GPS no longer works on Strava Android App on Samsung Galaxy S7 following the manufacturer Android March update

Hello,

I just installed the latest Samsung Android March update on my Samsung Galaxy S7.

Now, when I launch the Strava Android Application, the GPS no longer works. It is impossible to record some activities.

I tried to remove then install Strava Android Application from the Google Play Store but it doesn't change anything.

Info concerning my Samsung Galaxy S7:

  • Model : SM-G930F
  • Android : 8.0.0
  • Samsung Experience 9.0
  • Last version installed with March update : G930FXXS4ESC5/G930FXEF4ESB3/G930FXXU4ESB1

Some other users have the same issue ?

How can I fix the problem ?

Thanks.

 

Sylvain

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6 commentaires
  • Hi Support

     

    Having exactly same issue since Android OS update on my Samsung S7+. Have removed any Battery Saving, uninstalled/reinstalled, and turned on and off the location services but cannot get the Strava to track properly. Records part journey or none at all.

    Cheers

    Craig

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  • Same happened to me with the Galaxy J4 after updating the phone software. No GPS found in Strava app but Google maps, directions, location, etc. works.

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  • Since a couple of days I have the same issue. Anyone has a solution?

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  • De-activate the auto-pause in the Strava app.

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  • Go to: Record Activity, settings, auto pause and select off. You will have to manually pause your ride...

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  • Same problem. Disabled auto pause and it still doesn't detect my position. Google maps works fine.

    Strava did not appear in the "recent location requests" in the settings, locations page.

    But I figured it out, strava does not ask for location permissions until you click on "explore". Clicking on record does not ask for location permissions.

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