Featured Help Articles
-
Strava Activities not Syncing to Google Fit
Update 6/4/2021: Strava’s connection with Google Fit has been restored. We are aware of activity ...
Read -
KOM/QOM Missing from Profile Page
We're investigating an issue with segment leaderboards that may prevent some of your KOMs/QOMs fr...
Read -
Changes to Clubs
We are making some changes that we hope will improve the stability of large clubs and improve you...
Read -
Changes to our Community Discussions
We heard you loud and clear: the old forum was hard to navigate and had tons of duplicate topics,...
Read -
What’s changed on Strava?
We’ve made some changes to the Strava subscription effective May 20th, 2020. Most notably, some f...
Read -
Improving Virtual Segments
Segments are a huge part of how athletes stay motivated and inspired whether they’re training out...
Read -
Data and Privacy
Your privacy is important to us, and we’re committed to providing meaningful choices about how th...
Read -
How to get your Activities to Strava
You can upload your activities to Strava using any of the following methods: Instantly upload fr...
Read -
Strava's Elevation Basemap
For devices without recognized barometric altimeters, Strava calculates your activity's elevation...
Read -
How Distance is Calculated
Distance is the most basic training statistic - therefore, being confident in your distance data ...
Read -
Why doesn't my segment effort appear on the leaderboard?
If your fastest segment effort is not appearing on the segment leaderboard, there are several thi...
Read -
Segment Matching Issues
Understand why a segment may not have matched to your activity and what you can do about it, why ...
Read -
Troubleshooting GPS Issues
GPS is a system to estimate location on Earth by using signals from a set of orbiting satellites....
Read -
How to Cancel your Subscription
Your subscription will auto-renew unless canceled at least 24-hours before the end of the current...
Read -
Spam, bots, solicitations and fraudulent activity on Strava
We take any fraudulent activity seriously at Strava and we work constantly to prevent such activi...
Read