Feedback for Annual Achievement Awards

December 22nd, 2015:

 

As we go into the new year, where annual achievements would reset, we wanted to let you know that annual achievements have been deactivated.

We're grateful for all your feedback over the course of the year, positive and negative, and we will continue to explore and develop other ways to celebrate and incentivize Strava athletes. Thank you for understanding and have a great holiday season. 

 

 

Starting in 2015, annual achievements recognize your accomplishments on running and cycling segments during the current year. 

Full explanation found here: https://strava.zendesk.com/entries/21299622-Achievement-Awards-Glossary

We'd love to hear your feedback on this new feature, so please leave your comments below! 

January 30th, 2015 update:

To summarize what Strava has done so far to address the feedback we've received:
  • As of today, we've disabled annual PR achievements on your activities. Those activities uploaded in the past will see 2015 annual PRs removed in a few weeks once the caches have cleared.
  • A few weeks ago, trophies for 6th-10th place for the 2015 overall leaderboard were disabled. 
  • We fixed how we prioritize significant achievements as highlighted in the Activity Feed, Top Results (Activity page), and Recent Achievements (Profile Page). What was happening initially after the release is that annual achievements were appearing among the 2-3 highlighted achievements in the Activity Feed and in the Top Results section of the Activity page when there were more significant overall results later on in the activity. This was simply due to faulty logic, and we changed the logic to surface the most "significant" achievements instead by prioritizing all-time achievements. 

  • The Annual Achievements that remain are KOM/QOM/CR and trophies for 2nd-5th place.

We are not going to develop an opt-out feature for annual achievements. Despite the overwhelming support for such a setting, we have chosen to take other steps to address your feedback instead, allowing us to work to make this feature better. By turning off a significant number of the annual achievements we hope that the clutter will be improved, and that it will be easier to view the achievements that are most important. As you can read below, we still have a number of projects coming later this year that will also improve the situation regarding too many achievements and visibility into annual leaderboards. Please continue to share your feedback with us here. 

You can find an update to the Strava Blog on Annual Achievements here:
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Commentaires

388 commentaires
  • Thanks for keeping the annual kom. I just signed up for premium to support strava. All my friends love the annual kom feature too. Keep up the good work.
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  • Elle,  2 things:  

    -Having an opt-in/out is such an easy piece of code.  It's just and if/then clause.  If opt out, then do not show icons XYZ.  I really don't see your reluctance with this.  

    -You could also allow users to reset their personal achievements.  This way they are starting from scratch again.  They get to see all their achievements as if they were for the first time.  This sounds like a great option for someone coming back to the sport, or just getting a little slower.  Of course keep their older times so they can see those, but just clear the PR's and implement a date limit for PR's.  Again this is not a hard piece of code to write.

    You have so many options that would make most happy, but your in stead opting to essentially ignore an overwhelming number of your users.

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  • I personally liked the annual personal achievements. I like the constant feedback that I, actually getting faster as the season goes on... Wish they were back.
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  • Sorry it did not go well, but even more disappointed that Strava asked for user feedback, then decided not to use the overwhelming response. 

    And yes, this is a request to provide opt out for 2015 KOMs.

    Based on the response from Strava I will not try to decipher what the silly badges mean (self filter), and I will not renew my premium membership.  

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  • Elle,

     

    That is an outrageous response. I have removed the auto renew on my subscription. I only paid for premium because I thought I'd support Strava. For my purposes it does nothing over the free version. This, in addition to your refusal to respond to https://strava.zendesk.com/entries/27873590 and allow bulk export of power data shows you really don't care about your customers. I'll use Golden cheetah for my personal power analysis which is much better anyway.

    Hopefully Strava will realise the error in its ways and change this decision, but I fear you have made the first step into decline.

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  • I vote get rid of ALL the annual achievement stuff. Way too much clutter. Strava used to be simple before....... Anyone who really likes it can filter a segment leaderboard by 'This year' and/or 'my times'. Otherwise strava is still the business for me.
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  • Hi Elle, 

    I think many have pointed out that they dislike the annual achievements. I understand why Strava would think this was a good idea, for example on segments that have hundreds of riders and many pro riders as well. One option could be that pro riders have their own leaderboard and achievements and non-pro riders have their leaderboard. I can see this being difficult and opposed by a few though.

    Personally, I think just go back to the way it used to be. I live in a pretty unpopulated area with very few pros that ride our segments. So it is easier to get a top ten all-time achievement.  I hold a few QOMs in my area and I am by far not a pro rider, but would consider myself as better than most women in our area. Although when I go to big places such as Moab or Fruita, I don't expect to crack top ten...I expect to better my own PR (which I LOVE to see on my feed) and even look at my place amongst all riders. If I make the top 1/3 I feel pretty good. I would NOT feel good about being QOM or even #5 on a segment in Moab in January.

    I think Strava needs to go with the masses on this one and just remove it until they can figure out a better way.

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  • I think what we are failing to grasp is that there are maybe 100-200 of us who have expressed our dislike here. Strava has how many users total, tens of thousands? Would you make a change to your business if 1% complained? 

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  • 1. For those still complaining about this, please note that Strava has removed the worst of this new feature... the personal annual achievement cups.  My opinion is that there would be no complaints if these were reinstated as long as they were not mixed in with all-time achievements in any way.  

    2. The overall annual achievements (KOM, QOM, etc.) remain, but these do not create nearly the clutter problem that the personal annual achievement cups created.  Still, to keep track of these seems arbitrary and pointless.

    3. Matt Hancock, yes this is a self-selected tiny minority of all Strava users, but still.  They've removed the feature, or most of it (see point #1), and NO ONE is complaining about that.  But in general, yes, good businesses respond to almost all complaints, on the theory that each complaint represents the views of countless other customers.

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  • Well I liked the annual PR achievements, they were a real motivator for getting fit at the start of the year and I didn't find it that hard to differentiate them from the other achievements. Shame a bit of moaning on here has killed a good feature.

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  • The problem with leaving the annual KOM/QOM is that for all private segments they effectively become annual PRs, which you've as much as admitted are stupid (by removing them).  I have to imagine that if a user has created a private segment it means more to them than the public ones and these achievements are just as useless and annoying there, if not more so.  Take the next logical step and get rid of these or give us a way to opt out of seeing them.

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  • @ Daniel and others who like this feature: Please don't describe what most of us did as moaning. What we requested, and Strava explicitly declined to implement, was to make this feature optional. That would have pleased those who like it and those who don't. Instead, Strava chose to please almost no one. Sad, really. It seems a straightforward design criterion for any feature of this sort: make it an option.

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  • Some feedback on regular achievements!

    Please could you consider changing the notification you receive when you equal a KOM.  You get crowns everywhere...., except in your trophy case :-(

    It is so upsetting (sob!) to get the crown..., and then discover you've only equalled the KOM..., crown falls off head.

    Thank you!

    Bryn.

     

     

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  • I don't agree with the overwhelming majority on the feature, and I indeed find it a pity that it was reversed. Being able to see PR's of the last (calendar) year gives me a better idea of if and how I'm improving during the year. I don't mind about 2015 KOM statuses either. The fact that going out in the cold could provide me with achievements, stimulates me. More than it does now, with weather conditions in such a state that it's virtually impossible for me to get more than a handful on a ride, realising that I'm one of the lesser gods using Strava, riding in an area crowded with a lot better cyclists. And it's got nothing to do with being able to see my name somewhere on a list. I just like the idea that I'm improving, even though I'm slower due to the time of the year and even though I am no match for most others.

    I appreciate Elle's response. Even though Strava doesn't follow the expressed wishes on this issue one on one, I do see the effort to take notice of the input and to do something about it. Thank you for that.

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  • I don't think there would be much objection if any to annual achievements if they were not mixed at all with all-time achievements.  Instead of a total number of achievements, give us a total number of cups (all time achievements) and, say, ribbons (annual achievements).  Just don't add the number of cups to the number of ribbons for a meaningless total likely to be dominated by annual achievements.

     

     

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  • For those of you who like the 2015 achievements, that's fine. The vast number of objectors to the feature asked for one simple solution: let us turn it off and opt out. It would have been an incredibly easy thing to do for Strava from a tech standpoint, but instead we've been told that Strava doesn't really care much about offering us the fix we "overwhelmingly" asked for. Sure, many also asked to completey kill 2015 achievements altogether -- I could understand Strava saying "no" to that. But that's not what happened.

    The "opt out" solution was a good one. It would have meant that 2015 accomplishments would have stayed around for the few who wanted them.  They also would still show up on the drop down, in case others wanted to see it too. It would have solved the issue, but here we are still arguing about the merits of it. It's pointless - the decision has been made....

    I've said it before and I'll say it again:  The best possible you option would be to allow all users decide what achievements they want to see when they upload their data. If all a user cares about is how they did against all others in their age group, or against others who rode the segment this year, or the overall, they ought to be able to select that and rank order the preference. Seems like a pretty easy way to make all users happy.

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  • Strava, can we have the annual achievements back, in a more rational and usable way? There is clearly value for a lot of users in monitoring separately the season's progress as there is value for the overall achievements. There are simple solutions to this and a few of them have bee pointed in the posts. How about clear distinction in the summary and then option to show/hide them in the segment list? Or just a setting really, anything better than taking it out completely.

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  • I really liked the annual achievements, as during winter with the wind and the rain there is no way to get near a pr. But to be able to see a Improvement at the start of the year was really good.
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  • Dear Alex,

    You can still see all of your achievements that you have done this year. 

    1.  Go to your ride and select a segment on the web site

    2. There is a drop down menu that you can then filter result for just this year.  (please note there are other filters in there too)

     

    If you would like to see more detail, click on the "full leader board".  On the left of this page you can sort the results in many different ways.

     

    I hope this helps.

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  • Well Done!!

    Now I have had time to assess the changes to the new achievements format I reckon you have nailed it.

    Making "this year" achievements discreet is good, but it is the raft other small changes that bring home the saying the whole is greater than the sum of the parts.

    I am very impressed how you payed attention to and responded to the often "impassioned" criticism. And as a result have a much better site.

    KUDOS for a job well done.

    Byron

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  • +1 vote for just making the cups user configurable for all time or annual, according to personal preference. For me I used to be quite interested in my few all time PRs and occasional cups, now every ride is a confusing 'jackpot' of mixed types of awards (with the vast majority annual) and I can hardly be bothered to sift through it all.

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  • Dear Strava,

    This feature is a failure and serves no purpose.  You might think it's motivating people and makes people feel like they can be happy about their annual "achievements", but it's not, its just annoying and creates clutter.  EVERYBODY I have talked to about this have agreed.  No one is going to go out for a ride to get a "2015 KOM", nobody cares.  You've made some progress to scaling back this feature due to people's negative feedback, but you should finish the job and remove this feature for good.  At the very least, make it optional for premium members.  A couple weeks from now, when the northern hemisphere starts to ride outside regularly, this page is going to blow up with complaints.  There's a point where motivation becomes overwhelming and annoying and this feature passes that point.  The people have spoken, now do something about it. 

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  • Please remove all the Annual achievements stuff. It's so annoying.

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  • Perversely, on the very few occasions I manage to get a "real" KOM, it doesn't show on the leaderboard or my achievements and yet my profile is littered with all the pointless annual achievement stuff. All I want is credit for the real KOM's..... not really bothered about anything else. I guess I'm jinxed. Haha

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  • The annual achievements were a real motivator for me, I cycled into the red today just to get some on the same track I knew I cycled before and I was very dissapointed that none of this effort got any reward.. Please make it return even if it is only optional

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  • I also miss the annual PRs, I used to look forward to trying to improve a segment for the year, as at my age my overall fitness is in decline..

    Those people that say you can filter on the year miss the point completely, that has to be done per segment, and on a 200 segment ride it gets quite tedious.

    Also, the people that use the Training Calendar to compare with previous years don't take into account that people generate new segments all the time, and that will skew the results.

    Its a pity a small percentage of people complaining caused this to be reversed.

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  • @ Gerrit O,

    It actually wasn't a small minority that disliked these new yearly achievements but by far the majority.

    Unfortunately we can't all be awesome all the time, we can't all beat the current KoM, we all age, all get injured, all get ill, all lose fitness. Life sucks eh.

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  • I hope this will get sorted, I do agree that all the KOM yearly can be seen as just noise. But I liked the yearly PR on segments as with the weather and the fact the trail has changed (MTB) rain and weather has a massive effect on the trail, so nbeing able to see an improvement as the year goes on is nice. 

    But split the yearly and overall, yearly ribbons. overall trophies. Job done.. everyone is happy.. 

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  • Is is possible to view a list of all the annual KOMs that you have achieved? Similar to the list of all time KOMs under your profile...

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