Feedback for the updated Strava feed

We are excited to share with you a project that we've been working on for the past year - a new way to experience the Strava feed.

The feedback you've been sharing with us about better ways to sort and filter the feed has not gone unnoticed. The feed fuels the power of our community and is where athletes inspire and interact with each other. We discovered that on average Strava athletes miss almost 60% of the content in their feed every day. Strava's new feed presents a non-chronological ordering of activities based on characteristics we think are most valuable to you. 

Here's how it works:

When you refresh your feed, any content you haven't seen before will be at the top of the feed, above activities you've already seen. The order in which these new items appear is based on a learning algorithm that uses your past behavior to gauge whether you'll find content interesting. Comment a lot on your sister's activities? Her items will be ranked highly for you. Your friend just ran their best time for a 10K? That will get promoted as well. The algorithm will continue to evolve over time, learning as you use it. We won't hide any activities from you - they'll all be in your feed, just in a different order designed to ensure you don't miss the items that matter most to you. You can read more on our blog.

We will be slowly releasing the new feed over the coming weeks, along with close monitoring of performance and your feedback. You are welcome to add to the discussion below or contact us directly by submitting a ticket. 

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Comentarios

526 comentarios
  • I also whant the chronological order back - or a button to select the few. First I use Strava to see and document my results. When I whant to see my friends, please in chronological order.

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  • To echo other comments, there must be an option to view chronologically. I only check feed every few days and don't want to use an algorithm's opinion on what I want to read first. I can easily check when things are in chronological order. I've found Strava to be less friendly since I've been lumbered with this feature. Give me an option!!

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  • What Strava should do with this is to make free accounts use the new "Facebook" feed and allow Premium users the option of using either the old or new feeds with the ability to switch between them as the user sees fit.

    Free accounts have no cause to complain (it is free after all and Starva can do with you as they wish) and Premium users would pay for the freedom to use the system as they like. If this new feed is so wonderful eventually all Premium users would see the light and switch over on their on.

    But Strava does't work this way. In the time I was a Premium user I was very disappointed in their customer support. Have a look through the many suggestions posted by users, only a tiny fraction ever even get a response from Strava and only a tiny fraction of those get implemented. And the way true bugs are handled is a joke. Report a bug get back a response to the effect of "We know about it" and then the report is marked as solved even if the bug still exists. I asked about this one and was told that they are marked as solved because the folks answering the report can actually  fix anything so since they responded to you, as far as they are concerned it is solved.

    I received better support from the folks at ridewithgps when I was using a free account there then I ever got from my Premium membership here. So I did the only sane thing I canceled my premium account here and started supporting the folks that actually care about their users.  

    With this post I'm out of here. Continue to implore Strava to correct this but don't expect results (or even a response)

    See you all on ridewithgps

    good luck

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  • I passionately hate the lack of control over ordering of the activity feed. I read your explanations above, I get what you're trying to do, and in casual use it's great. However, when I'm looking for something, I want the list ordered. PLEASE supply a "Sort By" selector at the top of the activity feed. (Also on mobile.)  Thanks.

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  • Oh, so THIS is why the order of activities in my feed is all screwed up.

    It's horrible. I wanted to find activities of friends involved in different races today. The ordering meant I just had to 'scroll and hope' to find them, whereas with sane chronological ordering, I know EXACTLY where to find them given I know when the races start.

    Please give an option to sort by date/time order. This implementation has been poorly thought out, particularly with regard to roll-out and communication. Very disappointing.

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  • This will drive people to other, simpler* platforms.

     

    *read "chronological"

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  • This is a perfect example of a solution looking for a problem. I had no issue with my current feed and now I look at the app and see someone's 20 mile ride from 3 days ago ahead of 20 other recent activities? Why can I not turn off this unwanted change? Ready. Fire. Aim.

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  • As a long-time premium member I would also like the chronological order back.  From the outpouring of negative feedback, it's clear that Strava is simply fixing a problem that doesn't exist.  

     

    Ads.  Mystery Solved.

    http://www.adweek.com/digital/qa-instagram-exec-james-quarles-plans-to-turn-strava-into-a-social-publisher-for-athletes/

     

     

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  • I just had a pro show up on my Facebook feed suggesting I follow her on Strava. Yeah, that's a coincidence. I politely told her she was ruining it for the rest of us. I hate you Strava and your new pro force feeding. All I want is to see my friends. I've convinced a few to start using Garmin Connect more. Segments aren't as plentiful but data is more impressive. One step closer to leaving this #^&&& mess.

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  • so 3 months or so of this feed (I was one of the 'lucky' few to be selected early for this trial) and its just as awful as the first time I found my feed jumbled up. Its is NOT going to get better and because people are complaining less doesnt mean the issue has gone away. Could you please do the right thing and return the option for chronological? PLEASE?

    This has taken ALL the pleasure out of using Strava, which used to be great.

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  • I've had the new feed for awhile and I do not like it.  My lazy friends that don't update their runs for a week don't deserve my kudos.  it is especially irritating with group runs where people upload at different times, so I end up seeing the same run at the top of my feed 4 or 5 different times even though it happened 3-4 days ago.  I was fine with the old version since i always knew what to expect.  The new one is just a mess.

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  • http://www.adweek.com/digital/qa-instagram-exec-james-quarles-plans-to-turn-strava-into-a-social-publisher-for-athletes/

    Well, that's it for my premium subscription. I'm fine with them force feeding us ads if we want to use their platform, but I'm sure as hell not going to pay extra for it.

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  • Nice find Jeremy - how clear is it from the article that the new CEO has no idea of the athlete mentality.

    Strava will surely implode following the strategy outlined - sure, we are social, but we are far more anal than social :)

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  • GARMIN CONNECT HAS ALMOST EVERYTHING STRAVA HAS AND IN SOME CASES MORE DETAILS!

    IF I LOOSE THE OPTION OF CHRONOLOGICAL ORDER I WILL TERMINATE MY PREIMUM MEMBERSHIP!!!

    WHO's WITH ME?!?!?!

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  • The whole point of Strava is so that I can see other people's training schedules and know what I should be doing to reach their level. If it takes 30 minutes to figure out how many miles per day they are averaging because the posts aren't chronological, it's not worth it. Also, number of people you follow should be a factor in the algorithm. I promise you, even though I only check every few days, I'm not missing anyone's accomplishments as I only follow one person and it takes all of two scrolls to reach the end of my feed.

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  • You can't sort out simple issues that there are countless threads about, yet you put your time and effort into more elaborate and much less useful features. Absolute joke.

    Strava could be so much better but you're not bothered about what your users (A lot of paying users in there too might I add) actually want to see changed, you just take the money and ignore everyone.

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  • I've been stuck with the new feed for what feels like forever and it's gotten no better. I still hate the algorithm. I go to Strava so much less than I used to. I haven't yet cancelled my premium membership because I'm holding out hope Strava will come to its senses and return the feed to chronological or at least give Paying Customers the option to sort chronologically. The mixed up feed takes all the fun and sense out of Strava for me. Trying to see triathlon results is beyond jumbled since they're Not In Order. This is completely misguided thinking on your part, Strava, and totally f***** up.

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  • Just left the gushing AdWeek reporter a tweet sending her here to see how disgusted people are with James Quarles and the rest of Strava and their decisio to screw up a decent product.

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  • The algorithm drove me away from Facebook, the algorithm will drive me away from Strava.

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  • Strava?  Are you listening?

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  • I cancelled my Premium and requested a full refund of the unused balance Strava ticket #821369. Had enough of this stupid #^*^.

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  • Don't go the FB and IG way. Or at least give us an switch to go back to chronological order.

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  • Crap UI decision, give users the option rather than trying to spoonfeed people like dribbling idiots.

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  • NO NO NO ABSOLUTE RUBBISH

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  • Please give us an option to keep it chronological. I assure you I'm not missing a single ride because, like Instagram, I'm just scrolling down to the last ride I saw.

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  • Huge step in the wrong direction. I may re-think training peaks if this is the direction Strava is headed. 

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  • Add it if you feel you must, but please make it an option and not the standard.  I detest the way Facebook forces me to see days old posts when I just want to see what has happened since I last visited.

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  •  No. No. No. No. Please no. Nooo. God please no. Nooooooooooooooooooo.

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  • Please go back to a chronological order or add a switch to give people the choice.

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  • Hate this.

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