Travis
Articles
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Updating your Subscription status with Strava Support
If you are a Strava subscriber, please follow these steps to ensure that you get expedited service from our Support Team: Go to https://support.strava.com/hc Press “Sign in” in the top right co...
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Managing Shoe Notifications
If you run enough, you already know this, but shoes eventually wear out. And when they do, you're at increased risk of injury caused by the breakdown of shoe construction and materials, especially ...
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Moving your activity history from Runkeeper to Strava
To transfer your activities from Runkeeper to Strava, you can export your activity history in bulk from Runkeeper and upload them to Strava in groups of 25 from our Upload page. Athletes who are no...
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Having problems with sharing to Facebook?
If you try to share to Facebook and it fails (even if it says it has been shared successfully), the tips below should help solve your problem and allow you to share. If you only share to Facebook f...
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Refresh Activity Achievements
The Refresh Activity Achievements tool can regenerate your achievements for any activity if they do not appear or are incorrect. There are several reasons you may want to refresh your achievements....
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Moving your activity history from MapMyRun to Strava
To transfer your activities from MapMyRun to Strava, you’ll need to export individual activities from MapMyRun and upload them to Strava in groups of 25 from our upload page. Athletes who are not s...
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Moving your activity history from Endomondo to Strava
As of December 31st, 2020, Endomondo has been retired. Please refer to Endomondo's support page for the most up-to-date information: https://support.mapmyfitness.com/hc/en-us/articles/1500009132781...
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Moving your activity history from MapMyRide to Strava
To transfer your activities from MapMyRide to Strava, you'll need to export individual activities from MapMyRide and upload them to Strava from our upload page. Go to one of your activities on Ma...
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Uploading Garmin files with bad time data
If you experienced the error message "Corrupted time data" after uploading your Garmin file to Strava, we've found some problems with the time data in your file and it can't be uploaded to Strava a...