Fix Strava Android app recording issues

I have a HTC ONE M8 and an M9 using Android version 6.0 (Not rooted) and have been using strava successfully for over a year now but it's now stopped recording info properly. It starts off recording fine then drops off and picks up again after, so all the stats are incorrect. Has anyone else had this problem / crash?

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  • Did I say, disabling Bluetooth and Sync solved the problem for me? It does not. Yesterday the GPS signal got lost again, even the phone crashed. Not the app: the phone! This happened for the second time. Still no solution for this !!§$!§!$%"§$% (Samsung A5 (2016), Android 6.0.1, latest Strava)

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  • If the Android app is unable to record a GPS track while the device is in Power Saving mode then the app should at least display a warning. How else are users supposed to figure this out?

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  • Hello strava support? Is there anyone home? My app hasnt been recording for a while now and im about to give up on it and find another. It would be great to get some feedback on the issue and if there is a chance of it being fixed. I wont to stay with the app but......

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  • I've been having similar issues to those described above and it looks like Power Saving might be the problem indeed. I tried Samsung's fitness thing app last evening, also with Strava running, and both came up with the same gobbledy gook. Last Saturday I was apparently doing over 800km/hr on the bike. Tonight I'll try again on my short local run and see what happens....

     

    EDIT

    Took at walk at lunchtime and everything recorded OK so I seem to be resolved on this issue. 

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  • Not sure if this is related but I just switched to a new phone LG Power X running Android 6.0.1 and even though everything works fine on Strava my miles are short. A known route that is 15.5 miles long now registers only at 12.6 miles. I did 2 rides back to back just to verify this with the same outcome.

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