Feedback for Strava's new maps (OpenStreetMap)

See About our Maps for more info.

Strava has recently switched to maps powered by OpenStreetMap, which we understand is a significant change.

Strava is actively working with Mapbox (the open source mapping platform that supplies us with OpenStreetMap) to make sure we offer the best mapping experience for our athletes.

Mapbox gives us the opportunity to create customized maps that fit aesthetically and functionally with Strava. With open source data, errors or missing map assets can be fixed quickly and efficiently, creating the most detailed and robust maps for cycling and running. We believe in the potential and power of maps by OSM and we're focused on giving the Strava community the best experience possible. 

Where did Street View go?

Mapbox does not provide Street View functionality at this time. We realize this functionality was valuable for some athletes; we'll do our best to re-incorporate it when possible.


August 14th, 2015:

We’re 100% committed to making Strava better for our athletes, and we hear you loud and clear regarding this switch from Google Maps to OSM. We didn’t anticipate how strongly some of our athletes would react to the change and apologize that it was a sudden disappointment to some of you. We could have done a better job explaining our reasoning and bracing you for the switch, handling the roll-out, taking more time to work with Mapbox, etc.

 

It may not seem like it now, but we believe deeply that changing to OSM is the best choice we can make for our athletes and our company. There is enormous potential and creative flexibility offered by the new maps and we ask that you stick with us and continue providing feedback as we bring that potential to fruition.

 

Your reports on the quality of the maps, such as missing map data and satellite image quality, can be addressed. We are working closely Mapbox, our OSM map provider, on both satellite imagery and road data and we’re invested in improving your experience. By providing specific examples of satellite and road data, we can act quickly to update the map data.

Improve_this_map.jpg

We've noted all your comments regarding street view, and understand how important it is to you. The top use for street view seems to center around segments, in viewing segment start and end coordinates as well as viewing the road surface and surroundings. Street view is still available when creating segments, and it may be possible to return street view to other areas of the segment experience. We will have more to share on this soon.

 

Our designers are compiling initial thoughts on how Strava can leverage certain styles, colors and shading to customize the map experience. We are already incorporating the existing feedback we’ve received here. Please continue to send us your feedback on how the look and feel of the maps can be improved.

- The Strava Team

 

August 21st, 2015:

When you visit a segment page, you can now click either endpoint of the segment to be brought to the street view for that location. Or, you can select one of the options from the map view menu (pictured below). 

This addition is not meant to fully resolve your concerns about the switch to Mapbox. We're doing the best we can to respond to your feedback quickly while still maintaining our commitment to elevate your map experience with Mapbox. It's going to take time and we ask that you stick with us, and we'll continue to take your feedback to heart and iterate whenever possible. 

Strava_Segment_River_Road_Fork_to_TT.jpg

 

September 2nd, 2015

We've just updated our maps to support four languages: English, French, German and Spanish. Now, if you're traveling or viewing the map in another country, you'll be able to see map labels and place names in your language. 

How it works: If you have Strava set to one of the above four languages, you will see map labels in that language. For any other language that is not supported at this time, you will see the default map which displays regional language. To change your language preferences, use the menu at the bottom of any Strava page.

This map update also refreshes imagery for the Satellite map in select areas. 

 

October 22nd, 2015

We're excited to announce updated maps in collaboration with Mapbox, featuring an intuitive display of map data and activity-specific styling. Designed especially with runners and cyclists in mind, we focused on a visual experience that would relay the map information we believe most helpful to our athletes: 

  • Offset road labels for better visibility along activities
  • Visually distinct running and cycling paths
  • Highlighted pedestrian areas, outdoor areas, and parks
  • Vivid terrain styling and high-contrast mountain areas
  • Lower map label density for urban areas
  • Major highways and high-traffic roads de-prioritized in grey
  • Added points of interest most relevant to activity on Strava
  • Contour lines and elevation labels on satellite view

This is the first of several map projects we are working on as part of our ongoing goal to make your mapping experience on Strava more accurate, informative and rich. 

 

Documentation

16

Commenti

689 commenti
  • Well after much deliberation I've decided I will let my subscription expire next month. I've been a paying user for a few years and really like Strava, but sadly doing away with Google maps is just too much. Quality maps, detailed satellite views and street view are so core to this kind of product.

    I wouldn't be happy to keep paying for my Ferrari if they decided to remove the V10 and put in a 4-pot diesel - costs less to run and you can still drive it so what's the problem? Sadly the same is now true for my use of Strava.

     

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  • When I paid for premium "I didn’t anticipate how negligent Strava would soon become."  I'd like to know more about when this happened in the past. Does this mean there's still hope we'll get Google streetview/satellite imagery back?

    If not, canceling my future renewal isn't enough. Has anyone had luck requesting prorated refunds? I don't drive a Ferrari, but when someone who does isn't willing to shell out 5 bucks a month, you know things are awry. 

     

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  • Went away on holiday, came back and now Strava maps are next to useless.

    How on earth could your engineers not realise how important good quality mapping is to a GPS and mapping tool?

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  • If I'm not too late to comment..  THIS SUCKS.  The new maps suck, where I run they just suck.  Bring back google.  Thanks

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  • Please bring Streetview back!

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  • The OpenStreetMap have poor coverage in Brazil. Satellite images are very dated and low quality. If we zoom it, they get black.

    We usually change to get better. Not to step back.

    How about make more changes and take out Google Maps from your "About" page too?   https://www.strava.com/about

     

     

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  • Well, I've cancelled premium already and hold out no hopes of getting Google maps back.  A friend did an interesting route today and I really missed being able to zoom in and use streetview to look at the route.  It's actually annoying me so much now, I'm not even sure I want to stick with the free version.

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  • Honestly, i'll just switch to using MapMyRide. 

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  • Any good alternatives to Strava which use google maps? OSM is useless here.

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  • Hi Mr Steve, 

    Temporary , I recommend RideWithGPS.com , I say temporary because I don't believe the Strava team will insist in this error... I hope they correct this mess soon... 

    You can send and keep in sync all your activies between strava and RWG using the tapiriik.com web site..  I love it! 

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  • Before the switch there was a small number of Strava users asking for OSM. Using it and comparing side-by-side to Google I can see some areas where it might be a good choice, especially for trails, but it isn't quite there in terms of Google's resources (Street View, purchasing ability to acquire commercial mapping for use in their products to include satellite imagery, etc.)

    I can also understand why Strava would want to pursue OSM. For those who don't understand the business side of map products, when you design a mobile or desktop application or web page that uses Google map tiles they have different tiers and charge for maps served, starting off with free and going up in price. The same thing with the Mapbox service but due to basing their map tiles on open source mapping they're likely much cheaper with the volume that Strava is using.

    With that in mind I'd throw my vote to something already mentioned. If it's about cost and profit margin and Strava can't afford to offer Google to everyone, use OSM for free accounts and give Premium users the ability to switch between mapping providers.

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  • Hi,

    As a Strava user in China, the only good thing about OSM is that you no longer need a VPN to display the map and that there's no offset anymore when using the Map view.

    However, OSM's data in China is poor and there are so many roads no name or a name in English or Chinese only whereas Google Map knows almost all roads' name and display in Chinese and English.

    Therefore, at the current stage of OSM for China, I'd rather keep using Google Map with a VPN and an offset...

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  • very very poor mapping experience of my latest Yosemite Half Dome hike..... Totally disappointed with this change.. I will be switching to another product if strava decides to stick to OSM in its current form. At this point google maps is far far superior than OSM...Bad decision strava...  

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  • WOW. The new maps are terrible Strava, if you don't sort this soon I can see people jumping ship.

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  • Very disappointed that Streetview is now not available. I like to see routes friends/clubmates have taken and use streetmap to help navigate. It is also very useful in terms of terrain and road surface.

    It is also helpful to know exactly where segments start and stop.

    I do hope that Streetview is added soon - it really was a big part of how I used and explored Strava.

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  • Just thought I'd share my latest experience of the new maps.

    Trying to view where a mate is riding south of Adelaide in Australia, attached is a pic of my Strava experience (top) and my Google experience (bottom).

    I don't think there could be anyone who would claim OSM was the better experience.

    So if I want to use the maps for anything useful I... now have to close Strava and go and use Google.

    This is ridiculous!!

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  • Strava I think you can see that the overwhelming sentiment here is that OSM is simply not a credible replacement for Google Maps & Streetview. No update from you in days, and I still haven't had a response about my pro-rata refund for my Premium.

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  • One of the best features of Strava for me was the ability to zoom into the map and see where trails started and finished.  I'm starting to ride a lot more natural trails now so often there's nothing to indicate there is a trail there apart from a gap in the trees. Strava mapping used to let me zoom in and see in detail where these are.

    Now all I get is a pixelated blur and it's next to useless. like others, I've also stopped my monthly Premium payments and will stay with the free version until this issue is sorted out.

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  • Premium Strava expired yesterday, obviously not renewing until Google Maps is back.

     

    What is the best similar site to try? Everything I do is on Garmin Connect anyway which syncs to Strava anyway, but will give something else a spin to see how it stacks up until Strava either fixes itself or goes bankrupt.

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  • Please remember to send us your feedback for satellite image quality and missing street data. These corrections can be implemented quickly to improve the map experience for you. Drop a pin on the map where you see the problem and add a comment. Since OSM is open source, new streets and trails can be added and higher resolution satellite imagery can be acquired. Mapbox is a great mapping partner for us, and we're equally committed to serving you great maps.

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  • Whoah, could your response be ANY more condescending than that?

    Instead of addressing your customers complaints you're posting utterly pointless and unwarranted advice.

    People, streetview will NEVER come back without Google maps.

    It's also unlikely you'll get any granular satellite or aerial photography.

    Strava, seriously, you need to deal with this by either rolling back Google maps or saying once and for all its not coming back so we can take our business elsewhere.

    Sure losing premium might hurt your Base profit, but losing users completely has got to be more detrimental to your business as an analytics and big data provider.
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  • "Mapbox is a great mapping partner for us, and we're equally committed to serving you great maps." Is anyone else convinced this Elle Anderson is not in fact a human being, but an artificial bot created to destroy our user experience on Strava?

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  • Mapbox is a great mapping provider for us? Who is us because you certainly can't mean your customers...
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  • WOW. Have you just completely buried your heads now o.o?

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  • "These corrections can be implemented quickly to improve the map experience for you. Drop a pin on the map where you see the problem and add a comment. Since OSM is open source, new streets and trails can be added and higher resolution satellite imagery can be acquired."

    Ok, the satellite maps for the whole norway and sweden have bad resolutions. Where should I locate the pin? 

    That's the problem with what you suggestion. The satellite data are bad  over huge areas so it is kind of meaningless for everyone to ask for updated maps for their own areas. It is similar with open streetmap, it is just not possibly for strava to fix the maps all over the world were the OSM maps are bad (and it is also kind of impossibly to make good contributions to OSM without having knowledge about the area and I doubt that strava have people everywhere). To just say that everyone that finds a missing trail or road in their neighborhood should send a message to strava is just ridiculous. That method would cost strava much more than google maps do due to the huge amount of work that is needed. 

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  • Users can rarely be counted on for creating safe, clean segments and self reporting their own car-gps rides. How on Earth are we going to get user generated accurate roads/trails/routes that will allow anyone to plan a trip in their own backyard let alone any type of destination ride.

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  • I created a group/club with the intention of directing more traffic to this feedback forum. Please join, invite your friends to join, and invite anyone else who cares about Strava being the best it can be. 

     

    https://www.strava.com/clubs/BringBackGoogleMaps

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  • I don't think Google maps lacks "enormous potential and creative flexibility" and that's not why it was replaced. Only one explanation makes sense to me, which is money --- fair enough, it may be untenable to pay Google's fees. But two things to remember:

    - you are collecting money from premium users and I feel like their subscription probably dwarfs the cost of their consumption of google maps data.

    - There's a very good chance Strava never would have gotten off the ground in the first place without Google maps. So to build a community on the back of this tool and then remove it once you've reached a critical mass is somewhat disingenuous to your users.

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  • I will not renew my premium membership.  I feel that comments like "It may not seem like it now, but we believe deeply that changing to OSM is the best choice we can make for our athletes and our company." I've seen time and time again on this site, and although Strava is  head and shoulders above other places to log your biking and hiking/running/whatever activities, I don't believe (in MY eyes) that Strava REALLY listens to and reacts to the customer feedback.  I vote for going back to Google, as do most on this thread.  They're 'listening'?  Hmmmm.

    Also, I thought when you instituted the ability to add pictures to a ride (instead of having to go to Instagram which was a pain) that we would be able to add text/annotations.  Hasn't happened.  Will it?  Heck, I've been a programmer for 40 years, and I KNOW it's not that difficult.  I've seen lots of threads/comments on this, with 0 results.  Also, REALLY, you can't add pictures from your PC, only the phone app?  Come on.  Hence, I'm not paying for Strava unless that's the only option.   Once they start doing what the users appear to want, I'll start paying again.

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  • Bring back Google Street View!

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