Feedback for Strava's new maps (OpenStreetMap)

See About our Maps for more info.

Strava has recently switched to maps powered by OpenStreetMap, which we understand is a significant change.

Strava is actively working with Mapbox (the open source mapping platform that supplies us with OpenStreetMap) to make sure we offer the best mapping experience for our athletes.

Mapbox gives us the opportunity to create customized maps that fit aesthetically and functionally with Strava. With open source data, errors or missing map assets can be fixed quickly and efficiently, creating the most detailed and robust maps for cycling and running. We believe in the potential and power of maps by OSM and we're focused on giving the Strava community the best experience possible. 

Where did Street View go?

Mapbox does not provide Street View functionality at this time. We realize this functionality was valuable for some athletes; we'll do our best to re-incorporate it when possible.


August 14th, 2015:

We’re 100% committed to making Strava better for our athletes, and we hear you loud and clear regarding this switch from Google Maps to OSM. We didn’t anticipate how strongly some of our athletes would react to the change and apologize that it was a sudden disappointment to some of you. We could have done a better job explaining our reasoning and bracing you for the switch, handling the roll-out, taking more time to work with Mapbox, etc.

 

It may not seem like it now, but we believe deeply that changing to OSM is the best choice we can make for our athletes and our company. There is enormous potential and creative flexibility offered by the new maps and we ask that you stick with us and continue providing feedback as we bring that potential to fruition.

 

Your reports on the quality of the maps, such as missing map data and satellite image quality, can be addressed. We are working closely Mapbox, our OSM map provider, on both satellite imagery and road data and we’re invested in improving your experience. By providing specific examples of satellite and road data, we can act quickly to update the map data.

Improve_this_map.jpg

We've noted all your comments regarding street view, and understand how important it is to you. The top use for street view seems to center around segments, in viewing segment start and end coordinates as well as viewing the road surface and surroundings. Street view is still available when creating segments, and it may be possible to return street view to other areas of the segment experience. We will have more to share on this soon.

 

Our designers are compiling initial thoughts on how Strava can leverage certain styles, colors and shading to customize the map experience. We are already incorporating the existing feedback we’ve received here. Please continue to send us your feedback on how the look and feel of the maps can be improved.

- The Strava Team

 

August 21st, 2015:

When you visit a segment page, you can now click either endpoint of the segment to be brought to the street view for that location. Or, you can select one of the options from the map view menu (pictured below). 

This addition is not meant to fully resolve your concerns about the switch to Mapbox. We're doing the best we can to respond to your feedback quickly while still maintaining our commitment to elevate your map experience with Mapbox. It's going to take time and we ask that you stick with us, and we'll continue to take your feedback to heart and iterate whenever possible. 

Strava_Segment_River_Road_Fork_to_TT.jpg

 

September 2nd, 2015

We've just updated our maps to support four languages: English, French, German and Spanish. Now, if you're traveling or viewing the map in another country, you'll be able to see map labels and place names in your language. 

How it works: If you have Strava set to one of the above four languages, you will see map labels in that language. For any other language that is not supported at this time, you will see the default map which displays regional language. To change your language preferences, use the menu at the bottom of any Strava page.

This map update also refreshes imagery for the Satellite map in select areas. 

 

October 22nd, 2015

We're excited to announce updated maps in collaboration with Mapbox, featuring an intuitive display of map data and activity-specific styling. Designed especially with runners and cyclists in mind, we focused on a visual experience that would relay the map information we believe most helpful to our athletes: 

  • Offset road labels for better visibility along activities
  • Visually distinct running and cycling paths
  • Highlighted pedestrian areas, outdoor areas, and parks
  • Vivid terrain styling and high-contrast mountain areas
  • Lower map label density for urban areas
  • Major highways and high-traffic roads de-prioritized in grey
  • Added points of interest most relevant to activity on Strava
  • Contour lines and elevation labels on satellite view

This is the first of several map projects we are working on as part of our ongoing goal to make your mapping experience on Strava more accurate, informative and rich. 

 

Documentation

18

Commenti

681 commenti
  • What a bad move. OSM satellite view is terrible and lack of streetview too.

  • I imagine this is a cost issue and using OSM will be a lot cheaper than google maps. My preference is OSM, but please use a different "theme" or "layer" than mapbox. Really dont like that. The default OSM maps are the best level of detail and visually pleasing. http://ridewithgps.com/ offers the best solution, allow users to select the layer according to their needs. Sometimes I use the cycle maps other times I use google maps / default OSM. I agree there needs to be some integration of streetview

  • UK user and the satellite view is awful, I used the satellite function a lot so this is a very bad move as far as I'm concerned.

  • This sucks, thumbs down

  • @Cosmo I have the same issue. I am pretty sure it worked until a couple of days ago with OSM/mapbox, so it must be bug.

     

    I am getting more and more annoyed/frustrated with the low quality style that Strava uses with OSM/mapbox and not being able to zoom in/out with the mouse scroll wheel.

  • Yay! I can finally see OSM on my Strava, It's freakin awesome i can finally see all the trails in the forest, which is pretty awesome to trace new routes. Yes for roadies i agree the lack of street view could be a concern, as i've mentioned before it would be nice to have both options in there so people can choose if they want to use google or OSM. At least this way all the turbos will stop whining... God seriously! Just get over it... there must be a strong and good reason why they removed google maps from Strava. Obviously if they didn't had that reason they would have made both an option... so Instead of posting 50,000 posts of the same BS (oh it's a step backwards... bla bla bla), why don't you guys post something a bit more constructive.

    OK there is no street view on OSM, so why not try to compensate for this issue in a different way... maybe using heat maps or something like that... so people can search for a location an it shows a heat map of the roads most ridden by: road cyclists. This way you can have a rough idea of that are you expecting to encounter... the more people riding that place, it will be a good indication of how good is the road in question. like it or not google street view is not updated constantly, so a gravel road could turn into a tarmac road, or a nice smooth road could turn into a mine field full of wholes.... 

    being able to show a heat map by time and bike type would be a much better indication of conditions.

    That's my final 2c... i hope this helps with the google maps fans, it's just a start maybe someone will have a better idea to improve mine... but i'm pretty sure that's why they created this forum thread and not to keep hearing the same whining over and over again.

    Think outside the box... if they are not bringing google maps back, how can we make OSM work for everyone?

     

    cheers,

    Dan

  • "OK there is no street view on OSM, so why not try to compensate for this issue in a different way... maybe using heat maps or something like that"

     

    Heatmaps and Streetview are two entirely different functions and are in no way comparable.

  • As a Club lead rider I plan and map the routes for the club. Not having street view is a bad move. Starva mapping completely useless to me now. 

  • The people with their chamois in a bunch over the lack of streetview seem to be self identifying as the "don't be that guy" kind of Strava user.

  • This switch-over could have been handled much more professionally. We will never be told the reasons for rushing this out without any announcements and with poor map styles and renderings when Mapbox itself can do much better than these defaults - speculation on expiring contracts and costs of course... I'm sure that the map styles and rendering will improve; that scroll wheel zoom support will be added; that zooming wont just lead to blank maps and there will be a great number of map styles to choose from - suitable for the road, off-road and running communities, eventually. In the mean time we have to put up with maps that are no use to any of us - I don't even recognize areas that I know really well on these current maps. I've just had a look at off-road paths shown on the maps in the UK - I ride on the road 99% of the time, so that's my main area of concern, but as OSM was primarily requested by Off-road riders due to serious lack of off-road trails on Google, I thought I'd take a look. Oh! They are all drawn in exactly the same style regardless of type of path (footpath, bridlelway, byway etc), so even for off-road use the current "improvement" is marginal, at least in the UK. Please start getting any updates out - don't worry that they are not the final ones - anything will be better than what we have now.
  • I think the change is positive.  When I used google maps (satellite) to zoom in on an off-road area the viewer would switch from overhead to an angled perspective and the track/segment overlay would fly off into the woods.  I see tracks delineated that I know about (and some new ones) that google never indicated.   I used street view to see the exact placement of road segment end points, a loss but one can download the GPS segment endpoints from VeloViewer and place them on your map viewer of choice.  One can still see road conditions by using Google Street View independently.

    I see the customization possibilities ahead as good.  

    PS Google maps had errors and missing tiles in my area.

  • What about just switching, in the short term, to the Mapbox "outdoors" style whilst you build up you own Strava styles? https://a.tiles.mapbox.com/v4/jayay.2e3d898d/page.html?access_token=pk.eyJ1IjoiamF5YXkiLCJhIjoiYzk1ZWU1ZDRkZGM2YWZlYmUzNTNhMDM4YjRkYzEwOTcifQ.stu0Dxb5-y4LDCy-czS38w#15/37.7986/-122.4644 It has roads with colours for classification. It has paths which are colour and style coded. It has labelled contours. It has street names, it has clearly different shading for different land uses. Its a Mapbox standard style.
  • Another example of some pretty poor customer service from Strava - thanks for the advance notification and/or consultation with your customers!  As ever, changes that you implement are poorly thought through and generally met with antagonism as a result!

    Veleviewer suggests creating a custom map using a MapBox account however I do not want MapBox branding over my maps and also regularly use more than 1 map style depending on what I am trying to achieve (as an aside, don't get me started about the lack of street map views).  I am certainly not prepared to pay $49 per month (https://www.mapbox.com/pricing/) for the privilege of  removing the branding or getting the multiple custom map styles that I use!

    Somewhat cynically I am wondering what the link is between the investors/funders behind both Strava and MapBox.

    Definitely a major step backwards. Strava had already lost my Premium subscription over other matters and this is doing nothing to persuade me to come back.

  • Extremely disappointed in Strava at the moment. Bring Google Maps back!! My premium subscription is becoming harder to pay each month!

  • Yeah big fail boat Strava. May cancel my premium membership as well. When I look at my Strava friends rides, I always used streetview to see how nice the roads where. Even for my friends in other countries where I was amazed at the scenery via streetview. I already use ridewithgps.com and may just switch there as they have segments and all that stuff as well, even Garmin has it. 

  • I'm massively disappointed to not be able to use Streetview. One of my favorite things to do was browse the routes of pro's and see where they ride. Dangit this is a bummer. 

  • I'm not so bothered about Street View as I do that kind of stuff in Google Maps itself. What is useful to me is the ability to zoom with scroll wheel and double left/right clicks. You can't zoom out with a double right click in OSM or use the scroll wheel. Although open source is generally a Good Thing, OSM is not a good product.

    Strava is a lot less fun to use at the moment.

  • The realization of enormity of this backwards step has just hit home.

    I have a mate who is doing a ride of a lifetime all through Europe, Asia, the Far East and now Australia. A lot of us are following his rides and have been taking great pleasure from being able to use Street View to see where he has been riding, the scenery, roads, architecture, accommodation etc. I've been following him recently from Darwin in the northern territory on his journey through Australia and it has been great to drop in on parts of his ride and see where he has ridden.

    It is with a very heavy heart I realise this ability I took so much for granted has been savagely snatched away. Denied. Oh, the pain. I feel empty inside, like I've lost a dear friend. Life will not be quite the same again.

  • @Cosmo Catalano - yes, that is a bug that photo locations are not appearing on the map. A fix is in progress.

    @Stephen Perrin - We intended for the scroll wheel to work for zooming, but unfortunately cannot support the 'double-click' action. If this isn't working then we'll do some investigation on our end. 

  • This is such a backward step. Street view is invaluable in such a product, I'm sure I don't need to explain why. A terrible blunder which will hopefully be rethought at some point, and whoever's idea it was not listened to again. 

  • I think the OSM maps are a big step forward. Yes, street view is a bit of a loss, as I liked to have a look at he places friends were riding occasionally, but if you really want to see something, you can go and look on Google maps, it doesn't take a second to search for the road or place name.

    OSM has much greater potential for off road cycling and running than Google maps.
  • Absolutely agree that this is a function that was incredibly helpful in scouting rides. I posted elsewhere in the helpdesk under a different heading, but this is what I wrote: I travel around the US, Canada, and Europe and when I look for rides, I look to existing rides on Strava. Then I googleman the route to see if the roads are (1) paved (2) highly traveled by vehicle (3) have a shoulder or bike lane, are (4) scenic or wooded etc and (5) if there are rest stops available on them. None of this is possible anymore without googleman. Without this capability, looking for good routes on strava has become second rate to other sites, like Ride With GPS (for example.) I'm sure that anyone who travels and has used Strava (in the past) to sort out good routes, would agree. Bring it back, please. 

  • Elle, you say: "In the meantime, it would be helpful to get your constructive feedback on the look and functionality of the maps - like terrain data, satellite imagery, colors, scrolling, etc. We'll be listening and doing our best to incorporate your feedback into our work!"

    I could be constructive if the service I'd already paid for hadn't just wilfully deconstructed itself. If you'd said to me "for cost reasons, we're moving away from Google Maps, but we'll leave them there until the end of your subscription, or we'll refund you pro rata", that would have been fine. But this? With no warning, much worse maps, loss of Street View? This isn't what I thought I paid for. Others in this thread have said "bait and switch". It's hard to disagree that right or wrong, that's what this feels like. I could be very wrong. Strava, the company, could be in financial dire straits for all I know. If you are, why not be honest about your need for our help? We like this place. We want to chip in - why would so many of us have gone premium if we didn't?

    I appreciate you want people to be constructive, but what you're asking is for paying users to be beta testers for what is seemingly for most a sudden, unexpected and massive backward step. Not only have we paid, but you're expecting us to pay in terms of time to rectify the issues that you've introduced. If you're in a financially tough place, we might understand. If not, we might think this is purely about profit. In any case, lots of us are spending more time with our RideWithGPS accounts right now.

    99% of us in this thread want Google Maps back. Can you be transparent with us about why they were removed in the first place? Was it cost? If so, can we pay more to get that functionality back? What you've got right now is the best set of segments in the world and a large number of riders. But that's only half of it. If we can't plan where we're going to go, or worse, even tell where we've been easily, we're going to be upping sticks to a competitor. I don't want to do that. I was very happy with Strava. But ultimately the segments aren't as important to me as knowing what bit of map I'm looking at. I can't tell what I'm looking at for most of my rides now - just a lot of green with a white line through it and very few landmarks (reluctantly, I'll be constructive about this bit: road labels don't show up until way too far into the zoom levels. If you had to fix one thing, fix that. I can't see that the A64 is the A64 until I've zoomed so far that it's just a white line in a field of green).

    I wrote the above before reading https://www.pehub.com/2013/03/a-vc-lets-big-bet-ride/ - it seems likely from the outside that this is a financial - not an engineering - decision. Happy for you to tell me I'm wrong.

  • I think it is clear, that most of us is not doubting the usefulness of the OSM data/maps (as soon as they get a proper design makeover in MapBox, because the current state as commented below, is just unacceptable), but from an expanding and improving service one would expect to add OSM as an additional option, while keeping the Google services too. That would be a premium service with a good mind set... Not this.

  • The routing data was OSM since some time I remember (in fact the route sometimes was mismatched with the background map). I finally registered to Strava today because of the switch, after using the labs feature to correct the routing errors (http://labs.strava.com/routing-errors/#250/4/-97.42000/39.25000).

    In my opinion, the basemap should build on top of mapbox outdoors (https://www.mapbox.com/blog/mapbox-outdoors/) and add satellite view - which is in mapbox plans-.

    For street view: it is really necessary? Are you all street cyclists? (the open alternative of street view is https://www.mapillary.com/map)

  • This is bad. Arbitrarily changing a great feature ( street view ) , without notice, timeline or having a replacement feature ready is bad timing, bad planning & bad service.

    Certainly not what's expected for premium members.

  • UK satellite maps are absolutely terrible now, please go back to Google.

  • The loss of the Street View option in Strava is no small matter for me. It was the one function that brought rides to life. It was why I follow riders in Iceland, Italy, and Argentina - to study lovely road landscapes worldwide.  I'm very disappointed. Strava has lost value for me. The brand is tarnished. The new maps may save the company money but they reduce the customer experience.  I will not renew my Premium membership.

  • @Elle +1 for adding (at least) Mapbox's default "outdoors" style ASAP (no development time needed) as a quickfix;
    MB outdoors style is superb in comparison to current "standard map" which is pitiful (and that is praise)!

    I am just another premium user that can see great potential in step made, but very disappointed in the way Strava has made this step - You should've made a smoother transition from GM to MB - at least for some time both should be available and before final switchover, you should've had polished map styles. Now most of users see thes step as a very bad decision when in fact it can bring a lot of improvement...

    Dejan
    sLOVEnia

  • God! What a bunch o whining babies, with the exception of a couple of guys here... Just cancel your subscription already and stop whining! I bet that 99% of you whining pricks here won't even cancel your subscription, just a whole lot of fluff.

    Yes, they switched to OSM, and google maps is not coming back... just move on and go ride a bike... Use Strava, or don't... what matters is that you are out riding...

    5 years ago all that matters is that you where out riding and having fun with your friends or even by yourself on a solo ride... No one needed Strava just a bike and helmet.

    What has changed? 

    Remember, Strava it's just a tool to track your rides, nothing more... 

    Get our and go have fun on your bike... That's what matters....

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