Jeff
Activity overview
Latest activity by Jeff-
Jeff commented, @Ira and @Alex - Please write to our team and we'll be happy to help!
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Jeff commented, Official commentWe're aware that some users are seeing an error message when logging in on Safari. Our team is looking into this issue. In the meantime, please go ahead and refresh the page and try logging in agai...
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Jeff commented, @Greg - We can take a look at your activities, but you should not show up on the bike leaderboard if you've changed your activity to e-bike. Please write to our team here.
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Jeff commented, Official commentHi Katie and Brian - Have either of you tried this? On your iPhone, in the Watch app, go to: My Watch (tab) > General > Wrist Detection - turn this on. On your iPhone, in the Watch app, go to: My...
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Jeff commented, Hi James & Paul, It sounds like it'd be better to help you out through a ticket so we can troubleshoot what's happening. Please feel free to write to our team.
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Jeff commented, Official commentHi Folks, You can try forcing a sync: To force a sync of an activity that was recorded using the Strava Apple Watch app, go to the Strava app settings then select history. Next, select the activit...
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Jeff commented, Has anyone else tried @Roger's suggestion? Open Strava on your phone > “More” > “Settings” > Applications, Services, and Devices > Connect a new device to Strava > Apple Watch
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Jeff commented, Hi Nick, Thanks for posting. Did you know you can filter Leaderboards by age with the Summit Training Pack? You can read more about that here. Cheers.
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Jeff commented, Hi Dennis, Thanks for your question. That feature is not available at this time.
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Jeff commented, Official commentHi Folks, Sorry for the trouble. It's possible there was an error during installation of the Strava Watch app or the correct permissions weren’t granted. Please try the following steps: Log out o...