Jessica McWhirt

1. Comunidad
2. Feature Discussion
3. Can't login to request a new password

@Ira and @Alex - Please write to our team and we'll be happy to help! 

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Comentario oficial

1. Comunidad
2. Feature Discussion
3. Login problems with Safari on Mac

We're aware that some users are seeing an error message when logging in on Safari. Our team is looking into this issue. In the meantime, please go ahead and refresh the page and try logging in agai...

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1. Comunidad
2. Feature Discussion
3. Add E-Bike to Gear and Then Default to the E-Bike Activity Type

@Greg - We can take a look at your activities, but you should not show up on the bike leaderboard if you've changed your activity to e-bike. Please write to our team here. 

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1. Comunidad
2. Feature Discussion
3. Apple Watch: lock screen

Hi Katie and Brian -  Have either of you tried this? On your iPhone, in the Watch app, go to: My Watch (tab) > General > Wrist Detection - turn this on. On your iPhone, in the Watch app, go to: My...

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1. Comunidad
2. Feature Discussion
3. No Heart Rate in Strava App on Galaxy Watch

Hi James & Paul,  It sounds like it'd be better to help you out through a ticket so we can troubleshoot what's happening. Please feel free to write to our team. 

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Comentario oficial

1. Comunidad
2. Feedback for the iPhone app
3. Apple Watch Syncing issues

Hi Folks,  You can try forcing a sync: To force a sync of an activity that was recorded using the Strava Apple Watch app, go to the Strava app settings then select history. Next, select the activit...

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1. Comunidad
2. Feedback for the iPhone app
3. Can't get Strava on Apple Watch after changing to iPhone 8

Has anyone else tried @Roger's suggestion? Open Strava on your phone > “More” > “Settings” > Applications, Services, and Devices > Connect a new device to Strava > Apple Watch

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1. Comunidad
2. New Feature Ideas
3. Age Bracket Recognition

Hi Nick,  Thanks for posting. Did you know you can filter Leaderboards by age with the Summit Training Pack? You can read more about that here.  Cheers. 

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1. Comunidad
2. Feature Discussion
3. How to sync Strava Training Plans to Garmin Fenix 5X plus

Hi Dennis,  Thanks for your question. That feature is not available at this time. 

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Comentario oficial

1. Comunidad
2. Feedback for the iPhone app
3. Strava doesn’t work on Apple Watch 4

Hi Folks,  Sorry for the trouble. It's possible there was an error during installation of the Strava Watch app or the correct permissions weren’t granted. Please try the following steps: Log out o...

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