Activities Not Counts Towards Challenges
All my privacy options are unchecked, yet all the challenges I’ve joined show I’ve logged zero miles/meter of elevation. None of my rides have been manually entered, they all come direct from Garmin to Strava (via auto-uploads), or are logged natively in the Strava app on my phone.
I sent a request for help with this, and the response was that my privacy feature regarding segments and challenge leaderboards was enabled, and a link was provided to disable it.
Of course, being that I have no privacy features enabled, this was not the case, and the link provided just confirmed that by taking me to my privacy options... Which were all unchecked... Leading me to wonder if A. the support person even bothered checking my settings in the first place, or B. My account is so buggy that it’s showing me one thing and support another. If the latter is the case, then my account is almost certainly bricked, insomuch as fixing that will be a complex endeavor, and not something that can be accomplished via slow email correspondence, but an issue requiring true real-time phone support to solve... Which Strava apparently does not offer.
On top of that, my overall mileage for this month is off. For a complex program, I don’t see what’s so difficult in just adding up the published mileage in my completed rides... If the overall number is like a third less than that, there’s a problem.
Pretty annoyed right now. I could care less about the corny social media aspect of Strava, I use it as a platform to set goals. If it can’t do that, why am I paying $8 a month?