Mismatches in the distance and recent days KM /Hr is not matching in Strava..

Hi,

I am using Strava for the past one year and it is very much useful...My average speed was 5.5KM / Hr but in the recent days though the speed i am maintaining more than 5KM/ Hr it is showing only 4KM / Hr only. Which is totally disappointing.

And due to the wrong data i could not able to achieve my targets as per plan.

Please. support me to rectify the issue on priority.

Thanks.

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  • Similar things are happening to me. Every time I record a run the app presents mismatches. In the duration of the race,in the distance and the route. A few days ago I ran 38 minutes, which must have been about 5 km and the app recorded a 600-meter run lasting 3 minutes and 37 seconds. Two of the routes I ran passed over the lake. Crazy! When I use the app for cycling or walking, it seems there is no mistake. I already checked my GPS and everything is working. I also wrote to the support, but no answer. Very frustrating!

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