strava keeps crashing while recording activities on OnePlus 5 Android 9

Hello
Still have the same issues after upgrading to Android 9.0
The app keeps crashing and recovering when started again.
Does it even more often if apps is not in front.
Any fixes or ideas to fix it ?
Thanks for your support
Regards

3

Commentaires

18 commentaires
  • Had Strava crash on me almost every ride after the Pie upgrade.

    Now found a solution that works for me (Onplus 5T).

    1. Start Strava App

    2. Open the App Overview (right button on the android menu)

    3. Lock the Strava App via the menu (three little dots above the app)

    4. bob's your uncle

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  • Mine does exactly the same. Going to try the 'Lock' fix and see what happens.

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  • When I press the record button on my mobile phone Strava shuts down. Help!

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  • Same problem as Dave. I've got a Huawei P9+, I've followed some of the previous guides about locking the app and disabling battery optimization, but neither seem to have done anything.

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  • Same problem here, just started today.

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  • Same here as soon as you start an activity it crashs - ive tried everything all the battery optimisation stuff, this (lock) and updating Andorid and even installed a beta version of the app.

    Seems like its a pretty big issue for a lot of users, wonder why theres no annoucement.

     

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  • Ditto.

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  • Me too. Started last night and still not working. Feeling desperate! I have a Huawei p10. I have noticed it is doing the same thing in the Huawei health app too. I have cleared the cache. Strava now has a message stating there is an issue with Google maps which is why the record function won't work, but if this is an issue affecting all users then I would expect more chat on the internet about it?  UPDATE: I noticed the power saving option was on in phone settings. (Not the ultra setting but the normal battery saving setting. ) I unchecked this and now it seems to be working. I don't remember ever using this option so not sure what happened there. Sharing as maybe this is of use to others. 

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  • App crashes when I press record. I use a Samsung 9. Gonna download something different for my runs.  I PAID for summit. Now I can't use the app at all. Please fix it.

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  • Same problem. Crashed when the activity was stopped, but not complete. Now I can't record any new activities since the app crashes right after I go to record view.

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  • It's happening because google maps is having issues with strava atm. It's working on Apple products, not android!!

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  • Me too, exactly has Dave sayd, and appeared exactly on the same day, just like kendra and T W.
    It mention some Google maps issue without explaining.
    Strangely the only other app also failing is Sports Tracker exactly when I start a new activity, so it must be something on the phone preventing it. All the other GPS apps are still working (Maps, Waze).
    I managed to get them work, but only after reinstalling them. At the second attempt, they started failing again.

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  • Mine is okay now. I had the same message about google maps. I ended up going into my phone settings and uninstalling it fr the 3rd or 4th time and then downloading it to find it worked again. Don't exactly know what I did differently on the final time but it worked. Thank goodness. 

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  • I'm using Strava on an Essential. It crashes -causes my phone to shut off-; especially if the battery is below 50% and I try to take a photo. No other apps act this way / has this effect on my phone.

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  • Same issue as above. App started crashing about a week and a half ago and still is everytime i go running. Usually only have Spotify and strava apps running. Please help as Im having to delete my runs now as the times are wrong due to the crashes

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  • Same issue here on Android 9. Crashes every time I want to record a ride. It is rendered useless. Recorded distances are wrong

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  • I'm having the same issues with the app crashing on my andriod. The app crashes shortly after start up. A couple of weeks ago it worked fine. No right of the bat, I get an error that wont recover
    Please fix!

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  • Why are Strava not doing anything about this? It has been well over a year since i started having the issue. 

     

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