Allow the community to unflag "hazardous" segments

Quite often a segment gets flagged as hazardous, and it is really anything but.  The workaround has been that cyclists create duplicate segments.  That is frustrating because as a cyclist, I lose the history that was on the flagged segment, and the duplicates get really annoying on an activity as well.  It takes a long time through the support tickets to try to request that a segment flag be removed.  It would be nice if we as users could put in a vote for or against a hazardous segment once it has been flagged.  If it clears a certain threshold (to be determined) then the hazardous flag can be removed.

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Comentarios

76 comentarios
  • I agree entirely. I've created segments that have been flagged as hazardous. I'd at least like to understand why other riders see them as such. I'd never knowingly create a segment which would put myself or any other rifer in harms way.

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  • There's a segment near me that has recently been flagged as hazardous when it is nothing of the sort - I think the person who did it just didn't like the segment (it's quite a short sprint over a bridge in the middle of nowhere) and has flagged it because they don't know that they can hide it. It would be great if someone who rides this segment quite often could challenge this flagging rather than having to raise a support request.

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  • Hello! You're welcome to send a link to the segment in question to our support team. We can review the comment attached to the hazardous flag, and if the segment was marked in error, we can remove the flag. 

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  • As I mentioned in the above description, it is a rather slow and frustrating process to have to email support whenever a segment gets flagged as hazardous.  It would be nice if the community of cyclists could self-regulate this feature a bit without having to involve customer support.

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  • Here is an example of a segment that I don't understand why it is flagged. Please review

    https://www.strava.com/activities/511473255/segments/12292726566

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  • It would be very helpful to display the reason for flagging.  This might also help avoid abuse.

     

    Also - in the reasons for flagging - construction is listed, which is a temporary condition, so there should be a mechanism to remove the flag when the construction is complete or after a specified time (most construction last less than a year).

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  • I would appreciate if I can opt-out generally from the hazardous segments protection. I don’t need it - It has no effect on my riding style or speed. I’ve noticed that many of segments have been flagged as hazardous recently – somebody flagged all segments on our cycling path. I tried to unflag it but it had no effect so far. I don’t know if anybody thinks that an almost flat cycling path can be hazardous or maybe it is just an abuse.

    Hazardous segments are very annoying and lowers attractiveness of Strava

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  • I am wondering if a single rider out of say 700 who have ridden a segment "flags" the segment it gets flagged.  Seems kind of strange that one individual can decide a segment is hazardous.  Many of the rides we routinely ride have had segments declared hazardous for no obvious reason. We need some democracy here!  

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  • The same goes by for runing segments.

    Recently, I've found that a run segment on a path that is only for pedestrian and cycles has been flaged as hazardous.

    https://www.strava.com/segments/2190651 

    It would be really nice to have at least a button to ask unflag. If a lot of people are asking unflag, support will know it's an abusive flag.

    Plus, the idea of showing the reason of the flag is good to understand what was seen as dangerous.

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  • Best option I can recommend is if you created the segment you can choose the segment click edit and just click save and it will make it like a brand new segment with the same leaderboard intact.. and if you didn't create it just make a new one

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  • one of my favourite trails, and also probably one of the safest in the entire area has been flagged as hazardous.. ???  unbelievable.   this is really getting out of hand.  what is strava going to do about this?    https://www.strava.com/activities/738792958/segments/18118758201

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  • Hello,

    These segments near my area also got flagged as hazardous recently, while there's nothing as such condition at all. On the contrary, people in my club really like these segments since they are able to freely measure their training results.

    Please review :
    https://www.strava.com/segments/12649657
    https://www.strava.com/segments/7299854
    https://www.strava.com/segments/12649494

    Thanks !

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  • This is so klunky: Any person with a brand new free account can flag a segment as hazardous (even if they get the uphill one instead of the downhill they probably intended), but then to contest it, we have to submit a support request. There's not even a link from the notice on the flagged segment to the support page.

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  • Another agreement from me, this has got out of hand.

    Suggest a up vote down vote method, or just leave the score boards and apply social pressure on those racing on genuinely hazardous segments.

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  • This segment was flagged as hazardous: https://www.strava.com/activities/884208512/segments/21531795232

    It was the first segment created after a trail re-route.  I think someone flagged it simply because of the name.  There are now 3 other segments created in this area and only the this one was flagged.  It's  also the only one that actually captures the loop accurately.  This is a directional mountain bike trail.

    I'd say that segments shouldn't get marked as hazardous until a certain number of people note it that way. 

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  • Couldn't agree more. My local purpose built mountain bike trail centre Glentress, which is Scotland's premier trial centre has just had almost all the segments flagged. Totally unfair that one person is allowed to spoil it for everyone.

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  • I get a KOM last week and it gets flagged.  I get another KOM today and it gets flagged again within hours.  I'm taking odds on which comes first...  Me canning all my followers or Stava making it take more than a single person to flag a popular segment.  Care to bet?

    I'm an old guy -- those KOM's are hard to come by!

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  • Yup...there's a segment that I hit on the way home that was flagged as hazardous. I'm 100% certain the problem is what Mathew B. said...whoever flagged it got the uphill segment (wide shoulder, straight road, zero visibility issues for cars) instead of the downhill segment (very fast, ends at a traffic circle, have to merge with traffic about 50 meters before the end).

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  • This is a very annoying "feature."  Please provide a mechanism that allows the wisdom of the crowd to prevail: allow people to vote "Not Hazardous" or simply start to count the number of people that have exempted out of the "Hazardous" designation. Some cherished segments in the Boulder area have been marked "hazardous" and they do not deserve that designation. 

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  • Incredibly stupid flags sometimes. I almost want to create a dummy account and flag every segment in the city to get strava to figure out a solution. Today some tool flagged my fav segment because of construction, but the construction is 1/2 kilometer past the segment. Get out of the strava kitchen if u can't take the heat. Seriously, what loser does shit like that?

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  • Yeah I agree, Strava needs to get their freaking act together. There are people out there sabotaging segments because they either don't have the skill or the fitness.

    I might abandon Strava altogether it's pretty freaking stupid. Not one person should be able to claim a segment hazardous there should be a 50% rule.

    just saying !

     

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  • Having just joined Strava I fully agree.  The segments do seem pretty badly thought out.  On one of my rides one section is covered by about 4 segments all starting and finishing in 'very' slightly different spots with one of the 4 being tagged as hazardous!

    On another ride a section of cyclepath is tagged, yet another segment that overlaps on the same cyclepath is fine.

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  • Please review:

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  • Hi Brett - Please submit this request to us directly, including the URL to the segment. Thanks. 

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  • this is a very frustrating aspect of strava. A lot of my cycling is on a popular cycle path and there seems to be some user with a vendetta against strava, continuously flagging every segment. This leads to a proliferation of nearly identical segments...

    There really needs to be some way of community moderation of segments - both positive and negative. Or at least just let premium members have the option to sign a waiver for all 'hazardous' segments.

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  • This is bullcrap. The main reason I use Strava is for the leaderboards. For you to allow something so subjective to have this big of an impact on one of the majore features of the app is mind boggling.

    Hazard is in the eye of the beholder. A bunny hill was hazardous to me when I first started riding. In what way is it your apps responsibility to keep people from getting hurt? That responsibility is on the individual to do their research before going down a trail off the side of a mountain. If you want to help then inform people better about what they will see on the trail.

    If Strava wants to add value then have a crowd rating system that rates the difficulty of the trail + check off the features that make it that way i.e. Waterfall, rock garden, blimd turns, loose dirt or sand, drop offs, jump features. 

    I would think you guys would want athletes of all skill levels to have full use of the app's functionalities at all times. Really really surprisingly bad design especially considering how long these complaints have been coming through to you guys.

    2 Choices: Listen to your customers and come up with a solution OR be arrogant and lose them. This is the kind of thing that may not cause people to run right away...but eventually when people like me get pissed enough and start posting on social media sites and bike blogs, it'll happen. 

    Do the right thing

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  • Someone has pretty much flagged every trail in Laguna Beach,  One person shouldn't have this much power to flag trails as hazardous while the rest of community can't undo it! Strava fix your flagging system! It an obvious problem you need to address asap yet you're publicly not for some strange reason. 

     

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  • Just had the same bullshit happen here.  We had a trail that the MTB club spent hours improving, Someone cheated removed the original segment, after being called out on it.  The segment was renamed and put back in after track improvements making it supersafe and GUESS WHAT the segment was flagged as hazardous.  If this track is hazardous then you better make all the MTB trails in the area as hazardous.  Absolutely bullshit Strava...........

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  • Strava needs to create a voting system for hazardous segments. If they are going to allow a users to flag segments they should defer to the majority rule. If the majority of users deem it hazardous then so be it but allowing a single user to flag it is ridiculous. I see open, legal, state park trails flagged, probably by some Strava hater. 

    A voting system would allow a user to flag a segment however if multiple other users deem it safe their votes can override that single person. This would be the best solution an help mitigate the liability of Strava which is the only reason this exists, so they don't get sued. 

    This would work well for duplicate segments as well. 

    Strava get off your duff and do something about this

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  • I agree this is an extremely annoying situation. There's a reason my Strava name is flagged as hazardous haha .. but there is an extremely easy work around.. create your own segment that way if it ever gets flagged as hazardous then you just go to your created segments you click edit and you click save boom like it's a fresh segment all over again not flagged anymore

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