Beacon has not worked for months. I want a refund!

When I try to send the text through Messenger (my preferred method) there is no automatic text to send. I only have 2 choices Messenger or Messages. Error message says wrong service selected but disappears within seconds so I can't get a screenshot. I have reported the problem but no help because I couldn't get screenshot.

I want a refund for this year as I have not been able to use beacon for most of this year. I have uninstalled, rebooted my phone, followed all of the advice to no avail.

I only use summit for the beacon!

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