Meg

What’s changed on Strava?

1. Announcements
2. Release Notes

We’ve made some changes to the Strava subscription effective May 20th, 2020. Most notably, some features that were free are now only available to subscribers. Here are the features you’ll have acce...

• Edited May 28, 2020 20:38
• 1 follower
• 0 comments
• -2 votes

Important Changes to Strava Packs

1. Help & Support
2. Subscription & Billing

Why don't I see the option to purchase only one or two packs? As we expand the Strava subscription to include new features, we've found that separating our subscription product into three different...

• Edited May 20, 2020 01:06
• 12 followers
• 0 comments
• -41 votes

Unable to open Strava on iOS?

1. Announcements
2. Known Issues

This issue has been resolved in the most recent version of the Strava app. Update to version 150.0.1 or higher from the App Store and you should no longer experience crashes. We're experiencing an ...

• Edited May 19, 2020 18:53
• 7 followers
• 1 comment
• 1 vote

Strava Live Segments on Hammerhead devices

1. Help & Support
2. Strava Features

Requirements Hammerhead Karoo Dashboard account Strava subscription Linking your Accounts You must connect your Strava account to your Dashboard account to sync starred segments with Karoo. Selec...

• Edited May 08, 2020 21:40
• 2 followers
• 0 comments
• 1 vote

Segment Matching and Achievement Delays

1. Announcements
2. Known Issues

Our team is aware of an issue that's causing delays in both segment matching and segment efforts appearing on leaderboards and awarding segment achievements. If your activity appears to be missing ...

• Edited April 24, 2020 21:28
• 45 followers
• 0 comments
• -62 votes

Improving Virtual Segments

1. Announcements
2. Release Notes

 A few weeks ago, we rolled out new algorithms to catch impossible efforts upon uploads. Hiding some low-traffic segments is the next step in making the segment experience better for athletes.  Seg...

• Edited April 10, 2020 21:45
• 26 followers
• 0 comments
• 8 votes

"StravaKit" Error Message

1. Announcements
2. Known Issues

We are aware of an issue that causing some athletes to see error messages that can vary slightly but include "StravaKit". Our engineers are working on a fix for impacted athletes but, in the meanti...

• Edited March 31, 2020 20:28
• 2 followers
• 0 comments
• 0 votes

How to Resolve an Activity Flag

1. Help & Support
2. Strava Activities

Viewing your Flagged Activities If your activity has been flagged it means that your activity has been identified as potentially violating the segment leaderboard guidelines either by auto-detectio...

• Edited March 11, 2020 20:44
• 2 followers
• 0 comments
• -2 votes