But the only choices I have to add are my routes.   There doesn't seem to be a way I can copy anyone else's Route (or Ride) to My Routes.   

    There needs to be a way to add other members Routes and Rides into the 'Select a Route' field.

    Thanks,

    Will von Kaenel

     

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  • Hi Ellen,

    Could be the problem to save my route with some parts in manual mode on?

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  • @William, try clicking the 'star' icon on the route that you did not create. That Starred Routes feature should add the route to your route page. Let us know if that works. 

    @Petyr - I'm not quite sure what you are referring to. Can you send an example or more specifics? 

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  • Elle-

    The super-subtle star icon did add the route, just as you said.  Thank goodness for Strava Customer Support and Elle, because the star isn't especially prominent in the Strava webpage firmament, nor is it intuitive that clicking on the star will do anything in particular.  But, I guess that solves the problem, so great!

     

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  • I'm actually using Group Events weekly for our Club, so as I encounter things I am going to post them here.  That's good, right?

    I created a Group Event for March 29

    http://www.strava.com/clubs/265/group_events/1975

    But on our Club page, the March 29th event is the Upcoming Event for March 29 is our past event from March 22.

    http://www.strava.com/clubs/265/group_events/1975

     

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  • --Actually, the wrong event is listed here:  http://www.strava.com/clubs/265

    --I quickly made a route using Popularity, and initially routed us up a popular dirt trail in Forest of Nicene Marks, instead of Eureka Canyon as I intended.   It would be helpful if Heat Maps differentiated road from dirt.  What would be especially helpful is a system of colors that provided road/trail surface indication.  Smooth road, rough road, gravel trail, dirt, single track, etc. (But that is not a Group Event feature, so should go to a different thread).

     

    --I've already received an email regarding the weather this Saturday (20% chance of rain).    The Group Event page should icnlude a weather box linked to the start location, and a drop down as for options regarding weather.

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  • Thanks William! This feedback is great. 

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  • It is common with a Group Event to have two rides, such as an A or B ride, 100k or 100 mile option, etc.,  or an alternative ride (such as in case of weather).    Thus it would be helpful to have within Group Events the ability to post and label more than one route.  This is where Strava Group Events could be quite helpful, as the format of the Group Events would help explain these options, which can be a source of confusion in an email.

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  • Having drawn a 62 mile route,  ( www.strava.com/routes/229348 )  I want to offer a shorter distance alternative.   So, I want this alternative to turn back at Capitola, and go back up the way we came rather than continuing on the Eureka Canyon.  So, I bring up my route to 62 mile route to Edit, if I Undo to pare back the 63 mile route back to Capitola, everything disappears, and I have to redo the whole thing. I could try to corral the Eureka Canyon part graphically and wrangle it back to go up SJ-Soquel, but that trick never works.  If I Edit the route, and try to save it as a new Route with a new name, retaining the old route, again I am stymied.  The option is only 'Save', with no 'Save As'.  So, even if I want to change only a small part of the route to provide an alternative I have no election except to start entirely from scratch.   Oh, I could download the .gpx and then upload the ,gpx as a work-around.  However, I can't do that either.  A lot of this relates to the Routes rather than Group Events I know, however, I figure, Elle, you might know someone in the Department of Routes.  Moreover, Routes and Group Events are so intertwined that they cannot be cleanly separated. 

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  • The Meet Up address is very important, as it can be a disastrous source of group event confusion if entered incorrectly..  It would be best to enter an address that is recognized as in a database such as Google Maps, with a link to the location in a mapping program.  If it is at an establishment (e.g. a coffee shop), then it would be good to be able to offer a maps listing for that establishment. 

    Where the Meet Up location is at a geographic feature without a clear associated address (intersection, park, parking lot, etc), it would be especially helpful to provide guidance as to finding that feature's street address, or the nearest valid street address.  Participants want to get into their car and enter into their car or phone's GPS a street address for GPS guidance, and only with street address can this be done easily.

     

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