Error computing Route when loading a GPX file

Hi. I've created a route in Garmin Basecamp and saved it as GPX. However, when I come to import it I get the "Error computing route" message. Some routes work and others don't. Anybody know how to fix this?

 

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64 commentaires
  • Commentaire officiel

    Thanks everyone, 

    The GPX to Route import tool as mentioned here is still in beta and isn't being developed currently. When GPS data is imported via GPX using this tool, and it doesn't match Strava's known database of routes, you may see this error. This is something we're aware of. This issue occurs because we "match" new routes to our basemap of previously mapped data. We are continuously working with our Global Heatmap data to add new data to our basemap. 

    There is another option posted to Bike Forums you can try, which basically uses the Activity > Route tool that is in production instead of the beta GPX > Route tool that is not in production. 

    We hope we can improve this experience in the future, so continue to leave us your feedback here. 

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  • Wow Dmitri V., that worked a treat. I might have a dig through the GPX later and see what needs manually changing, but I have built my first route from another GPX! To quote Sheik24:

    Hi-dee-ho everyone. As many of us know, century rides and the like frequently post .GPX versions of their routes so that those with GPS units can load them up and follow them on ride day. If you want to do this with Strava, though, you'll find that the app won't accept these files. You either have to build your own route, or actually ride the route, then save the activity as a route. Importing the GPX file as an activity won't work, as it doesn't have time stamps. So here's how to bend the app to your will:

    1.) Export the GPX to somewhere. Your desktop is fine.

    2.) Upload it to Strecke erstellen | GPSies. It will automatically put in time info (it assumes you went 10 mph. Whatever.)

    3.) Export the GPX Track (not route) to somewhere. Your desktop is fine.

    4.) Upload it on strava.com as an activity.

    5.) Save the activity as a route.

    6.) Delete the activity.

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  • Ridiculous that this still does not work correctly. This is a very basic feature that Strava absolutely should prioritize. 

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  • I have this problem too. What is even crazier is if I export a route I have manually made via the route builder and try and reimport it I still get the "Error computing route" message. The most frustrating thing is that I can see the route loaded on the map in the route builder, so it has obviously "loaded it".

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  • This is an ancient thread.  But the problem has not been addressed.  I have premium membership and hoped that would mean I could upload .gpx files and edit them, extending routes I've ridden.  What a shame uploading GPX doesn't work in Strava,

     

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  • I now have this with every GPX I try to upload. It's a real pity as up to a few months ago I never had any issues and it was really useful tool.

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  • I'm having the same problem.

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  • Yep, every damn .gpx file... 

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  • Try the workaround described here: http://www.bikeforums.net/road-cycling/992753-import-gpx-strava-route-how.html

    Worked for me. Involves creating a fake activity from GPX with some dummy time data, then converting that to a route, and deleting the fake activity.

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  • @ Francis Saul @ Dmitri V. 

    Unfortunately still not working :(

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  • i'm having the same issue with most gpx files created by ridewithgps.com. I'm trail running, and never on roads. RideWithGPS route planner works much better, at least for trials.

    Also, he time of day doesn't see to affect whether it works or not.

    Still a great app

    Mike

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  • For those having issues with the Strava manual builder, clear your cache, close all active Strava tabs, close your browser and reopen. The manual builder should start working again.

    That said, the builder is awful and horrific to use, so when plotting routes I prefer to use Google Maps and then import it into Strava. There are steps stated before, however a full Google Map to Strava Workflow is as follows:

    1) Build directions with multiple stops in Google Maps.

    2) Copy the final URL and paste into http://www.gpsvisualizer.com/convert_input (follow instructions at https://www.bedsforcyclists.co.uk/articles/2014/04/13/how-to-plan-a-route-in-google-maps-and-export-it-to-gpx-your-phone/)

    3) Convert and save the GPX to your desktop.

    4) Upload it to Strecke erstellen | GPSies. It will automatically put in time info (it assumes you went 10 mph. Whatever.)

    5) Export the GPX Track (not route) to somewhere. Your desktop is fine.

    6) Upload it on strava.com as an activity.

    7) Save the activity as a route.

    8) Delete the activity (it is generally the oldest activity at https://www.strava.com/athlete/training)

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  • I'm paying for premium. Why the heck doesn't this work already? I can load the same routes to RideWithGPS. I can do a heck of a lot cooler things with their ride editor and there are even club rides that can be saved and shared with members. Why can't Strava do more advanced things like this with my money? 

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  • I tried the alternative suggestion (top fixed post) by Ella Anderson. Regretful to say that also breaks. I get a ".....gpx is a duplicate of ..." which is incorrect because the perceived duplicate is a whole other route. 

    UPDATE: Removing old conversion duplicate makes me upload, but saving as/converting to route still does not work :(

    UPDATE2: Converted to TCX from gpsies. Uploading to strava (as docs say it's supported) it says "Unsupported file format" .. seriously :(

    UPDATE3: Tried all sorts of conversions. Garmin dashboard uploads without any problems, also conversion to course (route) works. Then download and upload to strava .. still failing :(

     UPDATE4: For using the route as navigation on my mobile phone next to my garmin 820 for logging my ride .. Upload your GPX to Google Maps and you got the route on your phone! ... regretful the only way

    Just noting all this to save others the trouble

    2 years down the road .. I'm still pretty happy with Strava ... However taking so long to enable a decent no hassle gpx upload for your customers is not done. If it was my company I would kick somebody's ass! .. This is customer perception .. most people here pay your friggin' salaries. Solve this stuf!

    PS I'm one of those paying customers.

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  • Shaun,

    I live in Europe and I noticed that almost every time the GPX fails is in the evening. If I try again in the morning it usually works, so there is probably no fault in your GPX either, particularly if other club riders have no problems.

    Regarding the avoidance of a Garmin device, I've just returned from France and many times my Samsung Galaxy S5 lost satellite signal resulting in a few off-routes and incorrect logging. I live in Holland so signal is not a problem (no hills!) but I'll definitely be investing is another device (Garmin or other) that has a stronger receiver.

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  • Just tried again, cleared cache. Nope, still can't load a route. Want to lend me your computer? :)

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  • Same problem for me. Initially the route builder worked fine, but since mid-March or so, I haven't been able to convert a single GPX file to a route. 

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  • It seems like this tool is completely broken now. I get an error every time.

    Are there any plans for a stable/improved/fixed version? Eventually I think it would be great if this tool would graduate from Labs and become a built-in Strava feature. It's really a missing part of the experience. As a paying user I would really welcome this.

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  • It's amazing how such a useful part of training, i.e planning a route, is so broken. http://labs.strava.com/gpx-to-route is broken for me too

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  • Just so you know - I get this error even when I try to convert strava activities publicly available on strava! This is ridiculous! 

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  • Same issue here. I had one GPX file uploaded yesterday, which worked. All files thereafter have failed uploading with the same error. Tried everything; other times of the day, other browser and the above gpsies route, nothing worked. Strava, please fix this.

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  • I am having the same error for every route i try to upload. Surely if we are paying to use an app things like this should work! otherwise what is the point in having it?

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  • I have the same problem.

    I've tried this more then 30 times the last half year, always the same problem: Error computing route.

    I can see the route on the map, but I can't save it.

     

    Please fix this!!!!

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  • same issue here. let´s fix this!

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  • This is still broken, even when using the gpsies method. I can even see the map after the upload, just can't save it. So frustrating!!!!!

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  • I've given up on Strava for routing and tracking. I use RidewithGPS. Just use Strava for the community.

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  • mid of April, no change to the error. gpsies trick also wouldn't work anymore :(

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  • Still no way to upload gpx as route :((

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  • Two years have passed and nothing has happened. I think premium customers can expect a working routeplanner, like reverse route, import gpx, exclude gravel and so on. So please develop this further or build a coop with an already existing service. Most important are import gpx from other routplanners and reverse route.

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  • I'm certainly not paying for premium until we get better routing features. I'll just pay RideWithGPS for now. 

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