Android 6.0 Crash (Honor 5x marshmallow)

Hi guys,

I don't know if the upgrade of my phone to android 6.0 is the problem but before, Strava never crash.

So, Strava can crash now immediately or later in my session ...

Do you know some problems with Android 6.0 and Honor 5x/5c or others ?

Thanks for all.

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Comentarios

10 comentarios
  • Comentario oficial

    The issue with the crash when viewing activity details should have recently been fixed by a Google Play Services update. 

    Which of you are seeing issues when recording an activity, and can you pass along a description of what is happening? 

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  • Finally i've downgrade my phone to lollipop .. I'll try tonight ..

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  • My strava chrashes every time when opening after upgrade from lollipop to marshmallow

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  • Same here...New phone with androi 6.0 and the app crashes when I want to see activity details...

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  • I have the same problem with Honor 7. After over an hour, strava crashes at some point. For running it all works fine since the times are slower but with cycling it is annoying, especially when you have to check your phone in order not to lose progress. I use Android Version 6.0 too. Seems to be sloppy programmed. Please fix.

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  • yeah same issues as jeferson klaser, not all the time but a lot!

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  • I own a honor 5c and i have the same issue!

    Strava crashes after some time and is not really working during this crashing time.

    The it come back on again but has lost signal for a while and tries to "catch up" but its not accurate at all (straight lines).

    I hope they are going to fix it soon

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  • I am experiencing the same problem.
    Android 6.0.1 came pre-installed on my phone, Strava crashes often.
    Some apps are programmed to auto re-start after a crash.  That would help.
    The official post at the top mentions a google play services update. I'm not being asked to update this app, so it must be up to date?

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  • I have the same problema with my Honor 5c. I tried all recommended solutions but Strava still crashing. After 1h20 \ 1h40 of activity, Strava shuts down. Then i open again the APP, save new activity, And Strava said ir recovered an activity, and draw a straight lime on the map. Can anyone Help me solving this issue? Thank you.

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  • Here is what I have done, and it seems to be working for me.

    Within Strava:

    In Settings:

     - Live Segments are On

     - > Screen Display: Keep Screen On (Checked), Lock Screen Controls (Checked)

    Huawei Battery Manager

     - Set to Performance

     - This will default to "Smart" when you "Optimize"

    I also uninstalled "Advanced Task Manager" which I love and was very useful on other phones to increase battery life.

    The cost is increased battery usage.

    Hope this helps.

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