Shelby T.

Total activity 61
Last activity December 28, 2017 20:11
Member since May 03, 2016 20:44

Following 0 users
Followed by 1 user
Votes 5
Subscriptions 29

Shelby T. commented, May 10, 2017 18:09
Official comment
Hi everyone, You can now disable this notification via the mobile app.. Go to your Settings > Notifications > scroll down to Friends section. You will see the option there to disable this notificat...
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- Edited July 26, 2017 22:05
- 0 votes
Shelby T. commented, April 19, 2017 23:04
Hey guys, Thanks for chiming in on this topic. We definitely want to support swim, but at the moment it's not on our roadmap. We'll continue to research this feature request and will post any updat...
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Shelby T. commented, April 04, 2017 20:56
Official comment
Hi everyone, We really appreciate all of you coming to our community to post your feedback. Many of you have commented on the Apple Watch Series 2 here and this post is for the WatchOS 2, launched...
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Shelby T. commented, March 22, 2017 18:14
Hi everyone. Please see my updated official comment with troubleshooting. Following these steps should resolve the issue.
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- -10 votes
Shelby T. commented, March 21, 2017 21:39
Official comment
In your iPhone, go to Settings > Privacy > Motion & Fitness and make sure that Strava is turned on (green). You may have to uninstall and reinstall the app beforehand. Also, while in the Privacy se...
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- Edited March 22, 2017 21:45
- 0 votes
Shelby T. commented, March 21, 2017 00:11
Hi everyone, Suunto/Movescount syncing was temporarily down over the weekend, but they've fixed the issue and will be pushing all failed activities over to Strava over the course of the day. Please...
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- Edited March 21, 2017 18:10
- 0 votes
Shelby T. commented, October 10, 2016 22:31
Official comment
Hi Howard, We have gone in and reset the distances. That appears to have solved the different totals.
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Shelby T. commented, July 22, 2016 21:25
Hi Robert, No, you must have GPS to record a ride. Without data, you can only enter a ride manually, which will not include the map and elevation. Hope that helps.
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Shelby T. commented, July 21, 2016 17:04
Official comment
Hi folks, There is now a way to be notified when a friend finishes an activity on Strava. Check out our IFTTT formula we created that does just that. https://ifttt.com/recipes/415653-get-notified-...
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Shelby T. commented, July 06, 2016 21:43
Hi Jason and Simon, I've gone ahead and created a support ticket for both of you. It definitely shouldn't be showing that many calories, so I'm having our support team look into it for you. Thank...
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- 2 votes