Con risposta

The upload appears to be malformed and we are unable to process it.

It did not sync and cannot be manually uploaded. I get this error message:The upload appears to be malformed and we are unable to process it.

I also cannot view the ride on my garmin. Any suggestions?

0

Commenti

15 commenti
  • Commento ufficiale

    If you experienced an error message regarding malformed data after attempting to upload your file to Strava, we've found some problems with the in the file and it can't be uploaded to Strava as is.

    Please try the suggestions listed in this help article

    To prevent future issues please check for any software updates for your device and try a hard-reset. 

    Azioni per commenti Permalink
  • I have the same problem.  Anyone with suggestions?

    0
    Azioni per commenti Permalink
  • same problem - indoor ride on zwift not downloading 

     

    0
    Azioni per commenti Permalink
  • sorted it myself - used the same laptop that recorded indoor ride rather than the one linked to it 

     

    0
    Azioni per commenti Permalink
  • I have the same problem.

    I am starting to resent Garmin, as every time I do an important ride, I have a mulfunction. 

    The file is there. Can't open it on Garmin. Tried to upload the file on the desktop, comes up with the above message. Everytime I try to open the file, it opens the Stravalyzer, but all I get is the orange page with the cog picture. Can't even open the file to have a look if there is a simple mistake somewhere. Does anybody know how to open the actual files?

    SOOOOOOO FRUSTRATING!

    0
    Azioni per commenti Permalink
  • I get the same error trying to upload Zwift activities since my latest update. The activities did not load automatically as usual and although the *.fit files are on my this laptop (the same one they were recorded on) they will not upload manually. Why hasn't anyone from Strava weighed in on this?

    0
    Azioni per commenti Permalink
  • Exact same thing happening to me. Please fix this!

    0
    Azioni per commenti Permalink
  • Me too!

    How can I get this from my Wahoo Elemnt Bolt in to Strava?

    0
    Azioni per commenti Permalink
  • It happened to me on January 1st 2020. Then today, again. February 1st 2020. The message on Strava was, "The upload appears to be malformed and we are unable to process it." Is it the device? Does this just happen on the 1st of every month? The device is the Edge 530. I've already sent it back once. Is this a new problem? Can those rides be uploaded in the future if the problem is fixed?

    0
    Azioni per commenti Permalink
  • Same thing March 1 2020

     

    0
    Azioni per commenti Permalink
  • Another one here on March 1, 2020.  Has anyone made any progress with this issue?  Curious about the date at the first of the month.

    Error message reads "the upload appears to be malformed and we are unable to process it."

    Device is an Edge 520.

    0
    Azioni per commenti Permalink
  • Estou com esse mesmo problema... acontece direto cmg... quando baixo de um gps atrio... faço um percurso top, quando vou salvar dar nisso 🤦🏻‍♂️ Não sao todos... mais acontece... pelo amor de Deus alguém me ajuda?????????????

    0
    Azioni per commenti Permalink
  • The link in your help article actually worked. I can't believe it. I got the message "The upload appears to be malformed and we are unable to process it". It was with my Garmin watch and I'm so relieved that you have this ability to fix the file. Thank you, thank you, thank you.

    0
    Azioni per commenti Permalink
  • Very same problem here with Motorola android phone. Any fixes yet?

    0
    Azioni per commenti Permalink
  • Is there a way to reformat and save this as the ride is still there?

     

    0
    Azioni per commenti Permalink

Accedi per aggiungere un commento.

Non hai trovato quello che cercavi?

Nuovo post