Run showing on Gear s3, but not uploading to strava. No option to "sync"

I had a run yesterday and when I was complete I was not near my phone to sync.  When I got home, I checked for the tap to sync button, it was not there, so I figured it had caught it.  I then accidentally started a 20 min Nordic Ski.  When I caught that I stopped it and it uploaded.  I then went to my phone to delete that activity and noticed my run was not there.

At this time, Strava.com does not have my run, but my Samsung Gear S3 still does.  How do I sync something that has not been synced?

Thanks.

1

Comments

5 comments
  • Same trouble...

    0
    Comment actions Permalink
  • Same here. on the watch there is no sync butten in the history of my run. So I wonder if there is a possibility to still sync that run?

    0
    Comment actions Permalink
  • They responded a few weeks ago and said that this is a known issue and there is nothing that can be done.  I would not complain so much if it was a 3 mile run, but this was one of my weekly 8-9 mile runs.  

     

    Oh well, guess there is not much that can be done.

    0
    Comment actions Permalink
  • My sync with s3 worked perfect til yesterday, now it dont. The training is still in the watch.

    0
    Comment actions Permalink
  • this happened to me today. I just had a notification for a strava update for my Samsung watch. I just updated but still no option to sync or resync 😒

    0
    Comment actions Permalink

Please sign in to leave a comment.

Didn't find what you were looking for?

New post