Strava Live only works for flat/uphill sections.

Using Polar Flow you can only sync flat or uphill sections with the Strava Live feature. This makes the Strava Live feature on the Polar V650, for example, a completely useless feature for mountains bikers how might wish to use the bike computer for more than just pedalling uphill.

There are many, many mountain bikers use mainly use Strava for recording their times on downhill sections of trails. And not having the ability to link Strava Live to these downhill sections is a real shame.

I really hope that Strava and/or Polar put their heads together and fix this issue.

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Comments

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  • Its not an issue, Strava have stupidly banned all downhill live segments now that are less than 0.25% from start to finish. Im pretty cross about it, as are the people I ride with. So won't be renewing my membership unless they revert. 

    What next, flat sections?

    Im not fussed about seeing how well Im doing during the segment, I just want to know where they are and when they start.

     

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  • I agree with the comment above.
    During a downhill ride I would never look at the screen and wouldn't be bothered if the live feed was absent, but some times knowing where the start and finish of a starred segment is all that is needed. Some times checking at a fork in a track to check the correct route is being followed as a quick reference. Some segments may be negative overall but the long climb in in the middle may be where a live segment is used.

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  • I'm with Darrent and David above. I just want to know where the start is. I don't look at the screen during the descent. If Strava is removing Strava Live for DH sections, then I'll revert back to a free membership.

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  • I also agree with the above posters, the idea to remove live segments on downhill segments is beyond annoying.... especially for mountain bikers that actually compete in downhill/enduro events.

    I arranged a few events using Strava segments this summer, and the live segment feature helped me set the correct start/stop to the segment - removing this feature makes me seriously reconsider my premium subscription for sure... 

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  • I have also raised a ticket. The response was equally poor. An arbitrary-0.25% is ridiculous as some of my favourite and most competitive segments are undulating up and down (Surrey hills) and the start and finish are more than -0.25% different. As a result my Wahoo will no longer syncs them and counts me down to start the effort.

    I deal with risk management for a living, and this looks like a particularly lazy policy from a Strava. They haven’t conducted any real risk assessment and have simply imposed a lazy, poorly considered policy.

    Perhaps if they improved their KOM/QOM algorithms to kick out segment times where average speed is higher than max speed (physically impossible) then their downhill segments records wouldn’t be so inaccurate in the first place?

    I will not be renewing my Summit subscription unless they look at the starred segment risk properly and make some common sense changes.

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  • I submitted a ticket solely to ask Strava if they are doing this, and to give them feedback that I'll stop my paid subscription if they do it.

    Here's the reply they sent me:

    "Hello Denton,

    At this time, we do not sync downhill segments to devices for Strava Live Segments.

    Thank you for understanding.

    Best,
    Strava Support Team
    "

    They have poor customer support. They could have followed up with something like, "We won't update live as you're doing a segment. BUT, we are considering leaving in start points so that users know where segments start."

    An equivalent app for mountain biking is ripe for being made that has features mountain bikers care about.

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  • I share similar frustrations as you all and received the same response when I gave feedback.

    I think the idea about identifying the start is great. 

    The feature I miss the most is the starrred segment summary.  I never watched the time while actually doing a dh run, concentrating too hard.

    I don’t need the live time while doing the starred segment but the summary after I have completed the segment is very missed.   Did I get anywhere near the my PR?  Did I smash it?  When I’m on a 3 hour ride it’s good to get some real time feedback on how I’m going which was very motivating.

    Now I only know at the very end of the ride.   Cmon strava, surely you aren’t just about road riders who just climb hills?

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  • Agree with all the above comments, totally stupid to put all downhill segments under the banner of -.25%.  I am a road cyclist and cannot even download a live segment of 0.05%.  I like using this strava feature to challenge myself to be a better cyclist, work harder, not necessarily against other riders.  Summit definitely not worth the money if this feature is removed forever.

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  • I'm sorry I didn't pay attention to the fact that Strava has disconnected the descent (Downhill segments are not eligible for segment goals) segments that are greater than 0.25% for which I would not have activated the summit member!  @Joey Strydom "Simply implement a feature where downhill segments are disabled by default and you have to go into each downhill segment on the website and enable it, with a checkbox as a disclaimer and problem solved". This is a good solution for both parties. I personally have 78 segments, of which I have problems 12 are with 0,% 2 are with -2% and 16 with -1%! Why don't I turn off the support for skiers who might be hit by an avalanche, or runners who running on the road that can be hit by a car, or those in the gym, a weight could fall on their heads ... and the examples can continue infinitely! Definitely not activate the summit member in the future!

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  • Same here. Wanted to sync my segments. Mostly DH Mtb segments. Did not work.

    I'm paying for an Membership and can't use my segments. That's not fair. I'm going to cancel summit.

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  • Just got a new Wahoo Elemnt Roam and was wondering why the 1 segment I have starred (I'm new to Strava and cycling) wasn't syncing, and just discovered this stupid "no downhill segments" rule.

    Maybe I can understand the reasoning, but not the execution. 0.25%?! My favourite segment in Tempelhofer Feld - an old AIRFIELD in Berlin - is blocked. It feels as flat as can be - as you would kinda expect in an airfield, but I guess it must end slightly more than 0.25% below the start. Such a dumb rule!

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  • I agree with everyone.

     

    I bought my V650 specifically for live segments feature.

    They completely crippled it and have no use for summit anymore.

     

    As most of you say, just having the start and end pts is more than enough. 

    Leave it in and put a disclaimer, that should solve it....wow, not premium for me ever again at this point

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  • Sad I thought it was my wahoo’s fault half my segments don’t load thinking as an adult who’s paying for a service a disclaimer would be sufficient.

    -.25% avg doesn’t justify safety

    Just sad

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  • Just spent 2 hours trying to sync a segment to a new bolt that is too dangerous at -1.5%

    What a load of crap, cancelling summit now.

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  • I only signed up to Summit for the “live Segments”

    90% of my starred segments are “downhill” apparently (even though some are practically flat)

    Feature is now useless. & I’ve wasted money on a Garmin.

    I’ll be cancelling before my free trial ends

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  • I do agree with everyone else here NO DOWN HILL segments NO summit renewal.

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  • Even an opt in/out feature would do.

    That way all the mtb'ers and cyclists that arent worried about a slight slope could use live segments.

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  • Hi Strava guys,

    this is a very bad news......hard to say would could be the reason for such a decision, if a bit strange juridical system in your country where you can pay billions for whatever if the other party has a good attorney, or a political correctness madness where you feel responsible - as seen in your blog - more or less also for the Corona virus expansion by/between Strava athletes.
    .
    Please take into consideration, that not only me is living in the small and middle hilly land, where pure flat practically does not exists, so a considerable part of the meaningful segments are up-down-up-down with significant uphill(even maybe short) passages which makes segment pretty hard, even if total average grade on a few kilometres is less than 0.25% from start to finish.....and if this is a DOWNHILL for you than sorry....

    With this decision you simply cut from PAYED live segments everybody but Netherlanders and settlers of the Nevada desert.

    Also please consider, most of the Strava PRO users are paying to you because of the two reasons:
    1. they want to support you because Strava is really a cool tool
    2. LIVE SEGMENTS
    Now many of them including me has one reason less.....

    Also my PRO should be renewed in a few days, I'm strongly believe, you will reconsider this your decision during this period and I will have a reason to prologue it also next year.
    Bye.
    Eduard.

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  • Another 'vote' to allow live segments on Devices that are less than - 0.25% ... it's up to the owners of those devices which segments they star / download onto their devices. If nothing else, 0.25% is not even really downhill. I'd say anything above -1.0% is effectively flat (but even -1.0% is arbitrary/subjective)

    A key reason for me buying a Garmin Edge was for the Live Segments - this Strava limitation severely reduces the value of such devices. Garmin etc must be concerned.

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  • I agree with the rest of you. I bought my garmin fenix 6 for trail running and not being able to use segments just because they are downhill is just unbelievable. Pleas give us back our segments!

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  • Wow... So strava is basically racist against downhill... So sorry developers that we aren't all a bunch of dirt roadies who only care about climbs.

    Wont be renewing my "Summit" BS after this news... What next? Strava only works for running??

     

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  • Simply implement a feature where downhill segments are disabled by default and you have to go into each downhill segment on the website and enable it, with a checkbox as a disclaimer. Problem solved.

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  • So at least half of all of our popular segments are now live disabled in my locale. The knuckle head who thinks -.25% is an ideal number to implement safety features is not a cyclist, most likely a lawyer who doesn't ride. Nobody has ever died on anything less than -5%. Fix it or lose another paying member...... Do you plan on disabling all segments when wind speed is greater than 10mph? I mean honestly guys and gals pull your heads out of your arses.

     

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  • The knuckle head who thinks -.25% is an ideal number to implement safety features is not a cyclist,

     

    Exactly. Someone sat in an office trying to justify their salary 

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  • I'm a mountain biker and just bought a wahoo basically for this. Again, no way for me to look at a screen while riding but would love that mid ride feedback in addition to segment start points. I will be cancelling my membership for sure.

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  • Agree, I just spent hours trying to figure out why a 3 mile segment that goes up and over some rollers won't download, now I know. This restriction should either be bypassable or reworked to use a more nuanced criteria.

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  • I understand why Strava might want to protect riders (more importantly themselves from lawsuit) but a -0.25% is barely perceptible. I could live with this decision on -10% or even -5% but how they came to 0.25% I am curious. Also, I think the filtering for this is not really the average grade of the entire segment because I now have segments that are screened where the average is 0%. It must be if any stretch of the segment has a descent. Terrible decision Strava. 

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  • Something related that I didn't realize until a few days ago, for these 0% or less grade segments, you will also not receive a notification if you lose a KOM.

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  • Glad I came across this. Thought my new 530 was messed up or something when trying to sync starred Strava segments. Noticed only the uphill ones syncing... so started searching... Will also cancel/not renew Summit.

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  • Tried for a week to get my live segments to update on my edge 520 plus, reset everything, unlinked, relinked, unstarred, restarred, factory reset etc.  Nothing would work!  I'm a heavier rider and look out for downhill KOMs, now they won't sync. 

    Why didn't Strava notify premium users?  Live segments is the ONLY reason i subscribe, and this ban on downhill segments really is a kick in the balls for the heavier rider!  

    Will unsubscribe now, i can't compete with the weight weenies!

     

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