Beacon not working after phone loses internet connection

Hi!

I use the beacon function with the Strava Android app. Every time I ride through an area with poor cell reception where my phone loses its internet connection for a moment, the beacon functionality stops working. Pausing/resuming my activity doesn't bring back my position upload to the Strava servers. I have to cancel my activity, resend the beacon message and start a new activity to make it work again.

Is there a way to make the beacon feature reconnect without losing all my current activity data?

Thanks in advance for your help.

Andy

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  • Have the exact same issue.. why can't it use GPS, if the ride can be recorded then why can't beacon follow the same route... I fear it's more money wasted with Strava features that don't work

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  • Marcus - The problem is that it can't transmit the location without a cell signal. Your phone can track the location, but can't send anything out until it gets back in cell range. As far as the original post, it should be reconnecting, so if it is not, I would suggest submitting a request (link at the bottom center of the page) to ask about it.

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  • I have been having the same issue for the past month or 2.  I live in a rural area where there is no cell service at my house.  For years I've been using Beacon and making sure I start my activity before I leave my driveway so that my phone can use wifi to start the Beacon (FYI, I'm using and Edge 520 paired with an Android phone).  Now when my wife checks on my ride from the link the receives it just says "Activity not started".

    Typically the Beacon will update my location when I get into cell range.

    Another symptom is that when my ride ends, the Edge 520 indicates "LiveTrack Ended" but the Garmin Connect App on my phone has not ended LiveTrack and it won't stop until I manually stop it on the phone.

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