Can't comment anymore?

About mid day yesterday... I could no longer comment or make comments on any activity? I tried rebooting uninstall reinstall...

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Commentaires

47 commentaires
  • Commentaire officiel

    Our team is looking into an issue with the comment box missing on the Internet Explorer browser. We appreciate your patience. In the meantime, please access Strava on a different browser to comment on activities or use the mobile application.

     

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  • I'm suddenly having the same issue when I access via desktop.  I can still leave a comment from the I-phone mobile app, but just not from a computer.

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  • I haven't been able to comment for about a week. Instead of a comment box I get my photo. Very strange. 

    0
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  • I am also unable to comment for about a week. Does anyone know of a fix?

    -1
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  • Nor me.
    Photo comes up but nothing happens.

    2
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  • I have been having the same issue for about the same lenght of time.  No answers yet???

    2
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  • For some reason just yesterday I have lost my ability to comment on a ride.  I just see my icon photo but no field to type into

    2
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  • Same problem my image comes up but can't comment, only add kudos

    2
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  • Tried posting comment through an I-Pad this evening.  Still no luck.

    1
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  • Can not reply to a comment can STRAVA do anything about this?

    2
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  • I have the same problem using chrome. For some time I have been unable to log comments on my own activities, but got around it by putting my comments in the description. Today I wanted to comment on the activity of somebody I am following but couldn't. If others are having the same problem since September 9th, why hasn't it been fixed?

    1
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  • i can't comment or respond to any kudos i receive. strava help please

    2
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  • 2019-10-30 Still not fixed in the Internet Explorer v11.832.17763.0 (Windows 10) desktop browser.

    1
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  • Not been able to add comments either for a few weeks. Please can this be fixed soon.

     

    2
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  • I've been unable to comment in Chrome for some weeks. Restarting the browser and the computer do not help, nor does clearing the cache. I've been through at least a couple different Chrome versions since this started with no change. There are some other weird behaviors, too. For example, the leaderboards of some clubs do not load, but others work fine. Notifications frequently reappear as unread multiple times, but other times the latest notifications will disappear and even older ones will reappear as the latest, and also unread. All of this works fine in Safari.

    1
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  • Still cant add comments also Google Chrome browser (78.0.3904.97 official build 64bit) (Win10)

    1
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  • I'm joining the list of people who can't post comments from desktop. Is there any update on this as has been four weeks since the official comment was made.

    1
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  • Cannot comment...neither via Android nor via web....all of sudden (yet in the middle of commenting the results of my +50 colleages of Running club....)....I wonder if this is some sort of anti-spam measurement=????....quite strage and annoying

    1
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  • I can no longer comment on iPhone app or Desktop with in a web browser. This is ridiculous. Strava get this fixed as I cannot engage my followers comments. I have gone through and done all that support has said (logged out/in, restarted phone, deleted/reinstalled app and changed Wi-Fi/networks) But if it doesn’t work on desktop this is a profile issue. You have block my account because it seems to only be happening to me.

    2
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  • I cannot comment using android or iPhone on any activities. This seems to be a long standing issue with Strava but nobody seems to be trying to resolve ir reply to its users. Very poor communication.

    2
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  • Apparently even though Strava says they do not moderate or maintain user interaction within the app, they do have “algorithms” (I assume) in place to cap your comments in a 24-hr period. I have no idea what that is, but WHY would you do that on a platform that is designed to increase engagement and activity?!? What a bunch of crap! This is what Support told me although they didn’t tell me what the max cap is.

    Skye (Help Center)
    Dec 9, 8:32 AM PST

    Thanks for writing in. Sorry about that. It appears you may have hit our limit for the maximum number of comments you can add per day. Please wait 24 hours and try again. Sorry for any inconvenience.

    Best,
    Skye
    Strava Support Team

    1
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  • Hi,

     

    I can't suddenly can't comment anymore. Did on a few this morning now i can't?? 

    Both android phone and my Mac desktop.  

    Any updates on the app or server?

    1
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  • Cannot comment on android app on Samsung s9.......disappointed being a premium subsciber

    1
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  • Now it's happened to me. Just suddenly quit taking comments. This is unacceptable.

    1
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  • Hey Strava team, as many of others I am facing the same issue regarding to comments. I tried replying or commenting in some of my followers activities and it suddenly didn't let me do it. There is a message in red that says: The operation couldn't be completed. (StravaKit.APIError error2.)

    I have no clue what it means but is not allowing me to comment since yesterday after I posted few comments around 11am. Have reached a limit? If yes, what is the limit? All I did it was to change my profile's photo.

    I have the app which never posed any problems in the past. Have killed the app, restarted again and nothing works. Can you please fix it? 

    -3
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  • I cant comment or write a reply in Strava.. what happened? I uninstalled and installed... still no can do. Strava please help.

    1
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  • Hi,

    Trying to resolve the same issue, I'm unable to comment anymore. Have tried two browsers with no success.

    If Strava Support can resolve the issue for me, that would be great. Having a maximum cap of comments in a day surely can't be the reason for the problem? 

    Please Strava advise, many thanks.

    1
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  • Yesterday after writing several comments to my friends on the road and writing a chronicle in my activity, the possibility of making more comments was blocked. It makes sense what you tell me although I have opened an issue in Strava.

    1
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  • I also cannot comment.
    No error, no picture; just nothingness
    When I click "post", nothing happens.

    This is on multiple Strava activities, across different devices, different browsers, over wifi and 4G connection.

    I can view follower's comments but cannot post.

    2
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  • I am no longer able to comment on activities despite accessing Strava on a different browser (Microsoft Edge and Google Chrome) and using the mobile application (Android).

    0
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