Heart Rate Monitoring capability deleted from app?

I've been a paying Strava member for years. Been using Wahoo Tickr heart rate monitor strap. Strava Android app would recognize the device and display Heart Rate in real time on the screen.. Yesterday, it didn't. I don't see any menu to link my HRM to Strava. The capability seems gone. What happened?
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Commenti

10 commenti
  • Commento ufficiale

    Please see our official statement on removing direct sensor pairing from the Strava mobile app here: https://support.strava.com/hc/en-us/articles/360032979131-Removing-Direct-Sensor-Pairing-from-the-Strava-Mobile-App

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  • Same here, with Bose Soundsport Pulse.
    The feature simply is no longer svailablr

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  • This article from Strava may apply to your issue:

     

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  • Jason, the alternative you offer is most upsetting and that's an understatement.

    I've not had a single crash of the app in the 10 months that I have used it with the Bose Soundsport Pulse.

    We're all paying Summit users. If the program crashes, fix it!!! Don't disable the feature.

    Strava has such a huge following and presence in the space, I expect a different response from you.

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  • This is upsetting for me because I can't combine the two most important aspects of using Strava.  I have been through surgery for AAA aneurysm and a stroke.  Being able to monitor heart rate and the ability for a safety contact to be able to track my location are both important.  Attempting to run a program for the Tickr, and Strava for the Beacon feature simultaneously has not worked at all. It was nice with all the information on one screen integrated into one app. I never had the program crash because of the bluetooth connection and was quite satisfied with the results obtained.  It seems function has given way to the social aspects of the app.  Of course I can go with a completely different system but at an additional expense for what has already been purchased and worked fine.  

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  • same to me.

    fix it svp

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  • Agreed...not a good look.

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  • It took me a lot of time to find out why my heart rate device was not working anymore together with the Strava mobile app. I do not want a work around as a paying Strave user, I want a real fix. 

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  • Strava, please explain why you have done this? I have been a Strava member for years, HUGE fan, this is a terrible decision.

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  • Appears to me that Strava is ignoring us - their loyal Summit Customers that have paid full price for the app but , we are getting less and less.

     

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