Meg
Articles
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What are Starred Segments?
Find yourself searching all over Strava to find one of your favorite segments? You can star your favorite segments and they will appear on a list on your Strava profile. Are you a Summit Strava mem...
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Spam, bots, solicitations and fraudulent activity on Strava
We take any fraudulent activity seriously at Strava and we work constantly to prevent such activity that violates our terms and affects the user experience. As is the same for any open social netwo...
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Resting Time in Segment Efforts
All our segments are ranked according to 'Total Elapsed Time.' We like to think of our segments like a race, and in a race, the clock keeps running even if you stop. Resting time can be captured in...
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Getting a message that says "Server Error" or "Server not responding"?
Please try logging out of the app, closing it completely and then restarting it. Logging out is the key step, so please make sure you do that.
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Strava Notifications
How to View your Notifications Types of Notifications Segment Notifications Viewing your Notifications Email Notifications Strava sends you an email for each notification. Email preferences ca...
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Delete your Strava Account
As of May 25th, 2018, Strava provides the option for users to delete their accounts, in order to permanently and irreversibly remove all personal data and information from our system. To Delete you...
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Why aren't my activities counting towards a Club leaderboard?
There are several things that could prevent your activities from counting towards a Club leaderboard. Some common reasons are: Club leaderboards only include the top 100 athletes and the past week...
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No Movement Detected on Apple Watch
If you're receiving a message on your Apple Watch app that says "No Movement Detected" it could be that the Watch isn't getting a proper GPS signal while activity is being recorded. When the activi...
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Data and Privacy
Your privacy is important to us, and we’re committed to providing meaningful choices about how the personal information you choose to share on Strava is used. We will always ask your permission bef...
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Syncing your Contacts and Connections with Strava
How we use the information you and other athletes send us about your connections You and other users can choose to provide information from your phone address books or Facebook friends with Strava....