Meg
Articles
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No Movement Detected on Apple Watch
If you're receiving a message on your Apple Watch app that says "No Movement Detected" it could be that the Watch isn't getting a proper GPS signal while activity is being recorded. When the activi...
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Activity Search Producing Incomplete Results
We are investigating an issue that's causing incomplete search results and the inability to filter by run or ride type on the My Activities page. You may notice that your keyword searches do not yi...
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What is Kudos?
Similar to liking a Facebook post or favoriting a tweet, Kudos are a quick thumbs-up you can give to your fellow athletes to congratulate them on a noteworthy activity, achievement, post, badge or ...
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How to fix GPS recording issues on Huawei phones
Usually, battery saving settings on Huawei phones are the cause of most GPS troubles. These settings can force quit the GPS at any time, which means that the Strava app cannot continue to record yo...
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TomTom and Strava
You can automatically upload your activities to Strava from TomTom MySports Connect: Go to mysports.tomtom.com/app/settings/exporters. Click the "+" icon next to the exporter you wish to add. To c...
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MOOV NOW and Strava
To connect your Moov account with Strava, please go to your Moov app settings > Connect with other apps. Only activities recorded after Moov is connected with Strava will sync. Moov is not able to ...
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Strava Matched Runs for Fitbit Ionic
You can view Strava Matched Runs and Strava activities on the Fitbit Ionic. First, connect your Strava and Fitbit accounts on the Fitbit website or through the Strava mobile app (Setting > Applicat...
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Activity Time
In most cases, an activity's Time is the duration of the activity, excluding any time the activity was paused. This is the time shown on the record screen before saving the activity. For activitie...
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Verified Badge for Clubs on Strava
The verified badge allows athletes to quickly identify authentic Clubs on Strava. What types of Clubs will we verify? Brands and shops with an athletic component Races and events with an athletic ...
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Someone else's Garmin data on your account
There are a few situations that can trigger another person's Garmin data uploading to your Strava account. One is if you borrow a friend's Garmin or acquire a used Garmin, the device's activity his...