Error login in from iPhone 11 Pro

Hi everyone, 

I've been trying to login into Strava on my new phone but I keep on getting an error "there was an error processing your account information". I can login normally on the computer, but not having any success on the app. Is there any troubleshooting procedure? I reinstalled the app, installed again, updated the apple watch, checked FB sync, tried to recover the password (and get the error again).

Thanks!

Carla

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  • I am also having difficulty changing accounts on my iPhone 11. It created a new account when I downloaded the app. and now I cannot change it to my current account. Please help.

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