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No segments on this route.

It’s a familiar route that I know for a fact has segments, but lately I keep receiving the following. Not sure what’s going on. Any help appreciated. 

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  • Commento ufficiale

    Occasionally we will experience delays in segment matching and achievement generation. 

    Please see our article on Segment Matching Issues for additional help: https://support.strava.com/hc/en-us/articles/216918187-Segment-Matching-Issues

    If after 24 hours you're still experiencing issues please proceed with submitting a ticket with our Support Team. 

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  • Hi!

    I have the same problem, I know the route have strava segments but it wont show when I'm done with the route. I ran with a friend today and he got all the segments on the route, but I got none.

     

    Help needed! 

     

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  • I did the dragon ride on sunday 9th of june and there are no segments showing

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  • I had the same thing happen today on a route I ride weekly.   The problem started for me sometime within the last two weeks.

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  • The same happened to me when my new Karoo Hammerhead upload it as 'training' type and not 'ride' with 'training' as subtype. Once I adjusted the type of the upload, all the segments appeared like magic :)

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  • Hello...Strava? Anybody home?

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  •  Same thing starting 7/20

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  • I have same problem to. Not showing segments on my activity . So why?

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  • They're too worried about shutting down their api for "competition" than fixing bugs

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  • Has anyone got any feedback on this query? I'm having the same problem , everytime I save my cycle it shows no segments and I know there's lots

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  • My last few rides show no segments, but I know there are plenty. When I use my Garmin watch to record the ride, the segments show up, but when I use my phone,  Strava is telling me "no segments on this route". Does anyone know how to fix this issue?

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  • This happened to me today and my ride had registered as an E-bike in activity type. I changed it to Ride and the segments showed up.

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  • I have been having this issue for awhile. I checked the activity type on each ride and they showed as Canoeing for some reason. Changed each one to Ride and they now show as Ride with segments.

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  • Switched my activity to ride... left it on walk from a previous walk🤦‍♂️

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  • I just had the same issue on tonights ride, activity had no segments.

    The fix > "Refresh Activity Achievements"

    follow this article in the Strava support files https://support.strava.com/hc/en-us/articles/216919597-Refresh-Activity-Achievements

    It takes a little while to run through but all the segments have now appeared.

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  • I tried this and they are still not showing up.

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  • @david g - Have you confirmed that the activity is loaded into Strava as a ride and not a run or e-bike or something like that by mistake?  Some people have noticed that their default activity type changed for some reason and activities were suddenly starting to be uploaded as something different.  Also, if you are using the privacy zone feature that blanks out the area where you start/finish, I think it will not show any segments that enter that area either, so just another thing to check on.  

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  • Having the same problem with a virtual ride on zwift.  Strava?  Anyone home?

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  • I have same problem to. Not showing segments on my two last activities. plenty of them in the routes!!!! Please help.

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  • Solved it. In the web, my last to bike rides, for a reason that I do not know, where marked as “velomobile”. In the “edit this activity” I changed it to RIDE, them saved it and did “refresh activity segments” in actions tab. Finally I got all the missing segments!!

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  • Same problem with my ride today, regular route but this time no segments found. Tried changing activity type and then recalculating but made no difference, still missing segment data.

     

    My segments are now visible so all looks ok now!

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  • Same thing happened to me today. I can see the segments on the wahoo fitness app on my phone, but no segments appear on strava. The cycle is marked as ride and I have tried the refresh routes function. I have also tried setting the type to ebike and then back to ride again and then refreshing the route. All to no avail.

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  • The problem fixed itself after about 30 minutes. The segments all started appearing. I've no idea whether the refresh stuff above just took a long time or the 2 things were unrelated.

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  • Same issue here, happened already several times, I was doing my normal weekend ride and I know that there's at least 30 segments on my way, but starting from this year Strava shows nothing, segments on the ride from the previous week appears several hours later after refreshing, but today's are still missing.

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  • Earlier today, about 15 of us went for a decent ride, but none of us have any seghments. Had a look at others I follow who did different rides today, and many of them seem to have same problem. Recorded as a Ride and tried the refresh thing. No sucess. Strava server problem? Come on guys, I pay for this service, sort it out please.

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  • So ive just encountered this same problem, on 2 devices, as have 3 friends i rode with.. and anyone else who’s ride ive looked at today.... Surely someone somewhere has hit the start and finish of a segment today??

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  • There are no segments on anybody’s rides today.

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  • Same problems, but none of these solutions work. It's recorded perfectly and accurately, should be tons of segments, but not one!

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  • Same issue here, ride today (Jan 11) was standard, done many times, but no segment showing. I've tried to "refresh activity achievements", no result. Also ride is shown as normal ride. Any solution to that ?

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  • Checked again yesterday and the segments were there, not sure what happened but the issue seems to be solved.

     

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