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Featured Help Articles

  • Planned Site Outage on Nov. 14th

    There will be a 30-minute planned site outage on Thursday, November 14th at 8:00 PM PST. Refer to...

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  • Resolved: Activities not Syncing from Samsung Gear/Galaxy Watches

    We were investigating an issue that's preventing activities from syncing to Strava from Samsung G...

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  • Activity Syncing Issues and Incorrect Start Times due to GPS Rollovers

    Many athletes are experiencing syncing issues as a result of a significant worldwide GPS change t...

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  • Removing Direct Sensor Pairing from the Strava Mobile App

    As of October 28th, 2019, Bluetooth and ANT+ sensors will no longer pair directly with the Strava...

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  • Data and Privacy

    Your privacy is important to us, and we’re committed to providing meaningful choices about how th...

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  • How to get your Activities to Strava

    You can upload your activities to Strava using any of the following methods: Instantly upload fr...

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  • Troubleshooting Garmin sync issues

    What to do if Garmin data is not Syncing to Strava: If you recently connected your Garmin accoun...

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  • Strava's Elevation Basemap

    For devices without recognized barometric altimeters, Strava calculates your activity's elevation...

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  • How Distance is Calculated

    Distance is the most basic training statistic - therefore, being confident in your distance data ...

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  • Why doesn't my segment effort appear on the leaderboard?

    If your fastest segment effort is not appearing on the segment leaderboard, there are several thi...

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  • Segment Matching Issues

    Understand why a segment may not have matched to your activity and what you can do about it, why ...

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  • Fitness (Summit)

    Fitness is calculated using your Relative Effort (based on either heart rate data or Perceived Ex...

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  • Troubleshooting GPS Issues

    GPS is a system to estimate location on Earth by using signals from a set of orbiting satellites....

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  • Spam, bots, solicitations and fraudulent activity on Strava

    We take any fraudulent activity seriously at Strava and we work constantly to prevent such activi...

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What's happening in our Community

AnnouncementsRecent ActivityFeatured

Known Issues

  • Planned Site Outage on Nov. 14th
  • Resolved: Activities not Syncing from Samsung Gear/Galaxy Watches
  • Activity Syncing Issues and Incorrect Start Times due to GPS Rollovers
  • Activity Search Producing Incomplete Results

Release Notes

  • Removing Direct Sensor Pairing from the Strava Mobile App
  • Android Update Required
  • Supported iOS versions and iPhones
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