Featured Help Articles

KOM/QOM Missing from Profile Page

We're investigating an issue with segment leaderboards that may prevent some of your KOMs/QOMs fr...

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Changes to Clubs

We are making some changes that we hope will improve the stability of large clubs and improve you...

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Changes to our Community Discussions

We heard you loud and clear: the old forum was hard to navigate and had tons of duplicate topics,...

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What’s changed on Strava?

We’ve made some changes to the Strava subscription effective May 20th, 2020. Most notably, some f...

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Improving Virtual Segments

Segments are a huge part of how athletes stay motivated and inspired whether they’re training out...

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Data and Privacy

Your privacy is important to us, and we’re committed to providing meaningful choices about how th...

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How to get your Activities to Strava

You can upload your activities to Strava using any of the following methods: Instantly upload fr...

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Troubleshooting Garmin sync issues

What to do if Garmin data is not Syncing to Strava: If you recently connected your Garmin accoun...

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Strava's Elevation Basemap

For devices without recognized barometric altimeters, Strava calculates your activity's elevation...

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How Distance is Calculated

Distance is the most basic training statistic - therefore, being confident in your distance data ...

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Why doesn't my segment effort appear on the leaderboard?

If your fastest segment effort is not appearing on the segment leaderboard, there are several thi...

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Segment Matching Issues

Understand why a segment may not have matched to your activity and what you can do about it, why ...

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Troubleshooting GPS Issues

GPS is a system to estimate location on Earth by using signals from a set of orbiting satellites....

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How to Cancel your Subscription

Your subscription will auto-renew unless canceled at least 24-hours before the end of the current...

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Spam, bots, solicitations and fraudulent activity on Strava

We take any fraudulent activity seriously at Strava and we work constantly to prevent such activi...

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