Feedback about our Forum

This is the post for all feedback and feature requests related to our Community Forum. This includes what's working, what's not, and what you'd like to see from us. 

How to format your new idea and/or feedback:

Feedback that is actionable and constructive is most effective. When sharing, please consider the following when framing your thoughts:

  • If you have a new idea, it's helpful for us to understand why that feature is important for you and the value it will bring. For example: I want __. It will allow me to do ___. The reason that is important is because of ___. An example of when I needed that was ___.
  • Specific examples and details that illustrate the problem/confusion you are experiencing. For example: When I do ___, then ___ happens and that is not ok because ___.
  • Screenshots that help visually illustrate the problem. For example: Here is a picture illustrating my point ___ from above. See how ___ is doing ___?
  • An explanation of why this is important. For example: This is important to me because ___.
  • If you propose a solution, an explanation of how that solution would help you and why that is important. For example: I think a ___ would be great because then I could see ___. This is important to me because I have to ___.

 

If someone has already suggested the same idea as you, you can help us quantify the demand for the feature or improvement by upvoting the original comment. To upvote, click the up arrow on the right-hand side of the comment. 

 

Do you need technical assistance or wish to report a bug?

Keep in mind that this space is reserved for feedback. It is not the optimal place to solicit technical assistance or report bugs. To receive assistance with, or to ask a question about our product, please first search our Help Center for the related article. If you do not find what you are looking for, you can submit a ticket with our support team by following the instructions here. To report a bug, first check our Known Issue section. If you do not see the bug you’re experiencing, you can submit this to our team by following the instructions here.

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Commenti

44 commenti
  • Mat Beer I completely agree with you! They need to step it up with the forum, riders need to exchange info and ideas.

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  • It's lazy/cheap support.

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  • I want to be able to SORT "Starred Segments". It will allow me to do analysis on on distance, elev. diff, avg. grade %, etc... The reason that is important is because of saving time to scroll through different multiple pages, and multiple windows. 

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  • My Performance / Heart Rate Zones, max heart rate setting: Strava help says "By default, we determine your heart rate zones by estimating your max heart rate based on your age". Sounds like there's a button you click to select the this default max heart rate. But there isn't. And even if you ask Strava support to set it for you, they tell me it's not going to change as you get older, and it should.

    Please can you add a 'use default max heart rate' button in the Heart Rate Zones section of My Performance, and when this is enabled, update this value as it changes with the athlete's age.

    The help should be clearer as well.

    Cheers

    John

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  • Does anyone know a way to set a walking goal on the strava website. I only am able to set goals for running and cycling?

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  • David O’Brien if you have a subscription you can create weekly/yearly time- or distance-based goals for running, cycling and swimming on the website, as well as power- and segment-goals. On the mobile app you can create weekly, monthly, or yearly distance, time or elevation goals for all activity types, including walks. I hope this helps!

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  • My activity feed is increasingly spammed with photographs of peloton instructors, often because someone did a 5-minute stretch. Then I see 20-odd people all signing up to the same challenge.

    You really need to overhaul the way the feed works. A better way would be:

    • If a challenge is joined by one or more people I follow, I see it once, with a caption like "Joe Blogs + 4 others joined"
    • Workouts can appear in the feed either in a compact format with just the text, or in a full format with the map/photos as normal. The UI allows me to choose between: all in compact format, only virtual workouts in compact format, or all in full format. I can click an icon to expand a compact entry if I really want to see a photo of a peloton instructor.

     

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  • Feature Request:

    Combine select activities into a single personal map, either automatically by location or manually by selecting relevant activities. This would be less about the actual activities that get included, and more about making your own trail map. Maybe even be able to annotate and share the resulting map.

     

    I know I have been to many areas for mountain biking, road riding, or running, where wish I could make a map of the trails by simply running different routes each time I visit. And then that map could be my reference for planning out routes, or sharing with friends to help them plan routes

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  • Emerson Wyper we have a feature called the Personal Heatmap available for Subscribers that hopefully serves the purpose you're looking for. You can read more about it here - https://support.strava.com/hc/en-us/articles/216918467-Activity-Heatmaps-Premium- and see the updates we've made to it on web as well as bringing it to mobile with some additional customization option this year. You can even overlay it on the Maps feature on Mobile or while building new Routes on the web.

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  • I can't see a forum topic to post a suggestion about strava features so I'll do it here...

    I want to financially support Strava through a paid subscription, I just need a feature that I want as an excuse. I only really use strava to keep in touch with my close riding/running community so the current subscription features don't interest me as I'm not a competitive rider/runner.

    If you could provide a paid subscription feature of an import filter for Garmin connect I'd jump at it. By filter I mean only importing specific activity types such as runs and bike rides, ideally that aren't commutes. That way I could have my default visibility set to 'Followers Only' and not have my followers feeds choked up with my strength, yoga, swim and gym workouts! (This is especially true of ride/run commutes.) Unfortunately I currently need to set my default to private and manually publish just those that my followers might be interested in.

    Like I say I'd happily pay for this feature as it would also reduce clutter in my private activity log.

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  • Hi Bc B. thanks for your feedback, we value it greatly. Your method of defaulting all your activities to "Only Me" and manually switching the ones you want to be visible to others is a common practice. We understand our athletes would like greater control over how certain Sport Types appear by default, and I will gladly pass this feedback along.
    We recently launched the option to hide activities from the home feed. You can read more about this feature here. Additionally, there is a site that lets you connect your Strava account and set up certain criteria or update several different settings in your activities and you can decide when a rule should be applied, so you can default certain Sport Types to be "muted" and hidden from the home feed with it. If you wish to try it out, you can find it here: https://www.activityfix.com/

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  • Features request:

    • Adding Canicross in Strava would be great
    • Dark theme in both website and android app

     

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  • Feedback that is actionable and constructive is most effective.

    1) Contact Us by email sucks. Just get rid of it as an option and save us the time of composing actionable content when the reply is a generic message redirecting here. Total waste of time.

    2) I want Activity Chart in Web App for running to use meaningful min/max y-axis for elevation (like mobile app). It will allow me to easily see changes in elevation. The reason that is important is that hills should look like hills. An example of this is two pictures illustrating the difference between mobile (good) and web (bad) for the same activity. 

    Good (Mobile App):

     

    Bad (Web app):

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  • I want Activity Chart in Mobile App for running to use meaningful min/max y-axis for pace (like web app). It will allow me to easily see changes in pace. The reason that is important is that I care about my pace when I run and pace data below meaningful minimum flattens the curve. An example of this is two pictures illustrating the difference between web (good) and mobile (bad) for the same activity. Charts are for the same activity. Difference is web vs. mobile.

    Good (web app) blue line is pace:

     

    Bad (mobile app):

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