Meg

Spam, bots, solicitations and fraudulent activity on Strava

1. Help & Support
2. General Information

We take any fraudulent activity seriously at Strava and we work constantly to prevent such activity that violates our terms and affects the user experience. As is the same for any open social netwo...

• Edited March 04, 2020 21:36
• 58 followers
• 0 comments
• -44 votes

Training Plans for Cyclists

1. Help & Support
2. Strava Features

We’ve worked with expert coaches to develop 10 customizable 4-week training plans in select languages, each intended to optimize your performance on a different type of segment. Customize your tra...

• Edited February 26, 2020 19:32
• 109 followers
• 28 comments
• 60 votes

Moving Time, Speed, and Pace Calculations

1. Help & Support
2. Strava Activities

What is the difference between moving time and elapsed time? Elapsed time is the duration from the moment you hit start on your device or phone to the moment you finish the activity. It includes st...

• Edited February 25, 2020 23:47
• 14 followers
• 0 comments
• -21 votes

Elevation on Strava FAQs

1. Help & Support
2. General Information

If your device has a barometric altimeter and it is included in our device database, the activity page will display the elevation that the device recorded into the file. If your device doesn't hav...

• Edited February 20, 2020 19:21
• 24 followers
• 0 comments
• -20 votes

Peloton and Strava

1. Help & Support
2. Apps & Integrations

The Peloton bike is your very own private cycling studio, offering live and on-demand group fitness classes led by elite NYC instructors from the comfort and convenience of your home. You can autom...

• Edited February 07, 2020 23:58
• 165 followers
• 0 comments
• 3 votes

Partner Integrations

1. Help & Support
2. Strava Features

Partner integrations refer to activities in the feed associated with certain services of our partners. These integrations highlight unique stats or visuals which may include an image from the partn...

• Edited February 03, 2020 18:47
• 250 followers
• 0 comments
• -45 votes

Refresh My Results

1. Help & Support
2. Strava Segments

You can refresh your results on an individual segment if your recorded segment time does not match your time on the leaderboard You can refresh a segment result from any segment page by clicking "A...

• Edited January 31, 2020 00:07
• 65 followers
• 0 comments
• -66 votes

Edit or Delete your Segment

1. Help & Support
2. Strava Segments

After you have created a new segment, you have the options to edit or delete the segment. This will only work for segments you've created with your own data. Created Segments: To find your created ...

• Edited January 31, 2020 00:03
• 11 followers
• 0 comments
• 23 votes

Why doesn't my segment effort appear on the leaderboard?

1. Help & Support
2. Strava Segments

If your fastest segment effort is not appearing on the segment leaderboard, there are several things you can try: Activities viewable by only you or your followers will not appear on segment leade...

• Edited January 30, 2020 19:48
• 23 followers
• 0 comments
• -208 votes

Soleus and Strava

1. Help & Support
2. Record & Sync

Use Soleus SYNC to upload your activities to Strava. Download and install Soleus SYNC here, then follow the Software Download Instructions.

• Edited January 30, 2020 01:41
• 181 followers
• 81 comments
• 93 votes