Policing E-Bikes

Anyone have ideas on how to police E-Bike rides being uploaded to Strava?  I've been watching lots KOM's go bye-bye recently.  As E-Bikes become more popular this will continue to be a problem.

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129 commentaires
  • neural network integration to the platform would help identify anomalies in the activities that relate to ebike users. Should be easy to pick up on the patterns of how ebikes cruise across different elevations, terrain & trails based on comparison patterns of non ebike historical activities. Platform needs to an automated process that indicates an ebike activity, once a positive ebike classification is made the ebike user should be sent an automated notification to say that this activity is identified as battery assisted and will not show in the segment leaderboards. Put the ownership back on the user to state otherwise and prove that they don’t have an ebike if that’s is actually the case.

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  • E-Bikers are not cyclists. There are motorcyclists and if they upload data to Strava and "earning" KOMs/QOMs or a TOP 10 ranking they are cheaters that must be punished. There is a simple solution: If a user is flagged for using an e-Bike (or any other motorized vehicle) the user receives a warning from STRAVA or needs to explain, why it it is unjustified. If he not reacts or gets flagged for the second (or third) time he then gets banned from all former rankings (e.g. by setting all his riding activity to private) and this ban should be vaild for one year. Otherwise this ranking and KOM/QOM stuff makes no sense anymore.

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  • Thomas G. , NOBODY is saying E-Bikers are cyclist, nobody is saying they should compete as equals, I just want to use EXISTING segments, to compete maybe with other E-Bikers, I don't want to create all the segments all over again. The commenters like you should be punished for not understanding this simple idea - WE DON'T WANT TO CREATE THE SAME SEGMENTS AGAIN! 

    Also I just want to chose the default option to post ALL my rides as E-Bike Rides, but Strava doesn't have the option like this. I just push the button on my FitBit, and it posts the ride automatically, and it shouldn't be my job to go and change the type from "Bike" to "E-Bike" every time my ride is posted. You are blaming the wrong people, don't blame the E-Bikers for Strava ignorance!

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  • This is Strava's fault, not the people using it. This would all be solved if the app supported a default activity and guided you to choose the right one the first time an activity gets flagged. Even better if you could flag your equipment with its ride type.

    In the mean time whenever a e-biker presses finish ride, another cyclist gets their jimmies rustled until the e-biker gets around to YET AGAIN manually changing their ride to the correct type. People on both sides are frustrated and only Strava can fix it.

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  • I have an e bike and want to find out how to set my rides for the e bike setting but cant figure out how to do it?

     a few of my mates have got it but they cant seem to help, we are old gits btw.... hence we need the assistance!

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  • Michael its easy to set your ride to ebike before you start the ride.

    1. open up strava on your phone.

    2. press record in the middle bottom of the screen

    3. above the orange start circle you will see a bike icon, press that which opens a new screen labelled Choose a sport, scroll up or down in here until you find e-bike ride. click on that and this will now make all your rides record as e-bike rides. the icon then changes to a bike with a electric icon above it showing on the screen.

    hope this helps

     

     

     

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  • @Jordan Polonsky

    If you have serious problems with an annoying E-Bike cheater, contact the Strava customer support. We also had some of these guys in our area, but the customer support helped.

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  • The cheaters only get advantage on the uphill kom segments..... On the DH it's all the same. Once you hit 25kmph you are just like the rest... But on a heavy as fuck Gumby bike. 

     

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  • How about riding an ebike downhills with power off? I did it recently and enetered into pointless discussion with a mate who claims that I still should be using ebike category because ebikes bahave differently, they habe higher weight, lower center of mass and its completely different gear category. To me it does not makes sense - typical dh bikes, enduro and trail bikes or hardtails are also different categories amd no one is flagging them differently. To me ebike category is created to reflect electrical support versus using your muscles only but I did not want to continue the argument and swiched that ride to ebike. What do you guys think?

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  • How about if you set a top ten your ride is automatically set to private until you answer a basic question like was this ride on a pedal assist or ebike?  That way the people that cluelessly take KOMs etc wold be removed unless the purposely lie about it.  My experience is that it is not "normally" douche bags but normally people who just don't understand that there is a system in place to label there own rides in a different way and this would clear up over 95% of the complaints.  It is easily doable by Strava and there is still the option to flag rides for review.

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  • I have a list of around 30 ebike riders that continually post their rides under ‘normal’ rides. Some I have flagged up to 40 times. I keep thinking Strava will step in and sort it out. I now realise they are not going to do anything. Personally , I believe it will be the death of Strava. Someone will come up with an alternative app that deals with this problem.

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  • I agree that e-bikers claiming KOMs and cups against ordinary cyclists is a real problem. I cycle very hard to claim my cups and I am annoyed as hell when someone cruises through on an ebike and knocks me (and my Veloviewer Score) down without effort.

    The official Strava comment by Jeff  "We hope to improve this functionality in the future, but there is no definite plans right now" is a year out of date. ABOUT TIME IT WAS PROGRESSED.  @Jeff hasn't been posting for a year so he is probably not even at Strava any more (another intern, perhaps, as Strava seems to run on interns rather than staff if you read the Stava Blog pages)

    Why isn't there an option to select ebike in "My Gear" on the desktop app?  That is NOT a difficult task.  Anything that can be done to make it easier for ebikers to make sure they have selected ebike gear or ride as the activity and make it their default option will help.

    Now that many ebikes are being integrated with Wahoo and Garmin head-units with LEV (wireless protocol to report ebike functions), any ride with LEV in the FIT file should be automatically screened by Strava at upload and have ebike selected as the activity (which should not be possible to edit by the rider).

    I haven't read all the comments but I saw a few good ideas for also picking up some ride metrics and flagging ones that are anomalous for segment awards.

    Come on Strava, get your fingers out.  What are we getting for our subscriptions?  Certainly not development.

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  • I posted this a couple of days ago on a different thread.
    Managed to get hold of someone in Strava support, you can see my question below and you can also see the reply I finally received. You can conclude from their "corporate" reply they may as well of stuck 2 fingers up to me. E bike riders wont be getting the summit functions they have paid for any time soon.

    Apr 9, 12:25 PM PDT

    I had a reply from one of your operatives named Skye, from his reply it was apparent he didn't understand my issue. lets explain it again.
    I am a summit subscriber, I ride an E-bike recording my ride with the e-bike category. I have made 300 e-bike segments from my rides (See my dashboard). as a summit subscriber I should get live segment function when using e -bike category and I should get e bike segment search on my phone and also when using your website, I don't get either. This has been flagged up by other e bike riders within your forums going back many years (see link)
    https://support.strava.com/hc/en-us/community/posts/115000789110-E-bike-Segments-not-available-for-Live-Segments

    I also run a garmin edge 830 that is linked to my strava account, The garmin does not show my strava segments either. I contacted garmin about this issue. I was informed,strava are not supporting e bike segments and therefore will nort work on the garmin device.

    Other e bike riders using e-bike category only know they have ridden an e bike segment when they upload their ride to their strava page. so its nothing more than pure luck they found the segment.

    I am asking when are you going to support e bike category the same way you support normal bike riders. Us e bike riders subscribing to summit are entitled to the same functions as other summit subscribers riding conventional bikes.

    hope this explains my issue know

    Skye (Help Center)

    Apr 9, 1:19 PM PDT

    Thanks for sharing your feedback with us. We have passed your feedback onto our Community Team for review.

    We review all feature requests and suggestions and we are grateful for your contribution. It’s our goal to improve Strava based on your feedback whenever possible. We wish we could respond personally to all feedback, but please understand that we may not, and we may not decide to use your feedback.

    Strava Support Team

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  • All Strava needs to do is set the activity type to the gear used by default. My rides get uploaded, attributed to my default gear, and then tagged "bike ride". It would be trivial to set the activity type to match the gear, but Strava don't care.

    Here's all Strava has to do to solve 95% of the problem:

    1) Add a flag to gear along the lines of "electrically powered"

    2) When an activity is recorded with bike gear set the activity type appropriately based on the powered flag

    That's all and it's super easy. In the mean time cyclists get all steamed because they lost their internet points and eBikers get harassed because Strava is bad.

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  • Damien do you do the following before you start a ride? Once you do it once every following ride defaults to e bike rides. 

    Strava just needs to run a separate system for ebikes and make all the functionality the same as their bike system. that would sort all these problems out.  

     set your ride to ebike before you start the ride.

    1. open up strava on your phone.

    2. press record in the middle bottom of the screen

    3. above the orange start circle you will see a bike icon, press that which opens a new screen labelled Choose a sport, scroll up or down in here until you find e-bike ride. click on that and this will now make all your rides record as e-bike rides. the icon then changes to a bike with a electric icon above it showing on the screen.

    hope this helps

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  • If you bury into the app each time to start a ride you can set a default there, however if you use the Android widget to start a ride from your homescreen, Strava ignores your defaults. Lately, I've started using RideWithGPS to do the actual recordings of my rides since it produces better data, and those get automatically exported to Strava. They get tagged with my default gear, but of course Strava once again ignores any activity defaults.

    I ride mostly in the city and if I record directly with Strava, pretty much all of my rides end up with some weird section where Strava thinks I'm going 40-70mph and that is just not a thing that I do. It's usually GPS drift while I'm waiting at a traffic light or something so that's even sillier.

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  • I'm about to buy a new bike with pedal assist. When I go into Strava to add a new bike, ebike is not an option. It's seems to me that if it was, and my rides were automatically flagged as ebike rides when I select that bike, the problem would be solved. But maybe this has already been discussed and there's a logical reason why it hasn't been implemented. I'm new to ebikes so new to this problem.

    I'm not a KOM chaser, just won't to take the rides I use to without getting drained or cramping. I don't train as much as I use to and don't have time to so this way I can ride when and where I want to.

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  • Roland, you are correct Strava doesn't  recognise e-bikes, but happy to take our money and not support us. All you can do is pick the e bike category on your phone before you start the ride or change them individually once you post them. I have explained how to do it within this thread. Hope you enjoy your e bike as much as I do and have fun.  

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  • "Pedal assist" aka a motor! lol 

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  • Looks like Strava has bigger fish to fry than Ebike policing. Not sure how relevant this app will be anymore with only a select few paying subscribers looking at segments. 

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  • Welp. We asked and Strava has solved the problem!

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  • I think it’s pretty clear that Strava isn’t interested in fixing this problem. Numerous people have suggested fixes on this forum and this highlights the second point that is pretty clear and that’s Strava doesn’t listen to its user/customers 

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  • Damien
    Can you expand on what strava have done to sort out the e bike problem. With the segments being taken

    Thanks

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  • The only announcement I’ve seen from Strava was on the 10th April 20 “ A few weeks ago, we rolled out new algorithms to catch impossible efforts upon uploads. Hiding some low-traffic segments is the next step in making the segment experience better for athletes.“ which could be interpreted as a comment to catch e-bike segment times, but it’s more likely it’ll catch folk that finish their ride and then jump in a car and drive home without switching off their strava.

    The repeat ebike offenders local to me that are failing to correctly categorise their rides are still doing so and they are still ruining the leader boards unless you flag their ride. Talking of which a while back one of my rides was flagged and I had absolutely no idea why it was flagged, it just said it was flagged and was my ride genuine. When you flag a ride it asks for a reason and you also select a reason from a drop down box, so surely wouldn’t it makes sense to notify the offender why they have been flagged as there are a growing number of new riders on strava using e-bikes that aren’t aware of how to categorise their rides.

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  • they haven't done anything afaik

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  • I still don't understand why there are no definitive categories on Strava, be it, Road, MTB or E-Bike, some other basic apps out there even ask for your wheel size.

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  • GAVIN LEIGHTON even "heatmaps" put together road and mtb data. Segment search or segment explore... same crap. Absolutely no sense... At least new route calculator can select road or mtb.

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  • I used to race in a local mtb series from March-June...which obviously was cancelled along with most other stuff. So now I ride almost every day and after a few months started collecting hard earned KOM’s. Now about once a week I LOSE a KOM to a newbie Strava e-biker. I’ve been lucky enough though to have them reversed but have to throw a very nice comment to them with detailed instructions on how to make the changes on their end. I’ve also had to flag segments as well, and they’ve been “fixed”. But so far flagging for me has worked...just an FYI to those out there that are regularly impacted by this.

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  • I have just taken delivery of an e road bike, I’m 72 and need help riding up hills.  I live in a flat area and have to ride 15 miles to get to hills, so much of the time I will be riding with the motor turned off, only switching it on to help with the climbs.

    I had thought that I would be able to flag any segments on which I had assistance as e assisted, but apparently not.   I have no desire to alarm my fellow old gits by making them think that I can suddenly improve my uphill performance 100% but I don’t want to log the entire ride as ebike when only a small proportion of it is assisted.

    I happen to have 2 Garmins, I’m thinking of using 1 for when I’m riding unassisted then pausing it when the motor is turned on and using the other for the assisted segment only then recording it appropriately.

    Does this sound like a practical solution?

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  • This is going to be an ever increasing problem!

    There is a local lady who I know for a fact sold her normal road bike and purchased an e-bike and persists in logging her rides as normal.  I have flagged her rides on several occasions but she continues to do it.  

    Can Strava not tell these people to log their rides under the correct category when they keep getting flagged and perhaps issue a warning or something

     

    I don’t see the point of continuing paying for Strava if this gets any worse.  .  

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